Went here last night on a whim through a friend's recommendation. Made some tough decisions but Dr. Bradway, Blue (nurse) and Maritza (front office) really helped make the process gentle. They were 100 with me. They respected every single thing my family and I did and said. Magoo went out with ease and now pain free. They were so kind and patient throughout the whole night while at their hospital. I'm appreciative for their compassion, commitment and kindness. Thank you ladies for being so great! From my family and I read more

I'm embarrassed that I don't know how to spell her name, but Naia, Niya, the person who runs the front desk, she's the most calming person on the planet sometimes. I have really bad anxiety. And my shrink has a real sense of humor telling me to get a dog for it. I've been in this ER for some real shit, but also some just me being anxious shit. No matter what it is, she's never dismissive. She's never condescending. I'm always relieved to see her face. My dog is also obsessed with her. Everyone else here is great too. Also, the nurses are great. The one tonight gave me pee pee pads because my very high dog is leaving a trail. They've been very useful as my entire apartment smells like pee, but that can all be mopped up off the floor and thankfully thrown away off the couch and bed. read more

Berkeley Dog & Cat Hospital - Veterinarians Near Me - Berkeley, California

I need to warn other pet owners about what happened to my dog Milo at Berkeley Dog and Cat Hospital. It was such a distressing and unethical experience that no one else should have to go through it. On October 10, 2025, my mom and I brought our 7-year-old Shih Tzu-Yorkie mix, Milo, for a simple fox-tail check because his paw was red and irritated. We were seen by Dr. Kassidy Leon, who immediately insisted on doing a "blind exploratory surgery", cutting his paw open without first recommending an ultrasound or any non-invasive test. Had we known an ultrasound was an option, we never would have agreed to surgery. After the procedure, Dr. Leon said she didn't find anything but sent Milo home bloody, swollen, and in pain, with no antibiotics, no pain meds, and barely any after-care instructions. Within hours, his paw was oozing pus and he was crying from pain. I had to rush him back the next day just to get ointment, and even then, no one took responsibility. A few days later, on October 14, we saw Dr. Tong for an ultrasound, the very test that should have been done first. Dr. Tong found the fox-tail that Dr. Leon had missed during her surgery. This confirmed what I feared: the surgery was completely unnecessary and caused Milo's infection and suffering. To make matters worse, one of the technicians (Jen) yelled at me in front of the entire lobby that same day, calling me "aggressive". Her tone was hostile and unprofessional, I was honestly scared to leave my dog there after that. By this point, Milo's paw was worse than before we came in. He was limping, bleeding, and terrified. We spent over thousands of dollars at this hospital, and it feels like all they cared about was charging for procedures, not helping our dog heal. I have since filed a formal complaint with the California Veterinary Medical Board and am sharing this review so other pet parents don't go through what we did. Please, if your vet here recommends surgery without offering other options first, get a second opinion. You and your pet deserve transparency, compassion, and ethical care. Our dogs can't speak for themselves, but we can. read more

Berkeley Dog & Cat Hospital - Veterinarians Near Me - Berkeley, California

After being a client for over 10 yrs, I was surprised to learn by accident that Berkeley Dog and Cat is no longer available for emergencies nor is it open 24/7 as advertised on line & via their telephone response. They are now available by appointment only M - F & did not even had the decency to notify current clients! Told to go away corporate decision! Very Bad. read more

My dog overdosed on his med in the middle of the night (yes, it was my fault ). Took him to the Emergency service within 30 minutes and the really nice night vet had his stomach empty in no time. He's doing great and the experience was really smooth. And pretty affordable, all things considered. I have one complaint, though. I called twice to the front desk to ask a couple questions about a prescription for my dog. The woman on the phone was not very helpful at all. She couldn't answer my questions and kept referring me to their website, not knowing where on the website I could find what I was looking for. read more

Berkeley Dog & Cat Hospital - Wally - Veterinarians Near Me - Berkeley, California

