The service manager here is great, she really knows her stuff & is helpful!…read more Took my truck to many places to find out why I kept getting denied warranty for repairs I thought should be warranty. Engine coverage is supposed to be 7 years. Jessica sat down with me, explained in detail how the warranty process worked - what the dealers have to do in order to get us warranty. Her team was specific in telling me what I needed to get together so they could provide Paccar with proof I maintain my vehicle & should get the warranty engine parts. Thank you Jessica & team!

Dealt with Mr. Ryan Fleck , sales representative of Liberty Kenworth located in Swedesboro, New…read moreJersey in regards to a purchase of a pre owned International Harvester ProStar unit. Mr. Fleck was very professional and honest. I give 5 stars for excellent customer service, honesty and integrity to Mr. Fleck, his team and and to Liberty Kenworth dealership as a team. Thank you Mr. Fleck and Liberty Kenworth !!! More power to you and your continued success in the trucking industry.

First class service from Craig and the entire team !! I'll…read morebe back for the next dump truck

Craig Friedman and Amy made the entire purchase process go smoothly…read more Thanks Trucksmart .

Had a great experience, Bobby was super friendly and helped walk me through what I needed in order…read moreto get documents notarized. Highly recommend this business!! Wonderful and welcoming staff

I dealt with Steve and he was knowledgeable and honest and answered my questions with ease. It's…read morecomforting to feel sincerity and helpfulness when you are vehicle shopping. I highly recommend this business!!

If you are looking to purchase a used commercial truck, and hope to find a reputable dealer that…read morewho will be straight with you, and who will stand by their product......please let me know if you find it because it ain't here. On March 14th I bought a 2015 Freightliner Cascadia with 600,000 + miles for $82950. My sales person, Jerry, strongly encouraged me to buy a 3 year extended warranty, which I argued against, because I have always had bad experiences with warranties. In the end I purchased the warranty for an additional $10,200 through National Truck Protection- NTP. I drove my new truck for two weeks before it developed a major coolant leak. I contacted the dealership who asked if I could still drive the truck home, and if I could get it to the mechanic they use, and who is a contracted shop with NTP. I did just that on Friday April 1st. I called Jerry Monday to see if the shop had started work on it, and was told that they had (they had not). He also told me that the shop had already reached out to NTP for approval for service (they had not). I texted later that day and asked when I might have the truck back ( I was due to start with JB Hunt on Wednesday April 6th. ). He texted me that the I would have the truck back by Tuesday afternoon around 3:00. I drove to the garage on Tuesday morning, and found my truck parked out in the rain with the hood open. When I looked closer, I could see nothing had been done to it. I called NTP and informed me that they had not heard from the shop, and had yet to approve any work. I tracked down the shops manager who in broken English, informed me that he would start on it and send the information to NTP, and that I could still have it later that day. That was almost delusional. I drove to the dealership to ask why they had told me it would be ready that day, when this was clearly not the case. Jerry wasn't there, so I spoke to Ryan the manager. With very little visible concern and no offers to remedy the problem, he stated that he did not know what Jerry had stated the truck would be finished that day. He assured me that Arrow would not 'leave me hanging'. I contacted the shop with next morning and was informed that the shop manager had been in contact with NTP, but that NTP was very difficult to work with, and would likely try to avoid paying for any repairs. I called NTP who stated that the shop had in fact sent them a workup on the needed repairs, but had not done so with the proper online format. They could not authorize anything. I checked to see if there were other shops on NTP's list of contracted repair centers, and found that in my area some listed had been out of business for several years and others would not work on trucks they themselves had not sold. I did find another shop, and paid $275 to have my truck towed there. So far, they have been very honest and direct with me, but have warned that getting repairs done through NTP would make the process very difficult. I was told that as of today (April 14th) my truck will not be finished for another week given the time lost on sending photos and estimates to NTP, and having them approved for each step of the process. The bottom line is that I have lost two weeks (soon to be three) weeks of work because of how Arrow, their contracted mechanic, and NTP have managed this situation. It's been a lot of lies, finger-pointing, and I don't give a crap attitude that has me in this situation. The ONLY reason why I am giving Arrow 2 stars is that their finance manager- Carrie- is a doll, and clearly has the customer's best interest at heart.

Do not i repeat do not buy a truck from them,they sale you anything just to make money,my truck…read morebeen in the shop more times then i drove it plus they putting recap tires on the tractor and i almost had a accident because want of the tires came apart and another one blew and they won't respond back to you if it's a problem even Theo the truck still under warranty with them

It's everyone's bestie - The Malfunction Indicator Lamp aka check engine light which means anything…read morefrom your gas cap is too loose or your truck will explode in 5 minutes. Because it didn't show any fault codes I assumed (CORRECTLY MIND YOU) that it was the Nox sensor again. The repair was covered under warranty. Awesome for me as my finances remain intact, however bad for you as youll have to see my feet pics another day. What was EXpecially awesome was we brought the truck in at 4pm and it was complete before closing at 11pm. Outstanding! I still shudder when I remember the weeks-long delays to get simple parts during the height of the pandemic. We've come a long way baby! Like I said before I know this shop has its ups and downs, but for warranty work you're in good hands.

After waiting for an appointment and bring my freightliner to South River Rd I was told they do not…read morework on vans. Wasted about $200 in labor for me and a ride back. Piss poor, you all suck bad for wasting our time. Unless you have no choice, Out the door i would go. To bad i hate leaving bad reviews for my fellow Americans but it is what it is. If you all want this removed you would need to pay me for YOUR mistake and out of pocket expenses. Have a good day and a shitty review. You deserve it.

Traded my truck in for a truck they had there and they helped me finance a truck. Great service and…read moreEd Sullivan JR was awesome

From the owner: We specialize in commercial equipment and vehicle sales, including tow trucks, wreckers, rollbacks…read moreand ramp trucks. We have a close relationship with a commercial lease/finance company. We also carry inventory of buses, exotic and executive vehicles.

Will Diev made the transaction as smooth and easy as possible. Ended up buying 5 International…read moreProstar day cabs from NCL. 20% down and it took them 5 days to finance. + we couldn't resist the deal they offered us. +1 happy client!

Thank you for a 2011 Peterbilt 387. Smooth transaction. Everything as described. Will recommend to…read moremy friends. Great truck source!