My father was admitted for rehab to help him get his strength back after a fall. When you first…read moreenter the facility you are met with a friendly receptionist, hardwood floors with decorations straight out of a magazine and a fancy coffee maker. I was so relieved! But when you pass the locked double doors that separate the public from the patients I realized the owners were just putting lipstick on a pig. It looks old, horrible, depressing and it smells like urine! When I was able to go back to my fathers room I noticed that he didn't have a pillow or blanket. His roommate said that they had to bring one from home. Well off to the store I go to get what should be supplied by the nursing home. I felt so bad leaving him there for the night! I went home and described to my husband how bad the place seemed and cried. My dad ended up only staying one night. He said the bed was so lumpy his back was killing him in the morning. All night long patients in other rooms were moaning. He didn't get any rest at all. It was my dad's decision to go to the rehab facility. He didn't want to be a burden (his words) but when he told me he didn't think he could stay there I felt like a weight had been lifted off my chest! I immediately went to tell his nurse that we weren't staying (she didn't seem surprised) and I had his things packed up and out the door. The social worker was running after me to get his discharge paper signed. I probably should have waited for her to come to the room or went to her office but I just wanted us out of that place! I felt so much better knowing he'd be at my house recovering and getting home health and rehab. If you are thinking of putting a loved one in this rehab center - don't. Just don't. It smells. It's old. Patients seem to be miserable. You have to supply your own pillows and blankets. I know sometime you don't have a choice but to accept the only opening that is available but....

My mom was there for over a year and we were all very pleased! My mom is very picky and she was…read morereally happy and comfy there. The staff is super nice and will treat you like family. My mother's needs were taken care of with no complaints from her or my dad or myself. Our family would most certainly recommend this facility! Oh and here is a plus*** soon after my mom left there, the facility had a makeover and it looks incredible! It looks so much better and updated and it smells fresh and clean and my mother even makes my dad take her back so she can visit with her friends there (the staff).... Great experience for us!

Hello I am hanging out with my sister at this facility and I wanted to give a shot out to Robert…read morefor his great house keeping skills. He is an amazing young man who surprised me with his work ethnic and concerns for details! Great job young man thank you so much for sharing loving with residents in how you clean their rooms You are seen and appreciated don't stop keep working hard

We visited this facility to check on a family member and were very concerned about the conditions…read morewe observed. Her room was shared with another resident, and the overall environment appeared outdated and poorly maintained. The shared closet space had broken drawers, and there were no locks to secure personal belongings. Additionally, there was visible paint damage on the walls, and the sink appeared unstable, holes in the walls, in need of repair and smelled horrible. During our 2.5-hour visit, no staff or nurses came by to check on her or assessed her needs she isn't able to take care of her self not even to eat. Basic care tasks, such as checking or changing her catheter bag, were not addressed while we were there. This lack of attention raised serious concerns about the level of care being provided. Overall, both the facility and its staff seem to require significant improvement. Based on our experience, I would not feel comfortable having my own family member stay here.

My friends mother lives in the memory care part (2nd floor). The staff is patient, compassionate,…read moreand all around great. She has been here for 2 years now and no big problems. The Director position is rotated to frequently.

My dad has been at BV for nearly 3 yrs. mostly in their Memory Care. The services have grossly…read moredeclined. The ratio of care provided per client isn't sufficient, leaving the staff overworked, insufficient coverage to meet client needs, and causing too many incidents putting everyone at risk for a major disaster. Cleanliness, care, and services are all handled by the CNA and med tech staff which isn't sustainable. Clients are left alone seated in the community area or wandering the halls without a caregiver insight for extended periods of time. Client's belongings are continuously lost from poor laundry services and client neglect to watch them as they wander into each other's private rooms, roam through belongings and sleep in their beds. Food is handled by the same CNAs responsible for cleaning/caring for client's personal needs and hygiene. I've talked with the directors and staff. The staff is stressed out, the director is left to work with the scaled down resources from his leadership, and the regional director is in denial of the conditions of this once beautiful place. Without acknowledgement improvements are inevitable. Price increases with services continuously on the decline. The elderly clients deserve so much better than this. BV please get it together and stop sacrificing quality services for more revenue.

#1 comment, they need to hire more staff particularly someone to work just the Front Desk. Nurse…read moreLakisha Mason was wonderful, she was doing two jobs on the day of my visit, she was personable and pleasant.

Sammy and the whole staff are amazing! They are so professional and efficient. They get me in and…read moreout so fast. Many thanks to Freedom Plasma!

Top Notch medical care! Have been going here for the last 10 years, always a short wait, the staff…read moreand providers have been excellent every time I've been there. It's always very clean and organized, And Allen Imes is absolutely incredible with knowledge! He's very quick at figuring out the issue and how to fix it. I highly recommend this office for the fast service, the compassion and knowledge.

Never had problems with them b4 today I have 2 insurances and I should not have to pay a co-payment…read morebut today I had to they refuse service because I didn't want to pay the co-payment. I was in lots of pain . Collin Edson was very rude... I ask who was in charge he said they didn't have a supervisor.

I highly recommend this place. Very clean place and nice staff. I walked right was I should have…read more Most clinic and urgent care's promote walk in but want you to schedule an appointment. The only reason I'm giving them 4 stars and not 5 is because they don't answer the phone

Spoke to someone on the phone that informed me that they reopened after lunch at 1:30, arrived at…read more2:30 for them to still be closed and no answer to the phone or a note to inform that they're opening at a different time

Danielle and the staff is very professional. They really care about the patients. My glucose level…read morewas very high during my first visit. Due to the care that I received, my level is great, and I have lost 30 lbs. I highly recommend the Conyers Walk In Clinic. Thank you for your service to our community! Dr. Peterson

I had a great experience here. Everyone was very professional and friendly. I will definitely go…read moreback.

As a Professional Registered Nurse Who from time to time needs fingerprints, this place is clean…read moreand professional. I was serviced timely, actually before my appointment time. Very personable and answered all of my questions.