I'd give it zero stars if I could! I took my dog to get neutered and surgery for his cherry eye. They gave me a price, but when I picked him up after the surgery, the price was lower, which I thought was strange. I noticed a stinger coming out of his eye, and it looked very irritated. When I told the doctor, she said it was normal for them to come out, whatever that means. She was about to leave the Berkeley Dogs and Cats Hospital and go to Petaluma, or so I was told. Mind you, she didn't do the job right, and she wasn't even a specialist for the eye to perform the surgery. Now I understand why the price was cheaper and why she did a horrendous job on his eye read more

They used to be good. Now suddenly two vets have departed, and there are only two left. Reports are that quality has gone down. Very sad. I'd used them over 30 years. read more

Just went in with my dog to get annual vaccine and discuss options for basic care. Why I am giving a 2-Star is the fact that the vet couldn't be bothered to meet with me after I asked twice. So this review is entirely a reflection of the doctor. To be fair and transparent, I have a reactive dog (mostly to strangers) and I've gone to many trainers who have said that he is unlikely to change his extreme reactivity without aversive training which I am just not too keen on. So I deal with it the best I can and like to explore more humane options. It's a journey. Back to today.....At a previous visit, with another vet here, I had asked, in extreme cases like my dog, what can be done? We briefly discussed sedation options. It's a last resort but sometimes it is needed. So, I wanted to discuss that so that I could get him examined, at some point....i had hoped we could do that today, but would have liked the opportunity to discuss. I wasn't even bothered that they would charge me a vet visit even if a discussion. Instead of taking the time to understand the situation, the vet sent the tech out and said he was uncomfortable being in the same room as my dog has attacked them, which is grossly misrepresenting his reactive behavior. He is reactive when approached but he is perfectly fine sitting in a room with me while I discuss care. Not to mention, my dog was on meds to temper his anxiety. The vet first asked I put him the car. But it's high 80s so i wasn't going to have my dog stressing out in the heat. Since I was t willing to do that, The vet will say it's because he wasn't muzzled. If we'd had a discussion, I could share that I've tried muzzles I can't seem to find one that works. My dog gets it off immediately and the stress of trying to get it on is just too much. So all I wanted to do was TALK and feel heard. Again, he is perfectly fine sitting in a room with me. Instead, it felt more like shaming me for my dog's behavior which is largely due to his extreme anxiety and not aggression. To the tech, thank you for your help. You were respectful and kind. Really disappointed in lack of empathy and misguided judgement from this vet. read more

Was there this afternoon with a sick cat suffering seizures. Staff was wonderful. Dr. Lee took care of my beloved cat. She took time to carefully explain everything and give all options-very kind and patient. Highly recommend this hospital. Many thanks to all working there. read more

I can only say good things about my first time to this clinic. The staff were incredibly attentive, informative and empathetic. They took my dog immediately to the back, kept me updated and informed. They went above and beyond the initial reason why I brought my dog in and addressed a second less urgent issue. The gal at the front desk gave me a LOT of support. Explaining to me that things happen fast sometimes and not to blame myself for my dogs condition. ( I researched it myself later and realized she was right ) But she eased my guilt a great deal in the moment. They even gave my pup some supplemental IV support because she is a mature lady. Since thank you for helping me so much at 1am read more

Berkeley Dog & Cat Hospital - Sweet Lizzie tucked behind her sister says Thank you for your care! - Veterinarians Near Me - Berkeley, California

I switched to Berkeley Dog & Cat after trying several other local practices. I've been thrilled with the clinic so far through both ER and routine visits. They genuinely care about my anxious, epileptic, "dietary indiscretion"-prone dog--and all the animals I've seen them interact with--and are kind and patient with me. I find their written and phone communication excellent and their doctors, vet techs, and staff unfailingly professional, knowledgeable, and polite. Incidentally, I truly sympathize with the reviewers who feel upset with vet costs. I don't like the spike in expenses for these services in recent years either, and it's terrible to forgo a treatment or test for our sweet friends simply because of price. I hope the whole industry can be reformed. read more

