We just bought our 5th car from Bergeys...Always an easy no stress process. Kyle went over and above along with Sebastian to help us achieve our goal of purchasing our vehicle. Thank you soo much. We will always go back to Bergeys Lincoln in Landsdale, PA read more

Bought a used Ram from these guys. Charles and Kyle helped me. It was the easiest car purchase I ever made. Great guys who were on their game. I appreciate the help. read more

Typical used car dealer love to take your money but when there's a problem with the vehicle, nobody's there to listen they definitely don't care about customer service It's you brought you got it type of place BUYER BEWARE read more

Finally Heard: Outstanding Service That Restored My Trust I cannot thank the Bergey Lincoln team enough--especially Brian, the service advisor, who was truly exceptional to work with. From the very beginning, Brian made sure I felt heard and took the time to get to the root of my issue. Over the course of four months, I had taken my one-year-old Lincoln Aviator to multiple dealerships for problems with the braking system. Each time, I was dismissed and told, "If there's no code, there's no problem." As a parent of two very young children, driving a vehicle when I knew something was wrong with the brakes was simply not an option. Within minutes of arriving at Bergey, Brian was on it. He listened carefully, got in the car, and experienced the issue for himself. Almost immediately, he validated the concerns I had been fighting to have addressed for months. After acknowledging the problem, they sent me off in a preheated loaner vehicle and kept me informed every step of the way. In just two days, Brian had the issue fully resolved. To top it off, Bill--one of their drivers--personally delivered my vehicle back to my door with the brakes working perfectly. My car was returned immaculate, which truly made the experience even better. Brian, Bill, and the entire Bergey Lincoln team have completely won us over. As long as we own a Lincoln, Bergey will be our dealership of choice. read more

I contacted Alisha at Bergey's last Friday and she told me the truck i was looking at was available so I made the hour drive Saturday to test drive it. When I met with the salesperson he told me it sold Friday night. I did not have a problem with this I understood that it sold. When I got home Alisha emails me saying it is available what time am I stopping up. I replied I was there and I was told it sold. She said she would look into it and get back to me. Which she never did. I then understood when the salesman at the dealership asked if there was another truck he could show me that this add was a bait and switch. Today, Wednesday I received another email from another salesman named Yara telling me that the truck was available when would you be available to come test drive it. They don't even communicate with one another!! Next email is to the BBB. read more

So I posted on their website via Facebook and they removed my posting. Now I know why such a pathetic dealership has 96% good ratings. They remove the worst ones. From the salesperson, David, to the sales Manager Al, to the general Sales Manager Gary Glosser, to the General Manager, my experience was pathetic. They still owe me parts that were supposed to be included with my car, including rubber mats, A hook in the back that they knew was broken, and others. They are the Epitome of a USED CAR DEALERSHIP/salesperson. I wouldn't recommend them if my life depended on it. read more

Bought a used 2022 Lincoln from Pete (sales) and Al (manager); we put a down payment on the vehicle and it took them 19 days (6/7 til 6/26) to make the repairs and provide the vehicle. Car was still under bumper to bumper warranty. Door check needed fixing and the headliner/seal around moon roof needed fixing. Driving the car home the seal and headliner dropped and we noticed a stench of cigarette smoke in the car (that wasn't there when we put down payment on it). We have called and emailed both Pete and Al for several days and neither have replied or called us back. Will be taking the car to our local Lincoln dealer for repairs as its still under warranty; DO NOT BUY from them, worse car buying experience i have ever had read more

