I highly recommend this place. Very clean place and nice staff. I walked right was I should have…read more Most clinic and urgent care's promote walk in but want you to schedule an appointment. The only reason I'm giving them 4 stars and not 5 is because they don't answer the phone

Spoke to someone on the phone that informed me that they reopened after lunch at 1:30, arrived at…read more2:30 for them to still be closed and no answer to the phone or a note to inform that they're opening at a different time

Great customer service!…read more I read some of the reviews before coming to the office for the first time. They are mixed, so I had some reservations. But people are more likely to leave a review for bad experiences than good ones, so I thought I'd give them a chance. And I'm so glad I did! The front desk staff was kind and helpful. I did my registration beforehand and they were able to pull everything up and get me signed in with practically zero check-in time. Wait time (a): I arrived about 10 minutes early for my appointment, as requested and did not have to wait long at all before being called back by the Medical Assistant. The MA was very polite in conversation and gave considerate care during testing, some of which has been painful in other offices. However she was calm and careful and discomfort was minimal. My only observation was that despite being polite, they did seem to be in a rush and sometimes I wasn't able to share everything I wanted to say. Although, this is probably not their fault, they have many patients to care for in a timely manner. EDIT: Shout out to Branata!! Okay I take back what I said, Branata was amazing. She had a great bedside manner and we even shared a couple laughs. Give her a raise please! XD My CNP Shaterra Davis was fantastic as well. She was very polite, patient and helpful. She took time to listen, address all of my questions, and explain things in detail. Of course, great bedside manner as we shared laughs as well. Give her a raise too. XD Wait time (b): There was a little bit of wait time after being seen by the provider but nothing out of the ordinary, and honestly I didn't mind the wait at all as it gave me time to collect my questions/concerns. Overall 5/5 urgent care facility. I will likely return for any future health needs.

I am posting this review to warn other patients based on my experience at Piedmont Immediate Care…read morein Conyers, GA on December 30, 2025. I arrived with my daughter seeking urgent medical care while I was in significant pain. At check-in, the front desk staff informed me that I would be required to pay over $500 out of pocket just to be seen, and that I would also need to leave my card on file for additional charges, before any medical evaluation. This immediately raised concern, as my insurance clearly lists an urgent care copay of $50. When I questioned the amount and asked that they verify my benefits with my insurance company, the staff member refused and insisted the $500+ payment was required due to my deductible -- without verification. Because I would not agree to an excessive, unverified upfront charge, we were forced to leave without receiving care. As a result, I was left in severe pain throughout the New Year holiday, simply because the facility refused to verify insurance benefits and instead demanded payment based on assumptions. In my opinion, this practice places patients in a coercive financial position at a time when they are medically vulnerable. I have since filed a formal grievance with my insurance provider regarding what I believe to be improper billing practices and a constructive denial of care. I strongly encourage anyone visiting this location to: * Ask for written verification of charges * Insist on insurance benefit verification * Be cautious about large upfront payment demands Patients should not have to choose between enduring pain or paying hundreds of dollars without confirmation of coverage. UPDATE - January 2, 2026 at approximately 2:30 PM After my initial experience, I called Piedmont Immediate Care - Conyers on January 2 at approximately 2:30 PM to seek clarification and to speak with a supervisor regarding the excessive upfront charge I was quoted. During that call, the staff member stated that because my deductible had not been met, my urgent care copay was "not applicable." I explained that this explanation does not align with how urgent care benefits typically function under my insurance plan and reiterated my request to speak with a supervisor for clarification. Once again, I was not allowed to speak with a supervisor, and my concerns were dismissed without escalation. This follow-up interaction further reinforced my concerns regarding: * Improper explanation of insurance benefits * Refusal to escalate to supervisory staff * Lack of transparency and accountability Patients deserve clear, accurate information and access to supervisory review--especially when being asked to pay hundreds of dollars upfront. Based on my experience, this location repeatedly failed to provide that. I am documenting this update so other patients are fully informed before seeking care here.

