I've been coming to this office for the past five years or so maybe more. In general I'm a very…read moreboring patient but I have to say I am always satisfied with the cleaning that I get at Dr. Carroll's office. Dr. Caroll himself is very kind. I never really see him for long but he's very personable and he always make sure to answer all your questions. For the record there is private parking that is unpaid and you do have privacy during your visit. I also always appreciate how clean it is and how nice the staff are.

Well, keeping Dr. Carroll as a huge secret is not fair:)). I am Dr. Carroll's patient since 2005…read more Never ever ever ever had any issues with dental care or attitude. In fact, it's a very much family like atmosphere in a super doper modern office. I've been to other modern dental offices. OK comparing with the office of MY dentist. Always helpful, never judgemental with great respect to patient's choices and needs. I moved to another country for a couple of years, came back and bought a new house very very far from Austell. My attempts of trying to find a dental office in Decatur and surrounding areas resulted in total frustration, mistreatment and huge overcharge. Not only for services provided but the ones not provided. Let the Dental Board of Georgia deal with it. i called Dr. Carroll's office. Only one person is there since good old times, others (not many, just an administrator and the hygienist, retired). I was greeted and treated by new stuff as if they knew me all these years. I immediately felt at home. And the issue which at Aspen dental and three more dental offices nobody wanted to deal was, MY dentist, Dr. Carroll, fixed in no time. The issue was at the beginning a loose tooth on a denture based on implants, then the tooth fell out. Oh, yeah, I was accepted by those so called dental offices and their "professionals" could not even identify what was wrong with the tooth (until it fell out:), but charged me big time (insurance has its limits, you know). Just now wrote a $266 to the Aspen Dental... for nothing. Anyway, my tooth is back in! Which is wow. My insurance, tadadadam was charged just $120. I talked with Dr. Carroll about a new denture, mentioned that I can have one done in a different country for a very reasonable price. Let me share the reaction of Dr. Carroll, he said "Go for it". It was me who started complaining about "what ifs" ( the denture with lost tooth was completed in that country). You know what Dr. Carroll said?! Not to worry, just ask the foreign dentist to provide all the information on materials they were to use. Can you believe THAT?! I heard from many American dentist very nasty comments about the dentists from other countries. Not here. High professionalism, total support of the patient. The best, really the very best esthetic dentist ever! Dr. Carroll, I love you, I appreciate you, I have the greatest respect to you. And the way you train your administration team! Please be healthy, please be happy, please, please, please do not ever retire!

Dr. Kramer and the whole staff is so good here. I never wait long, they are upfront about costs and…read moreit's a pleasure to go somewhere where people actually know what they're talking about. I got a really good result with my gum graft, recovery wasn't bad and I couldn't be happier.

I absolutely love Dr. Kara Kramer and her entire dental practice. Her talent and attention to…read moredetail are truly unmatched, and she made my visit feel easy and comfortable. Her staff is incredibly friendly and welcoming, which sets the tone the moment you walk in. I highly recommend Dr. Kramer to anyone looking for a dentist who genuinely cares and delivers exceptional results.

I highly recommend Dr Cho from Oral Surgery of West Cobb! He's so knowledgeable & patient & he's…read moregentle on everything he does.. I wouldn't have gone to anyone else because he's genuinely a great doctor! I am in my healing stages after 2 molar extractions, 2 implants & 2 bone grafts.. also Michael was his assistant he was awesome as well very gentle & patient with me because I'm a big baby when it comes to pain! The whole team there is amazing! Thank you

My daughter had to get all 4 of her wisdom teeth out, the Dr. and his staff was excellent!! No…read moreproblems no issues. Her Daddy and I were very nervous because she had to get put to sleep, and again she was perfect! Thank you so much! Will definitely recommend.