I will never take my vehicle back to this dealership again! Having scheduled an appointment for today and advising them what needed to be done, I purposely dropped my vehicle off promptly at 7:30 a.m. to have it serviced early. I was the second vehicle in line for service. I was aware the job would take approximately 2 hours which is why I dropped it off early so it could be worked on right away. FORGET THAT!! After not hearing back from the dealership, I called the service department after 2pm only to be advised that the technician HAD NOT even looked at my vehicle yet!!!!??? Jack Cassari who was the service consultant that handled my vehicle (poorly I must add) said he would check with the service technician to see how long it would take. I received a message back that would be done by "the end of the day"! End of the day???!! They had it since 7:30 a.m. and hadn't even looked at it? Was I better off sitting there and waiting for the work to be done? Would it have been serviced sooner rather than me leaving there? I advised Mr. Cassari not to do any work on my vehicle and that I would take it to a more reputable Lincoln Mercury dealership. Upon my arrival I requested to speak with Brian, the Service Manager and the General Manager as well. Both tried to talk around the issue that the reason it took so long was because I just left the vehicle there and did not specify a certain time I needed the vehicle by. Hello................that is why I had it there first thing in the morning so it could be worked on first thing not sit around all day waiting for a technician to look at it! And Mr. Cassari never asked me if I needed my vehicle back by a certain time! Again, they were well aware of the repair that needed to be done so it wasn't as if they could not assign my vehicle to the proper technician first thing in the morning! I recently had my vehicle in for my annual inspection which they charged me almost $6,000 for repairs that they said needed to be done. $6,000!! At that point they already had my vehicle pulled apart so I was unable to take it elsewhere for a second opinion. After showing the work invoice to a "certified technician" with another dealership, he advised me that it looked like there were several items that truly did not need to be done and/or the labor rate was high! Needless to say this whole experience was an unpleasant one! I am now scheduling my vehicle with another Lincoln Mercury dealership in the area that was highly recommended to me! Shame on you Bergey's Lincoln of Lansdale!!! read more

Very dishonest dealership, they are not honest about the condition of the vehicle. I asked them to be thorough with me about every charge that I was going to be charged other than the price of the expedition and he went through everything with me then when they sent me the bill. There was an $895 charge for paint sealant I had asked him to send me a walk around video so I could see the condition of the expedition because I live a couple hundred miles away during the walk around video. I saw a black glob on the rear quarter panel. I was surprised that they didn't actually detail the truck, but I said whatever I wanted it. so then when I see this $895 charge I asked what is this I was not told about this so Charles says oh this is this paint sealant we do and it comes with a warranty and I didn't like that I was not told this or asked if I wanted this, but I said OK as long as it seals the paint and it's warranted OK then when it was delivered to me, the black glob of rubber sealant was still on the rear quarter panel and the truck obviously had not been detailed and this paint sealant had not been applied I told them this was not acceptable and I want proof send me documentation that this had been done when it was done and what the warranty is and I was ignored it was so obvious it had not been done because I had to clean up the truck and remove the rubberized sealant on the rear quarter panel. this dealer is obviously ripping people off and if you look at yelp reviews, you will see a lot of the scams the dealership does fire beware do not buy from them. They are scammers. read more

I would 100% NOT recommend Bergey's Lincoln. From our experience, they are dishonest and do not stand behind their vehicles. We purchased a Certified Pre-Owned 2021 Lincoln Aviator from Bergey's on September 26th. We initially traveled 2.5 hours each way on the 24th to see the vehicle. Upon test driving the vehicle, we noticed a vibration/shaking when driving. However, that was the only issue with the vehicle - it was perfect in every other aspect. We brought up the shakiness to the salesman and he advised that it was most likely a flat spot in the tire from the vehicle sitting on the lot for an extended period of time. We agreed that this could be the reason behind the shakiness, so we proceeded. We came to an agreement on price, etc, however, it was late on the 24th and the sale could not be finalized. Fast forward to September 26th - we drove another 2.5 hours back to the dealership to finalize paperwork, etc. We once again brought up the shakiness and asked if this was investigated and we were assured that since it was certified pre-owned, it passed a vigorous inspection and that there is no damage or defect. The salesman repeatedly told us that it was most likely a flat spot and if it turns out to be anything other than that, that it would be covered under the warranty. We finalized everything and headed home. A week later, we noticed that the shakiness had not gone away, so on October 4th, we called to make an appointment with our local Lincoln dealership to get it checked out. They were booked up for weeks and I was finally able to get the vehicle in on November 4th. Upon inspection of the vehicle, the dealership discovered that the cause of the shaking is a bent front wheel. The tire also has a huge gash in it and the cords are showing. The dealership stated that they are not sure how this vehicle was Certified and that it would not even pass a PA State Inspection at this time. The estimate to fix these damages is $3,500 and would NOT be covered under the warranty. We ended up taking it to another mechanic for a second opinion only to learn that the other front wheel is also bent. This shop stated that there are no other issues with the vehicle and the shaking we felt when we test drove it was the result of the wheels being bent. As you can imagine, we were not thrilled to know that the Certified Pre-Owned vehicle we purchased had this extent of damage. We reached out to Bergey's and we were blown off and told that they would not be responsible or cover any of the damages even though they know they sold this vehicle to us in this condition. I highly recommend you shop for your Lincoln elsewhere! read more