Our dog ate something that had him feeling pretty bad, we took him to Berk dog and cat around one in the am. They suggested he stay with them for about four hours and recommended he take a certain medicine . We agreed( this was about $600. We get all call to pick him up, he is doing much better. We leave and he is not much better . In the morning he is still not better . By two pm my daughter is talking to the vet again and the vet said to come get more doses of meds. I call them and say "it didn't work last night , why should he take it again? The vet said that I should give the pills they sent us home with. They did not send us home with the pillls they were talking about. The vet said that the way those work is if you continue with the treatment that they had given him while there. This is almost the opposite of what the first vet told us. Ok so is is right and who is wrong. ? $600 for not much help. And the people who work there are strange read more

This place came recommended to me by a couple friends. I hear there have been some internal (management?) changes lately and I wonder if that is why my experience was not great. The good: the front desk staff are friendly and efficient. Estimates were accurate, no weird hidden fees, and they sent records to my pet insurance quickly. The vet techs were friendly, sweet to my companion animal, and attentive to details (shout out to William in particular). Both vets I worked with seemed knowledgeable and diagnostic testing was thorough. The bad: started with an odd interaction with a vet asking me to hold my cat so that he could examine her urethra for a blockage. Seemed confused when I asked for instruction - I am not generally up in my cat's genitals, I dunno the right position for examination! Not a big deal just odd. Generally during the exam he wanted to me to hold my animal which I found odd; never had a vet do that before and my cat is not any happier to be there if it's me restraining her without the proper skills. The second vet I saw fortunately didn't do that but I was alarmed that when we talked after the tests and exams, he was prescribing a course of treatment without knowing she was already on meds for the condition and having breakthrough symptoms - even though I had detailed her meds to the tech and the front desk confirmed they were in the chart. When I brought my pet back for continued testing, I wrote out the med schedule and doses which the front desk scanned into my chart. Then I detailed them with the vet tech. Again when I talked to the vet later he did not remember that she was on meds and had not checked the chart before determining the course of action. I think the in-office testing was thorough and I trust his interpretations but I felt like I had to advocate hard to get proper care bc he wasn't reading her chart. The other issue that really concerned me was the ultrasound. They had me being my pet in at 8 AM even though the ultrasound person was not scheduled to come in til 3 PM - "just in case he comes in early." This seemed strange to me and lots of unnecessary stress and fasting for my cat, who was being evaluated bc of problems with eating and did not need a fast! In total, she was there for 11 hours for the ultrasound. I asked about food/water and they told me she had water available to her but did not drink any - and they did not give her any injection fluids which seems bizarre. I was also told a slightly concerning value on a urine test that day may have been from dehydration. Cmon guys... They also did not offer her any food after the ultrasound, even though again the main issue here was around not eating and needing to eat. But even if not the issue, how are you having someone's pet for eleven hours and not offering them any food?? So in sum: I think the diagnostics were good and the vets knowledgeable, but the level of care was lacking, and I could not relax and feel my pet was in good hands. I would come here again in a very urgent situation like an accident bc it is close to me but otherwise I think I would try a different urgent care/ER. read more

I've been bringing my dog to Berkeley Dog & Cat for several years now, both for routine care and emergencies. My dog recently had a serious emergency that required several days of hospitalization. The team took excellent care of him, especially Daniela who was very sweet and loving to my old pup. Knowing he was in good hands made the extremely stressful situation easier to bear. read more

We recently had to put our beloved boy Cooper to sleep, and decided to come to this vet to do it. He was almost 17 years old. We were given the most comfortable and loving environment for it, a dim room with background music and a couch, and the vet was very reassuring and helpful the entire time and helped us understand that we were making the right decision. Afterwards we were sent his ashes in an urn, along with a ceramic stamp of his paw print and a card with their condolences. read more