I trusted my instincts and the excellent reviews of Dr. Aiken that brought myself to Oral Surgery…read morespecialist of Atlanta to remove 2 long over due wisdom teeth that was causing problems. From initial consultation to billing to extraction, everything went smoothly. Dr.Aiken takes sedation seriously, the practice is equipped just like a mini hospital, EKG, O2 sensors, blood pressure monitor etc. I felt very safe and comfortable under his care and the extraction went smoothly thanks to his expertise. Recovery has no issue at all. Very clean shop. He even text to follow up! Excellent manner Dr. Aiken. Please keep that up! Will certainly be back if my family or myself need more extractions or implants. Thanks for everything and god bless!

Dr. Aiken did a fabulous job on my wisdom teeth removal. He was there to answer any questions I had…read moreabout the procedure pre and post op. His staff is also excellent and really get to know you. They are really understanding about being nervous and do their best to accommodate your schedule. The only downside to this office is the fact that it cost so much money. My one year check up was 351 dollars for an appointment that was less than ten minutes. Ouch and on top of that I still had to pay for parking. They should validate that's just crazy. But money is just a small factor overall I was very pleased with how professional and through this practice is. Highly recommend.

Dr Caruso has taken the time to consult with me on each visit. Offices are convenient and office…read morestaff are very pleasant.

I will start this review off by saying I don't like the dentist and I usually try to avoid it like…read morethe plague. I had two teeth that needed to be extracted and I was recommended by our dentist to NorthWest oral in Acworth. When I called in horrible pain due to a tooth infection, they got me right in that day at their Dallas location. I saw doctor Dicky and he calmed my nerves a bit. Very down to earth and a very nice guy. He informed me that one of the teeth in question was angry causing nerve pain and needed to come out sooner then later. He explained the entire process to me and was able to get me in the next morning at the Marietta office. Due to health concerns and current medications I'm on, I was very uneasy about IV sedation. The staff at Marietta was nothing short of amazing. I had 2 surgery techs that were so nice and patient with me. The nurse was also very nice and the whole experience went very smoothly. I had concerns about pain afterwards due to PTSD from my wisdom teeth. I felt heard and well educated on what to expect. My husband was my ride and we had our 4 year old son with us. They were very patient with us and understanding that he was my husbands wingman for the day. They even let my son pick a prize in the prize box which he was static about. Overall I am very happy with how smoothly everything went. I will say even the billing and payment was explained well and I felt like there was no surprises. I have a few more procedures that will need to be done in the future and will definitely be using Dr. Dicky again.

Let me preface this review by saying that some of the staff at this place were great…read more However, the office manager is incompetent and lacks customer service skills: 1 - they could not get a hold of my insurance's pre-authorization department. I called them myself and was able to get someone in less than 5 minutes. It was literally one of the prompts when you call. 2 - I requested them to fill out my medical leave paperwork for my job. It took them 3 weeks to complete the form. The form is only one page long. It should not have taken that long. 3 - I made several attempts to get my final bill and a copy of my records, but to no avail. It has been 7 months now and no contact. Other issues I experienced: Wait times are atrocious & they have no respect for your time. When it came time for my final consultation what should have been a hour appointment ended up being a three hour appointment. And the worse part is that - I did not even get to voice my concerns or ask questions, as the doctor somehow disappeared and never came back! Even so after all the communications and all the long appointment times to this office, my original medical issue was not resolved. Very disappointing! I suggest you take your business elsewhere. This place does not care for you at all!!

Dr. Kuhmichel is awesome - highly competent while also adept at putting you at ease and explaining…read moreeverything that is happening and what to expect. My implant experience couldn't have been bette (well, other than not having to have had it!). I can't recommend her and her staff more highly!