Terrible decision to purchase a vehicle here! They will sell you a vehicle that doesn't work now I have to spend over $13,000+ in repairs and they'll neglect you and your warranty if you bring it into their shop for repairs. Absolutely horrible disgusting people work here to sell you something like this. read more

Just purchased a Lincoln Navigator from Bergey's. It was our first experience with Bergey's and Lincoln. Our salesman, Charles Smith was FANTASTIC!!!!! He is just what anyone wants/needs when they are looking for a new car. He is friendly, personable, relaxed, knowledgeable, professional, honest, patient and just an all-around good human being!!!!! I would recommend him to anyone! I give Charles 5 stars and the dealership 4. Wasn't crazy about the tightness of the dealership property and that we had to go back and forth across the street to see cars. Not a lot of spaces to park your car in when visiting. We also dealt with a man named John, who handles the finances and closing of the purchase. He was very personable, knowledgeable and professional. The only criticism I have from the experience is the general manager of the dealership. He wasn't friendly at all. He had many opportunities to say hello, welcome to Bergey's, enjoy your new car or thank you for your business. We got nothing from him! He actually didn't crack a smile! Maybe Charles should be the general manager! JS! Kristin Gassman Warrington PA read more

I recently purchased a car from here. After a car accident, I wanted to replace my car with the same make and model. I knew what I wanted. I found the car I wanted. Over the course of nine days, I had been in touch with a salesperson to organize every last detail to make this a seamless process. I arranged to drive three hours to pick it up. Despite communicating all of this and my plan for the day with the sales associate, when I arrived, the car was not at all ready. It was a mess. There were marks all over the the car but especially the rear bumper. No effort was made by this dealership to have this car ready for me even though they knew I was planning on driving it three hours back home. I was so offended that my time was wasted in this manner. I sat and waited for the car to be fixed up. I did not expect any of this disrespect from a Lincoln dealership. In fact, the reason I went back to a Lincoln dealership is solely because of the high quality customer service. When shopping for my original Lincoln, I had the privilege of working with professionals at three quality Lincoln dealerships when looking for the right car. Hours later, I got the car I wanted, but the lack of respect for customers time and energy from Bergey's should make others think twice. The part that was the cherry on top was when they sent me a survey to complete. I took the time and filled it out communicating the issues I had. Upon getting to the end, I receive an error message saying my survey could not be completed since I had filled it out already (no, I had not) or the window of time expired (no, I had until February 7th to complete it). read more

Bergey's Lincoln - Error message after completing my survey. Interesting... - Auto Parts & Supplies Near Me - Lansdale, Pennsylvania

Bought my '18 MKZ in March 2021 Charles my sales person was so helpful through it all. It was worth it to come from Long Island to Pennsylvania when we came to pick up the car Charles picked us up from the train we did not want to have to drive two cars back home as we wanted the true Lincoln drive experience. Thanks everyone John and Karen read more

Long story short. It was time for a new car (and by "new" I mean factory-certified used). After looking around I decided on a Lincoln MKZ hybrid and with Bergey's being the closet dealer to my home...that's where I went. I'm 65 years old....so I've bought plenty of cars in my lifetime. Buying at Bergey's was the nicest and most professional car buying experience that I've ever had. They had the exact car with every option that I wanted, the salesman, Dave Clark, could not have been nicer, and the entire experience was painless and damn close to enjoyable. Sure, it's not a lot of fun sitting through the financing and upsale part of car buying....but at Bergey's, it was presented in a completely no pressure way. I like my car, I like their people, and I highly recommend them in general and Dave Clark specifically for your car buying needs. read more

Bought a Lincoln MKZ and I couldn't be happier. The salesman was very helpful without being pushy, and the service manager was absolutely great. One floor mat was missing, and they replaced all four with all weather mats and sent me four new cloth ones in the mail. Unreal!!! I am so happy I went to them to get this car and am truly greatful for all the help. read more

Easy car shopping, no gimmicks.. Saw a mustang advertised online, salesman Dave was easy to work with and was upfront with everything. No car dealer games during negotiation or evaluation of my trade in. Enjoying my car! read more

After my recent visit this past Saturday, I would STRONGLY recommend EVERYONE interested in a new or pre-owned Lincoln to stop by and speak with Daniel Anderson. He is helpful, courteous, upfront and honest and although we couldn't close the deal, he and his staff made my 2-hour drive worth my while. Once my existing Ford lease ends, I'd be more than willing to make the drive back. Thank you Daniel to you and your staff. read more