They are a paperless clinic with no physical files. They lost an important, costly lab report needed for travel and promised to reorder it free of charge, but my credit card was still charged by the lab. The error was noticed too late to resolve easily. Some vets there were great, but since the pandemic, they've all left. While many staff are friendly, the office administration is disorganized. Mistakes that cost clients extra--whether from incompetence or dishonesty--erode trust, so we switched to other clinics. read more

I've cried everyday for a week. I don't know if the pain of losing my best friend will ever go away. But exactly a week ago my cat I've had ever since I moved to the Eastbay had reached total Kidney Failure. He looked and felt miserable and he could no longer eat or walk. My wife and I called every doctor that does euthanasia home calls, my veterinarian, as well as every possible pet hospital because it pained us to see him suffer. Berkeley Dog and Cat Hospital was the only place that said they could have a room available to provide the euthanasia. They sedated him and gave us our last moments with him. Even though it felt like talking to Khal Drogo/Jason Momoa in the Game of Thrones right before he died...I said goodbye and told him I loved him and that he was the best kitty. We then rang a bell and the procedure took seconds. The total for sedation, euthanasia, and communal cremation was $507. A little pricey I think, but who cares when all I think about is losing my best friend, and that I would pay anything to have him back. I received a card from the Doctor today which is thoughtful. So I appreciate and thank Berkeley Dog & Cat Hospital for being there when I needed them because the one thing that makes me feel better is the fact that he is no longer suffering now. read more

Berkeley Dog & Cat Hospital - Card from the Doctor - Veterinarians Near Me - Berkeley, California

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Early morning on March 5th, my dog had a seizure after falling off the bed, and I rushed to this emergency clinic in a state of panic. When I called, the woman on the phone insisted on asking unnecessary questions rather than confirming if they were accepting new patients. Upon arrival, she was cold and dismissive, insisting I pay the exam fee upfront and provide my Care Credit account number to verify I had enough funds--something I've never encountered in over 15 years of using the card. I was then asked to fill out a DNR or CPR form, and when I took a moment to thoughtfully consider such a harrowing decision, she became impatient, sucking her teeth & rolling her eyes. She referred to my dog as "she," and when I corrected her, she appeared annoyed. When I tried to accompany my dog into the exam room, she rudely said that, for privacy reasons, I was not allowed to go back--though I later saw another pet owner allowed to do so. While Dr. Bosire was kind and professional, I shared my concerns about the woman's rude behavior. Unfortunately I did not get her name, but told him I would be leaving this review. Her lack of empathy during such a vulnerable time left a lasting negative impression. I cannot, in good conscience, recommend this clinic based on the unprofessionalism I experienced. read more

I had a deeply upsetting experience at this hospital a while ago, but at the time I was undergoing cancer treatment and my father was dying, so I didn't have the capacity to post about it. I'm speaking up now because a friend of mine just recently had a similarly horrible and overpriced experience with her dog, and I feel people deserve to be warned. When I brought my cat in for an urgent issue, I gave clear directives about how he should be treated (hydrated and medicated before a procedure), which the staff ignored. I was pressured to make decisions under emotional duress, denied adequate time to consider options, and told by Dr. Harpaul Sanhu that my cat might "bleed out" if I didn't immediately agree to further treatment. After I ultimately agreed to move forward, they suddenly refused care -- even after taking my cat away and having me sign an updated invoice. I later took my cat to Marin/San Rafael emergency clinic, where the veterinarian evaluated him and said that a blood transfusion was not necessary, contradicting Dr. Sanhu's alarming assessment. The second vet prioritized minimizing stress and provided a far more compassionate and clinically sound approach. This clinic prioritized money and control over patient care. I have since filed a formal complaint with the California Veterinary Medical Board. If you are considering bringing your pet here, please think twice. Their treatment of both animals and guardians is not what you would expect from a place claiming to offer compassionate care. read more