Overall: great staff! Long wait…read more.. I came here for a pre-employment drug screening and physical. After being told by my new employer that Concentra would most likely not be able to get me in and out within an hour, I looked up the location by Yelp. The reviews scared me a bit, due to negative customer reviews and long wait times. I decided to go on a Saturday. The location was open from 10-3, so I came at 9:30am. At 9:50, 4 patients had already lined up. By 10, 4 others had shown up. Jalyssa greeted us kindly at the door. She stated to sign in and she would call us up. She was very nice and handled the very busy situation perfectly. She stayed calm and was respectful to everyone. After a 1.5 hr wait, I was finally called back. The wait was due to the amount of patients ahead of me and the clinic only having 1 front desk, 2 medical assistants, and 1 doctor on staff. Raymond began taking my stats. He was very kind and cheerful, despite the busy morning. As I was waiting to take my drug screening in the lab area, Richard (the other medical assistant) walked by and greeted me. I thought it was very nice that he acknowledged me and spoke to me. After the drug screening, I was escorted to my room. Dr. Henderson finished my physical. He was very nice and very quick. My overall impression of the location was that it was clean, well kept, great staff, but short-staffed. It took 2 hours to complete my visit.

Came for a drug screen thinking I would be done and out of there in time for work. Something as…read moresimple as signing in and peeing in a cup.. the wait was damn near 3 hours long. They have a full waiting area and were moving slow as molasses. I'm far from a Karen- but I do have a limit of patience when it comes to businesses playing with my time. Please do better!

It has became a quantity over quality care place I was a patient here for a few years when I was…read morenever able to get into see my primary doctor Dr.Smith really was not satisfied with the care of other doctors so it's really became. They're more about their money than the quality of care for their patients so I changed my primary care provider.

Avoid at all cost. I came in as a new patient after losing my PCP for simple medication management…read more I was seen by NP Adeladia Mayeta-Peart. She changed the dose on one of my medications, which was fine, but when I needed a refill - nothing. I called a week before I was out and got no response. My pharmacy called twice, I called the office five times over the next two weeks, left four messages, sent two messages through MyChart, and the only one that would respond was the office manager. I had a KIDNEY TRANSPLANT in October and was not able to get my medication. I finally received a call back from a nurse TODAY - almost a month after I tried to get my refill - to tell me that NP Ade wouldn't prescribe it and I needed to call my old - and unavailable - PCP to refill it, despite Ade changing the dose. I'd already moved on to another practice and had my medication refilled through them with zero hassle, making her phone call almost funny. These people have no sense of urgency, will not respond to you even when you beg, no communication skills even within their own practice, and will leave you high and dry after major life changing surgery. Ade's license should be revoked and the medical director that keeps her employed should be ashamed of themself

I have used MD Pain Care for a few years now. Since day one they have always taken the time to…read moreanswer questions, promptly answered the phone, made appointments to suit my schedule, scheduled the exact type of procedure I need to address my pain, diligently made sure that my appointment is on time, and literally pampered me during the entire time of the procedure. I highly recommend this office and their wonderful staff for your care. Oh, and Dr. Talley is very personable, professional, and knowledgeable in pain care procedures.

Hope everyone knows Dr. Soto is leaving the practice at the end of July. This place is not telling…read morethere patients. I been receiving treatments at this location for almost 10 years and here lately they have really been not up to par. So just wanted to leave my review and I'm moving on from this place...

Dr Abbassi is such a sweetheart and motivational I went in…read morefor his weight loss program and with his continued support I have been able to lose 15 lbs so far. I am so happy to be connected to a doctor that cares for your inner being along with your outer being. i would highly recommend Dr Abbassi to everyone!

I was skeptical bc of reviews i read online in reference to the new nurse practitioner. Honestly…read moreher name is Lisa and she was amazing! She listened to me jumped right into running test to help with what I needed and we clicked! I scheduled my next appointment with her. She is very knowledgeable and I fully trust her with my health care! I feel it is hard finding good doctors and if you find someone that listens to your medical needs and jumps on a solution or how to find solution then you have a great one! Also she had great bedside manner came in introduced herself. I feel people should ignore negative comments and check it out for yourself! Have a blessed day!

I went to Peach Street Immediate Care on Monday with a 5:40 appointment and arrived early at 5:30…read more Despite that, I was left sitting in the waiting room until 6:30 with zero updates or explanation. Completely unprofessional, and honestly disrespectful of a patient's time. When I finally got to the back, the provider rushed through the exam so fast it felt like she couldn't wait to leave the room. She didn't review any of the information I had already given the intake nurse, didn't acknowledge the symptoms I came in for, and didn't even mention my high blood pressure. I came in for a possible UTI, and instead of assessing anything properly, she asked one quick question and was practically out the door. I had to stop her myself to bring up my copper IUD and other important details she would've known if she had looked at my chart. Her lack of empathy, attention, and basic professionalism was infuriating. I genuinely don't feel like I was cared for at all. What makes it worse is that I paid $250 for this visit -- and honestly, I could have self-diagnosed and used WISP for a fraction of the cost and received better, more thoughtful care. The only positive part of the visit was the front desk staff and the intake nurse. Everyone else made this experience awful. I won't be returning. There is absolutely no reason a patient with a scheduled appointment should wait an hour with no communication or receive such careless, rushed medical care. I'll be choosing a different urgent care from now on.

