Danielle and the staff is very professional. They really care about the patients. My glucose level…read morewas very high during my first visit. Due to the care that I received, my level is great, and I have lost 30 lbs. I highly recommend the Conyers Walk In Clinic. Thank you for your service to our community! Dr. Peterson

I had a great experience here. Everyone was very professional and friendly. I will definitely go…read moreback.

Great customer service!…read more I read some of the reviews before coming to the office for the first time. They are mixed, so I had some reservations. But people are more likely to leave a review for bad experiences than good ones, so I thought I'd give them a chance. And I'm so glad I did! The front desk staff was kind and helpful. I did my registration beforehand and they were able to pull everything up and get me signed in with practically zero check-in time. Wait time (a): I arrived about 10 minutes early for my appointment, as requested and did not have to wait long at all before being called back by the Medical Assistant. The MA was very polite in conversation and gave considerate care during testing, some of which has been painful in other offices. However she was calm and careful and discomfort was minimal. My only observation was that despite being polite, they did seem to be in a rush and sometimes I wasn't able to share everything I wanted to say. Although, this is probably not their fault, they have many patients to care for in a timely manner. EDIT: Shout out to Branata!! Okay I take back what I said, Branata was amazing. She had a great bedside manner and we even shared a couple laughs. Give her a raise please! XD My CNP Shaterra Davis was fantastic as well. She was very polite, patient and helpful. She took time to listen, address all of my questions, and explain things in detail. Of course, great bedside manner as we shared laughs as well. Give her a raise too. XD Wait time (b): There was a little bit of wait time after being seen by the provider but nothing out of the ordinary, and honestly I didn't mind the wait at all as it gave me time to collect my questions/concerns. Overall 5/5 urgent care facility. I will likely return for any future health needs.

I am posting this review to warn other patients based on my experience at Piedmont Immediate Care…read morein Conyers, GA on December 30, 2025. I arrived with my daughter seeking urgent medical care while I was in significant pain. At check-in, the front desk staff informed me that I would be required to pay over $500 out of pocket just to be seen, and that I would also need to leave my card on file for additional charges, before any medical evaluation. This immediately raised concern, as my insurance clearly lists an urgent care copay of $50. When I questioned the amount and asked that they verify my benefits with my insurance company, the staff member refused and insisted the $500+ payment was required due to my deductible -- without verification. Because I would not agree to an excessive, unverified upfront charge, we were forced to leave without receiving care. As a result, I was left in severe pain throughout the New Year holiday, simply because the facility refused to verify insurance benefits and instead demanded payment based on assumptions. In my opinion, this practice places patients in a coercive financial position at a time when they are medically vulnerable. I have since filed a formal grievance with my insurance provider regarding what I believe to be improper billing practices and a constructive denial of care. I strongly encourage anyone visiting this location to: * Ask for written verification of charges * Insist on insurance benefit verification * Be cautious about large upfront payment demands Patients should not have to choose between enduring pain or paying hundreds of dollars without confirmation of coverage. UPDATE - January 2, 2026 at approximately 2:30 PM After my initial experience, I called Piedmont Immediate Care - Conyers on January 2 at approximately 2:30 PM to seek clarification and to speak with a supervisor regarding the excessive upfront charge I was quoted. During that call, the staff member stated that because my deductible had not been met, my urgent care copay was "not applicable." I explained that this explanation does not align with how urgent care benefits typically function under my insurance plan and reiterated my request to speak with a supervisor for clarification. Once again, I was not allowed to speak with a supervisor, and my concerns were dismissed without escalation. This follow-up interaction further reinforced my concerns regarding: * Improper explanation of insurance benefits * Refusal to escalate to supervisory staff * Lack of transparency and accountability Patients deserve clear, accurate information and access to supervisory review--especially when being asked to pay hundreds of dollars upfront. Based on my experience, this location repeatedly failed to provide that. I am documenting this update so other patients are fully informed before seeking care here.

