Unfortunately, our experience at Berkots in Crete has been consistently disappointing. Most of the cashiers do not greet customers, and when we offer a greeting, it is often ignored. This has occurred repeatedly over multiple visits.
We have also contacted Berkot's by email regarding this issue and have not received a response. During recent visits, I paid close attention to how other customers were treated and observed a noticeable difference in the level of courtesy and engagement shown to them compared to us. Based on these experiences, it has left us with the impression that race may be a factor in the treatment we receive.
Every customer deserves to be treated with respect and professionalism. Because of these ongoing experiences and the lack of response to our concerns, we have decided to shop at elsewhere. read more