I booked an appointment online for 2:30, I get there 2:25 they tell me it's going to be a bit of…read morewait bc they only have one provider. She couldn't give a time but said 6 people. Um I booked an advance to avoid the extended wait time. This is my 2nd time coming up here and not being seen due to booking online in advance and still having to wait for an extended period of time!!!!! Save your time and go somewhere else!

My husband and I made an APPOINTMENT and still waited for over 4 hours. Nurse was rude and the…read morenurse practitioner I guess is still just practicing. To say my visit was a nightmare is an understatement. This was not my first visit to this office as I was attempting to give them a 2nd chance since the office is still somewhat new but the place is still a joke!! I wouldn't recommend bringing a dead goldfish to Urgent Care in Conyers most less someone who is actually needs medical attention!!!

Visited this facility twice within thirty days.Noticed that blood pressure meds was getting low and…read morewith the corona virus ramping up I called back to the office two weeks after first visit attempting to get prescription filled and was told over the phone that since I saw a PA when I came into the office I would need to see a doctor before script could be filled. Returned to office on Monday 3/16 and was promptly seen by a doctor who when I explained I was just in this office less than thirty days prior and they had refused to refill my blood pressure med I was told by the doctor "I am not going to argue with you about whether you should be charged or not, if you want another doctor I can get you one. It's all about the money. Yes it may have cost me a $5 co-pay but I bet Aetna paid more. I had suggested this office to a friend after my first visit, my suggestion to all look some place else first.

I went to the ER because I wasn't feeling well. I didn't like the way the receptionist who helped…read moreme acted; she spoke to me rudely and even shouted at me. People had told me good things about Emory--about the service and the quality of care--but my experience left me with a bad first impression. She even entered my date of birth incorrectly without asking me to confirm it. I don't think I will going back

My husband was treated in the ER today. The Team was ready as soon as we arrived. Sabrina took his…read morevitals, blood samples, etc., and she escorted him to a room where he was immediately seen by Jacob, an awesome Physician's Assistant - kudos to Jacob and a Registered Nurse extraordinaire named Kelsey. Kelsey was was upbeat, knowledgeable, attentive and delivered amazing patient service. Kelsey was everything you expect and wish to have attending you in a hospital setting. She explained everything in detail and made sure - going out of her way to ensure that all of the information that we were given to take with us was accurate and that we understood it all. Kelsey never showed any signs of annoyance at answering all of our questions and we had a lot!!! God bless you, Kelsey. Emory is darned lucky to have you on their medical staff.

I've been coming to the Medical Centre of Conyers for a while now, and honestly, Dr. Felton is the…read morereason I keep coming back. He is one of the kindest and most attentive doctors I've ever seen. He actually listens, breaks things down so you understand what's going on, and you can tell he truly cares about his patients' well-being. That kind of bedside manner is hard to find these days! I've seen some reviews mention rude staff, and I will admit I've crossed paths with one employee who wasn't the friendliest. However, every other visit has been super smooth. Check-in and check-out are quick, and I'm usually in and out with zero hassle, which I really appreciate. Even with that one less-than-perfect interaction, the amazing quality of care from Dr. Felton far outweighs it. If you're looking for a doctor who knows what he's doing and treats you like a human being instead of a number, he's your guy. Definitely worth it!

Very unethical and very unprofessional . Pretty sure it gets low to the patient that cannot walk…read moreoutside or go to a restroom. Their family practice center not, prison medical center or judge orders. They have zero rights and ability to Street a patient from going to a restroom or leaving their office. Reception is very rude and very arrogative with patience. They make me and sit in the lobby so long to end up peeing in a chair because they're not allowed to use a restroom. What kind of discrimination prevents a man from going to a restroom. Multiple men not just one. This place should be investigated for the unethical and racist toward men. Very shocked they haven't been closed down or have a lawsuit.