Overall: great staff! Long wait…read more.. I came here for a pre-employment drug screening and physical. After being told by my new employer that Concentra would most likely not be able to get me in and out within an hour, I looked up the location by Yelp. The reviews scared me a bit, due to negative customer reviews and long wait times. I decided to go on a Saturday. The location was open from 10-3, so I came at 9:30am. At 9:50, 4 patients had already lined up. By 10, 4 others had shown up. Jalyssa greeted us kindly at the door. She stated to sign in and she would call us up. She was very nice and handled the very busy situation perfectly. She stayed calm and was respectful to everyone. After a 1.5 hr wait, I was finally called back. The wait was due to the amount of patients ahead of me and the clinic only having 1 front desk, 2 medical assistants, and 1 doctor on staff. Raymond began taking my stats. He was very kind and cheerful, despite the busy morning. As I was waiting to take my drug screening in the lab area, Richard (the other medical assistant) walked by and greeted me. I thought it was very nice that he acknowledged me and spoke to me. After the drug screening, I was escorted to my room. Dr. Henderson finished my physical. He was very nice and very quick. My overall impression of the location was that it was clean, well kept, great staff, but short-staffed. It took 2 hours to complete my visit.

Came for a drug screen thinking I would be done and out of there in time for work. Something as…read moresimple as signing in and peeing in a cup.. the wait was damn near 3 hours long. They have a full waiting area and were moving slow as molasses. I'm far from a Karen- but I do have a limit of patience when it comes to businesses playing with my time. Please do better!

It has became a quantity over quality care place I was a patient here for a few years when I was…read morenever able to get into see my primary doctor Dr.Smith really was not satisfied with the care of other doctors so it's really became. They're more about their money than the quality of care for their patients so I changed my primary care provider.

Avoid at all cost. I came in as a new patient after losing my PCP for simple medication management…read more I was seen by NP Adeladia Mayeta-Peart. She changed the dose on one of my medications, which was fine, but when I needed a refill - nothing. I called a week before I was out and got no response. My pharmacy called twice, I called the office five times over the next two weeks, left four messages, sent two messages through MyChart, and the only one that would respond was the office manager. I had a KIDNEY TRANSPLANT in October and was not able to get my medication. I finally received a call back from a nurse TODAY - almost a month after I tried to get my refill - to tell me that NP Ade wouldn't prescribe it and I needed to call my old - and unavailable - PCP to refill it, despite Ade changing the dose. I'd already moved on to another practice and had my medication refilled through them with zero hassle, making her phone call almost funny. These people have no sense of urgency, will not respond to you even when you beg, no communication skills even within their own practice, and will leave you high and dry after major life changing surgery. Ade's license should be revoked and the medical director that keeps her employed should be ashamed of themself

I've been to this clinic for many years and have always had a good experience. I usually schedule…read moreonline and arrive with little to no wait time. They take the time to Iisten and ask/answer questions, and they always call a couple of days later to check on me. I actually prefer coming here than most dr offices. I'm not a fan of drs and hospitals but am at ease with the people at this location, and most of my family have started going here too!

Great staff at this location! Tali is very knowledgeable and thorough. Highly recommend!read more

My husband and I have been going to Rockdale Internal Medicine for years. We have moved out of the…read morearea and needed to have our medical records transferred. After faxing the requested forms, I was told they did not receive them. I then drove for over an hour to deliver the forms personally to the front desk on Friday, Jan 27, 2023. It is now Feb 1st, I finally got someone to answer the phone so that I could find out why the records have not been transferred. After researching they determined they did not have the forms that I personally handed to them. Did they just throw them away? These forms have our SS # on them which is a security risk. Very dissappointed and I would not recommend this office to anyone. Some good doctors but very poor management by Peidmont.