$187 emergency exam fee will diagnose most cats with UTIs which is a $10K bill even though the cats do not have a UTI. showed up at about 3am because i thought it was a 24/7 Pet Hospital and rang doorbell but nobody at the front to let in even though there were cars in the parking lot. when we were finally let in our cat was long gone and the black receptionist with braids seemed not happy that she was called out from the back to work. no greeting and just simply a sigh before asking questions and a nasty glare. they could've asked to see my animal right away since no one else was in the establishment but instead wanted us to fill out a check in form while holding a limp pet. if you're looking for a reliable and not overcharged vet with courteous staff, please go give PETS referral center nearby your business since they actually deserve it and are actually open 24/7 with technicians coming out right away to see us and get our pet into a room. if you're wondering how come everyone talks about this place overcharging, it's because the vets need to be able to afford their ferraris parked right outside. the medical industry is a business, yes. but when you run your business to the equivalent of a sleazy mechanic shop that wants to scam you since you're not back there actually looking at what could be wrong since you don't have the tools at your disposable, word spreads fast of your reputation. read more

I have to add a much different note to my horrible experience 2 days ago. Today I had to take our cat back in -- he wasn't peeing, was really lethargic. Tabreya on the front desk was kind and helpful. Jackie the tech was knowledgeable, efficient, explained her thinking. We were in and out of there in 15 minutes, with no charge added to the costs of 2 days ago. Watchful waiting. I felt relieved, heard, and that Zekie was carefully tended. Some days are just off. Today was ON. read more

I have been a client for many years. My cat is 16.5 years old and needed a prescription for flea medication. He has lymphoma and Berkeley Cat and Dog hospital recommended him to Oak vet for cancer treatment. Because I have been going to Oak vet, I have not gone to BCD hospital for the past year for wellness checks. As a consequence they refused to give me a prescription for flea meds unless I came in for a wellness check. Which obviously is unnecessary as he goes regularly for tx at Oakvet. I was very disappointed, Oakvet had told me to get the prescription from my regular vet. I will no longer be a client of BCD clinic read more

Bringing our beloved 3yo dachshund to Berkeley Dog & Cat after he was sideswiped by a car is the biggest regret of our lives. He had no external signs of injury and was initially stable but was denied the chance of life due to the inadequate care he received. He had significant internal bleeding that was evident from his blood tests but the "full-service" hospital could not perform a CT scan as we were told they had no one to operate it, they had no surgical capability (not even for a simple chest tube), and were staffed primarily by relief vets with no continuity of care and differing opinions. They do not keep blood yet did not recommend transferring him to a facility that did and instead he was left to bleed out until he eventually had a cardiac arrest. Despite the merely palliative care he was given, we were charged $13,214 over two days and my wife (in floods of tears at 1am) was asked to pay additional charges just minutes after holding his dead body and later that morning when she picked him up to take him for an autopsy. There were no signs of any medical leadership and the medical director they had listed on their website was taken off after we filed a complaint. We later learned that this once storied practice was quietly sold to private equity (PetVet Care Centers, who are owned by KKR) in 2017 and if you read the reviews on Indeed/Glassdoor/Reddit you will see how employees feel about the management and workplace environment they foster both at this location and nationally. We don't see how emergency care can be safe under these circumstances. Despite bringing up our concerns we have been completely stonewalled. Please do the research we wish we had done and know your other options locally, especially for emergencies. read more

Berkeley Dog & Cat Hospital - Veterinarians Near Me - Berkeley, California

I tried to get pricing info for basic testing for senior cat. (Chem 27, TT4, and Urine analysis). They would not give it. Enough said. I will never go back. read more