I rarely leave negative reviews, but I believe patients deserve transparency when it comes to…read morehealthcare experiences. I underwent treatment at this practice that included a root canal and crown placement. After the procedure, I continued experiencing ongoing tenderness and discomfort around the tooth and outer gum area. During a follow-up visit on 3/18, my concerns were acknowledged, but I was advised to "wait it out" because healing could take up to six months or longer. Unfortunately, my symptoms continued to worsen. I ultimately sought a second opinion from another dentist with over 25 years of experience, including updated X-rays and examination findings. I was informed that the crown was not seated properly against the tooth margins, leaving space where food was becoming trapped around the crown. This explained the persistent irritation and discomfort I had repeatedly expressed concerns about. What made the experience even more concerning was that after attempting to advocate for myself regarding the ongoing pain, incomplete billing concerns, and unresolved treatment issues, I was ultimately dismissed from the practice rather than provided with a meaningful resolution plan. As a result, I am now in the position of having to pay a second provider to correct work that was never properly completed the first time. Patients trust dental professionals not only to perform procedures correctly, but also to take patient concerns seriously when something does not feel right during recovery. In my experience, that trust was not honored here. I strongly encourage future patients to seek second opinions if persistent pain or gum irritation is dismissed as "normal healing," especially after major dental work.

their service is very good very helpful staff…read moreTook care of my implants and teeth cleaning I highly recommend them

Great experience with Dr. Aiken. He was great help taking care of my wife. My father was an Oral…read moreSurgeon so I'm pretty particular . Friendly and knows his stuff!

Dr Aiken is an amazing oral surgeon. You are in good hands if you need an excellent oral surgeon…read morefor extractions or implants. Not only he is an expert in what he does, he also has excellent chair side manner which is hard to find in an excellent oral surgeon nowadays. All costs are upfront and they processed my billing with the insurance quickly. My recovery from wisdom teeth removal has no issue. 100 stars to Dr. Aiken!

I will start this review off by saying I don't like the dentist and I usually try to avoid it like…read morethe plague. I had two teeth that needed to be extracted and I was recommended by our dentist to NorthWest oral in Acworth. When I called in horrible pain due to a tooth infection, they got me right in that day at their Dallas location. I saw doctor Dicky and he calmed my nerves a bit. Very down to earth and a very nice guy. He informed me that one of the teeth in question was angry causing nerve pain and needed to come out sooner then later. He explained the entire process to me and was able to get me in the next morning at the Marietta office. Due to health concerns and current medications I'm on, I was very uneasy about IV sedation. The staff at Marietta was nothing short of amazing. I had 2 surgery techs that were so nice and patient with me. The nurse was also very nice and the whole experience went very smoothly. I had concerns about pain afterwards due to PTSD from my wisdom teeth. I felt heard and well educated on what to expect. My husband was my ride and we had our 4 year old son with us. They were very patient with us and understanding that he was my husbands wingman for the day. They even let my son pick a prize in the prize box which he was static about. Overall I am very happy with how smoothly everything went. I will say even the billing and payment was explained well and I felt like there was no surprises. I have a few more procedures that will need to be done in the future and will definitely be using Dr. Dicky again.

This place is a factory that cares more about the doctor and his needs than the patient. We…read morescheduled 6 months in advance to get a 7am surgery time for them to move it to 10am to consolidate "their" schedule. Ridiculous. What about the patient's schedule. And they were so rude when I complained about the inconvenience indicting this is something they do regularly with no regard of the patients. They waited to change until they had my money. When it is time for my son I will choose a place that focuses on the patient.

I See many glowing reviews for Brunner Bio Health Dentisty. Perhaps he has changed his practices…read moresince he performed services for me under EAST COBB ORAL SURGERY (which he changed to Bio Health part way through providing an implant for me. The Problem occurred when I was told I would be responsible for all charges not paid by my insurance. Dr. Brunner accepted my Met Life Insurance, which has a contractual fee schedule for services provided. After Dr. Brunner became aware of this he change the practice name to Bruner Bio Health... I assume this was to get out of the contracts with Fee Schedule Insurance companies so he could charge his much higher standard fees. Only after my meeting with him did he agree to accept my insurance fee schedule and did complete the implant procedure at the fee schedule prices.

Dr. Brunner and his office staff are very professional and knowledgeable. They made the experience…read morepleasant and I knew what to expect the whole time. I appreciate that they were able to squeeze me in the same day. I will definitely use their services again in the future if needed.