I have been going to Internal Medicine Associates of Rockdale for approximately 2.5 years…read more Recently during my last appointment they asked me to sign the notice of privacy practices which gives the doctors consent to release my medical information to anyone they choose to. After reading over their practices, they note the ways they may or may not use your medical information. In their notice, it indicates that "you have the right to request that we restrict how we use protected health information about you and your treatment...." and they are not required to agree to this request but if reasonable, they would honor this agreement. I have always requested to sign this form on a limited basis asking that doctors only share my information with my insurance carrier and any governmental agency if required by law. To date, all of the doctors have honored my request except Internal Medicine Associates of Rockdale. They would not see me unless I signed this form giving them blanket authorization to release my medical information. Needless to say, I did not sign the form as I did not have any warm and fuzzy feeling about this office anyway so I requested my medical records. They told me it would take a week to prepare the records and asked if I wanted them mailed or if I wanted to pick them up. I told them I did not want my medical records mailed; again, I did not want my medical records in the hands of a stranger (the post office.) I asked them to call me and I would pick them up. With no regard for my request, they mailed the medical records anyway. Just to note some additional reasons why I am in search of a new doctor: What medical office in this day and age do not give you a courtesy call to advise you of your appointment. I was scheduled an appointment almost one month out as the doctor was booked and vacationing this particular month. I thought that the appointment was on a Thursday but it was really on a Tuesday. Needless to say, I missed the appointment. I will give the office credit, they did not charge me for a missed appointment but I was disappointed that they would not even provide a courtesy call, especially when the appointment was scheduled one month earlier. I scheduled a 2nd appointment and again no courtesy call. This just isn't a courtesy that is extended to their patients. When I go to the office, there is always a long wait which I can never quite understand as the lobby is usually empty. Finally, I do not find the staff to be very friendly or accommodating. They don't even greet you when you walk in the door! With this being said, there are plenty of doctors who would treat me as a valued patient with dignity and respect and I am off to find one!

Everything went well. From minimum paperwork, helpful and polite staff. My first visit with Dr Epps…read morewent well. My pleasure to comment.

I've made a complaint about this office when the office had a complete turnover with the staff; but…read morethis review is to make a complaint about the head doctor Eli Soto. He is the most incompetent doctor I have ever seen in my days of going to the doctors. For the past three months he has forgotten to send in my prescription to my pharmacy he claims he sends it in and it's my Walmart Pharmacy that's telling me that they have no refills for me. Now what reason would Walmart gain from telling me that; they are in business to serve and sell medicine to their customers. Well at my last visit which was about three weeks ago I brought it to Dr. Sotos attention he's forgetting to send over my medication to my pharmacy and he got so upset when I said that he's forgetting to send it to my pharmac;y he looked me dead in my eyes and told me to find me another doctor because he doesn't appreciate me accusing him of forgetting to send in my medication. He walked out of the exam room and told the nurse to give me a list of doctors that I can go to; so in other words he was discharging me from his practice. So now I'm calling around looking for another pain doctor. After sitting in the waiting room there were other patients complaining of the exact same issue with him. Not only am I writing this review I'm going to make a formal complaint to my insurance company. Vesa Hood Former Patient

Dr. Beeber is one of the best Doctors I went to him as a child and always gave the utmost care, for…read morewhen I was 6 months old I was rushed into his office turning blue from an asthma attack and he stopped everything he was doing to tend to me and my well being, he is very knowledgeable in his profession and the time that I had a illness that had him stumped he didn't hesitate to call on his colleagues to assist in finding a resolution. Now 36 years later my daughter is one of his patients and has been since birth. He truly is the best doctor and answers all your questions and concerns. Dr Beeber treats his patients like family for even after all the years that had gone by, he still remembered me and my parents on my daughter first visit.

I'm grateful I found Dr. Beeber so quickly after moving to Georgia. After going to a minute-clinic…read morewith no results, Dr. Beeber found the real cause of my sons illness. Watching him go through his methods and making sure we came back every day was important to diagnose. Not only was he patient with my child (and with me, mom), he methodically determined the issues and treated with an excellent bedside manner. Dr. Beeber knows what he's doing and is now our pediatrician for my family.