Let's start with the positive: the staff was very friendly and kind and seemed to be experienced vets. I brought our two rescue kittens here for their follow up vaccine at 4 mo. I was not given the right information when I called ahead to schedule them and did not get a correct cost estimate. After 1.5hrs I was told that they needed various different vaccines and that the cost estimate for both was ~$800. They offered a $25 first-time visit when I called and that I had to pre-pay before I arrived. That wasn't reflected on the bill either so I asked to correct that and let them know that I would take the kittens to another vet to get the vaccines. After 10min of waiting (this is 1.5hrs into the appointment) I left the room and the front desk told me that I was good to go as I had already paid. I then found out from the other vet I went to that they didn't read the vaccine record correctly and that the kittens needed one more vaccine. Overall I got them vaccinated for 1/3 of the cost estimate at another place. This is my first encounter with the American veterinarian system as a pet owner and I'm appalled by this experience. read more

We sadly had to say goodbye to our beloved dachshund, Limo, today. Dr. Raymond and the entire staff were so wonderful, compassionate, and caring. Thank you!! read more

Do not ever go to this place.. here's my experience. at about 2:30 in the morning. I discovered my dog laying in the bed with his tongue completely out of his mouth, barely breathing and unable to stand up. I brought him in. And the very first thing I noticed was that the girl behind the counter was exhibiting many of the hallmarks of a methuser. I am not saying that Just to be defamatory or out of anger. I am saying that.ause it's true. Obviously, I was beside myself because I thought I was about to lose my best friend. I had a very important job the next day and had to go into work. They call me early the next morning. The vet tells me that my dog is either diabetic or prediabetic. And that keeping keeping him alive we cost an exorbitant amount of money and effort. She went on to say that. The best course of action for me will be to put my dog down unless I was prepared for those expensive. The bill was 1400 dollars!!! I said. Can I pick him up after work? They said we'll keep him without care for an additional two hundred dollars. Obviously all day at work. I was bereft because I thought when the day was over. I was going to have to go and put down my best friend. When I arrived to pick him up, I discovered much to my shock and surprise Was my little buddy behaving normally his tail was wagging. He was happy to see me he was normal in every way. So I took him to my regular vet. Whom I cannot sing enough praises for i'm speaking about Rheem Animal hospital in moraga They ran the same series of tests and confirmed that his blood sugar wasn't a little high, but said he definitely did not need to be put down just putting on a good diet The bill for that? Seventy five dollars. What the Berkeley dog and cat hospital. did was criminal. They take advantage of people in the moment of crisis and grief. I would never, ever recommend this place to anyone who cares about their animal or their wallet read more

Berkeley Dog & Cat Hospital - This is him today. Happy healthy and doing well and to think she suggested I kill him. Unforgivable inexcusable and downright criminal - Veterinarians Near Me - Berkeley, California

Words can hardly capture how grateful we are to have found this vet clinic! Dr. Shimura saved our cat's life by performing an emergency surgery -- she is an excellent surgeon and a compassionate doctor. She even checked up on our cat on her days off to ensure he was healing properly. Dr. Kassie gave the initial x-ray and ultrasound and was equally kind and professional. They both laid out all the options for us and helped us arrive at the best care plan for our cat. The whole staff was so supportive and accommodating throughout the multi-day process, and every employee we interacted with was willing to help how they could. The front desk kept us entertained with heartfelt conversation whenever we had to wait. A visit to the vet is rarely fun for people or pets, but Berkeley Dog & Cat made the process as seamless as possible. This is top-of-the-line care and we are so appreciative of this staff for their compassion! read more

Berkeley Dog & Cat Hospital - He hates the cone but loves Berkeley Dog & Cat Hospital! - Veterinarians Near Me - Berkeley, California

If anyone wants to protest with me in front of this place, let me know. I'll give them 10 business days to make this right. They deserve zero stars, should be shut down immediately or get some SERIOUS customer care training and facts assessment training ASAP! We all trust these folks to care for the wellbeing of our beloved pets who are our family. Berkeley Dog & Cat are just NOT getting it done. I received the most atrocious responses, treatment and disrespect. Some of those folks that work there just don't care. The notes were wrong on the documents stating my dog had suffered from seizures all her life. That was definitely not true;negligence. She had 1, I thought but wasn't sure because whatever happened lasted 3 seconds to my knowledge seizures last longer. This is why I took her here. I was referred to them to check on her wellbeing. The Vets I wanted had no appointments. I can't get the Vets nor management to contact me to this very day. The administration front desk manager, Katherine (not sure on spelling )needs another job. This is not for her she gets super overwhelmed, can't handle job duties and she's just plain rude. She hung up on me without giving me her name several times. I was never vulgar, my pet just died and I wanted information. She was preoccupied by other admin's speaking to her so she got furious with me. She had the audacity to say she couldn't find the info because many of "my pets name" died that day. What kind of human says that to another human who's pet has passed away just 2 days before? I had to follow up with them several times for x-rays, signed documents, documents and to speak with someone about how I was and still am being treated. I just found out that the Vet, Tane McKee that tended to my pet was just a sub. She was nice but...that was never divulged to me and the seizure notes not valid. They can't seem to get it right. I had to pay $1,600.00 still waiting for information but they sure collected their money. It was suggested that my pet should be euthanized. I am having so many second thoughts about what was suggested to me and if my pet could still be alive today. It's the worst feeling ever. It's been 37 days since her passing and I've yet to hear from them. Niyambe, thank you for giving Katherine's name but I am still waiting for someone to get back to me that's above her. Tabreya and Wes are excluded from this review. To make matters worse...they made sure to send me not 1 but 2 condolence cards, just sinister! This is my pet and hopefully she did not die without a just cause join the fight for her, your pets to keep them safe, alive and stay away from this place! read more

Berkeley Dog & Cat Hospital - My pet - Veterinarians Near Me - Berkeley, California

Clearly did not care about my pet's well- being and just wanted to get paid. The exotic pets vet was incredibly rude and demeaning to me, going so far as to yell at me in the waiting room. Terrible place of business, will never recommend and instead will warn people against this awful place. Would leave 0 stars if I could. read more

The most disgusting and heartless humans. Brought my dog in after being attacked by another dog. Her leg is seriously injured and she can't walk. They did x rays and 3 hrs later brought her back out and said there was an emergency and they'd call with the x ray results. 20 hrs later and no information. The person at the desk knows nothing and says the mgr will call me tomorrow - 2 days after the appointment. My dog is in extreme pain and we have no idea what is wrong and what the treatment should be. We were charged $1500 for literally nothing. read more

Clean, professional and competent staff that really care for your. Expensive AF, but hey, it's same-day service, which is pretty much impossible to get at Bay Area vets. Thanks for taking care of my cat. Still...it's harder to believe that your practice isn't overcharging and profiteering when there's a $250,000 Maybach parked prominently in front of the door. Parked facing out to show off that "MM" bling badge on the radiator. Seriously? Serious di-k move if you ask me. read more

Plz avoid this place at all costs! They only want your money and won't help your pet. We Paid more than 6k to unblock my cat. The 2times he was sent home he dint urinate at all. They suggested PU surgery that was around 11k. We took our cat to a different vet and ended up with kidney failure after all the drugs read more

Berkeley Dog & Cat Hospital - Slash on his last day with us - Veterinarians Near Me - Berkeley, California

This was my family's vet for 30 years but we have all now switched to other vets after bad experiences here. Read the reviews before you trust your pet to this place! read more

The ER staff were very prompt, patient, and took great care of my dog. They answered all my questions thoroughly and I never felt rushed. There's a great team here and I feel comfortable coming back here for any future emergencies. Thank you for helping my dog feel better. read more

Good job trying to remove my review. I'll be consistent though. It is interesting that Yelp keep removing my review claiming I violated their guidance, while the same review works fine on all other platforms After sharing my initial observations, I was unexpectedly contacted by the clinic, which advised me that I was no longer welcome there and accused me of exhibiting prejudice for mentioning Dr. Harpaul Sandhu's education in India. It's important for me to clarify that my intention was to offer a detailed recounting of my visit, highlighting the veterinarian's qualifications in relation to how my pet was treated. During an emergency consultation on 3/25, my pet was treated by Dr. Harpaul Sandhu, whose training in India is a matter of public record and, in my opinion, essential for a complete understanding of the care my pet received. I did not aim to criticize by mentioning this but rather to provide necessary background on the care choices made. Regrettably, there was a clear disregard for my pet's pre-existing medical history, resulting in the repetition of expensive diagnostic tests that had been done previously, leading to a bill exceeding $3,000. This lack of effective communication and failure to recognize previous medical findings significantly eroded my trust and contentment with the clinic's service. The clinic's reaction to my initial feedback has profoundly affected my outlook and prompted me to seek veterinary care from another provider. It is vital that pet owners can discuss their experiences, including the veterinarian's educational route and approach to care, without the worry of retribution. The reason behind updating my review is to advocate for transparency, respectful exchanges, and the imperative of integrating an animal's full medical record in making care decisions, particularly during emergencies. read more

Berkeley Dog & Cat Hospital - Veterinarians Near Me - Berkeley, California

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They are probably very nice professional, but they are certainly outrageously expensive. Bill was over 2000 usd to treat a chiwawa who was puking repetitively after probably eating something she should not have. Just one x-ray cost almost $600usd... And the best, at the end of the day, they inform you that the results are not conclusive, because their equipment was malfunctioning on that day. It looks to me there is some serious price gouging going on with this establishment, and I don't seem to be the only one feeling this way, when I read the reviews online. read more

Berkeley Dog & Cat Hospital - Veterinarians Near Me - Berkeley, California

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Went to Berkeley Dog and Cat Hospital for an urgent visit because my dog got a large laceration that required stitches. This vet hospital says it provides 24/7 emergency care. I waited for 4 hours from 3 PM-7 PM and was told they were busy but the new doctor coming in at 7 PM would see my dog. When the doctor arrived I was told that this new doctor does not feel comfortable with performing procedures including stitches. They then told me I should go down the street to another emergency vet hospital to get taken care of. This is simply ridiculous and wasted 4 hrs of my time. I came here because I heard good things about this place from one of my friends. First off, what type of emergency vet facility can't do simple sutures and why would they hire an emergency vet that does not feel comfortable with performing procedures. The staff were lovely and super apologetic however will never be coming back here. read more

I brought my cat in at noon on a Saturday with a foxtail in her eye. The staff was efficient and friendly. There were many more extreme cases they needed to tend to first but they were able to remove the foxtail within 1.5 hrs. They then suggested several other diagnostics tests which they said would take several hours. I left and came back 3 hrs later. The admin up front had changed shift. I asked the new admin for a checkin and was told they had NOT YET STARTED WORK on my cat, that I should leave and go get dinner (another couple hours) At that point after 4.5 hrs I was exhausted. I requested the admin tell the vet that I no longer wanted to do the extra work. Then began a very convoluted set of exchanges over 20 minutes in which the admin became increasingly unclear and changed her story several times. First she said they hadn't started the work and it would take a couple hours. Then she said they were coming out to discuss not doing the diagnostic, then she said she wasn't sure what was happening in the back, began referencing a bobcat they were treating that had no significance whatsoever to the questions I was asking. Then she said (180 degree pivot here) that they had already done the work. ‍ She explained that she had just started her shift and hadn't known. But no apology. Getting clear info about your pet the first time is a basic expectation for a vet office. It would have avoided 25 min of frustrating and unclear communication. Would have been 5 stars weee it not first that last interaction. read more

Sometimes you have an emergency. You flip out. You need help. I just had such an emergency and the staff and doctors responded with care, compassion, and professionalism. Everyone made me feel calm about the situation and administered the required care immediately. They made me feel safe. And they instilled confidence that things were handled in the best possible way. It's a rare thing these days to get this kind of service and care. I am grateful to the staff and docs at Berkeley Dig & Cat Hospital. You all turned a catastrophic event into something manageable and with the happiest ending possible. Thank you so much. read more