New patient, great receptionist Ma,and My PA were great don't be late or you won't be seen. Get…read morethere early.

Great physician. Fun and loving doctor. thank you for your immediate care of my head problem.read more

I cannot say enough wonderful things about Dr. May and the entire team at Scripps Ranch. Every…read moreinteraction I've had with the office has been met with kindness, professionalism, and genuine care. Recently, Dr. May personally reached out to offer assistance and support, which truly meant a lot to me. In a healthcare environment where patients can sometimes feel like just another number, Dr. May and his team consistently make me feel heard, valued, and cared for. The entire staff is responsive, compassionate, and always willing to go the extra mile. Their dedication to their patients does not go unnoticed. What could have been a stressful situation was made so much easier simply because of the support and reassurance I received from everyone involved. I am incredibly grateful to have Dr. May as my physician and highly recommend him and the Scripps Ranch team to anyone looking for a healthcare provider who combines excellent medical care with genuine compassion.

This review is for Dr. Edward J. Hodgkin. I saw Dr. Hodgkin a couple of times last year. For every…read morevisit he had me wait almost an hour in the examination room. I'd sit there like a dummy, twiddling my thumbs. During my last visit, after another hour of waiting, I decided to open the door and step out to look for anyone who could give me an update. When I did, I ran into Dr. Hodgkin. I told him that I went to look for somebody since I was left for an hour in the room, and his response was, why would you do that? No apology for the delay. He then said annoyingly for me to go back into the room so that he could exam me. The quality and attitude of care is lacking. Maybe it depends on the day, but I don't have another hour to throw away to find out.

Today is the best day ever! I had a mastectomy last Thursday and I care that I received was…read moreexcellent Dr. Salt was amazing. I have no pain..and following what he said And I was given pains meds but they didn't agree with me. Excellent anestesia Doctor also. I was given a pain shot during my surgery that lasted 96 hrs. So the first 4 days I think that's what help me too I recommend Dr. Salt MD I he a great Doctor in Plastic surgery And the office to is amazing Also. I feel grateful & blessed to travel thru this journey and have such great Doctors along the way. But feel attitude is important too being positive

I visited the Allergy and Immunology department at this hospital. Dr. Odhav was impatient, provided…read moreblanket advice, and had trouble listening / didn't explain things well. The appointment felt rushed, caused unnecessary stress, and was a waste of time. I do not recommend this doctor or this department.

Most of the staff members I encountered at this place were kind, caring and accommodating…read more I had some blood work done for USCIS and Dr. Dysart staff accommodated me at the earliest possible date. Dr. Dysart is very professional and knows his work well. Above all, their rates are much lower compared to any other USCIS certified doctors in the area. Would highly recommend this clinic especially Dr. Dysart for excellent service.

I have been a patient for over 10 years and we have always received great service until the last…read morethree years. As he has grown over the years, it has gone down hill. I didn't want to post anything negative and if you see my posts history, I only like to post positive things about a business but my friends said I need to post so it doesn't happen to someone else. When I call, I can't get a call back. This has happened more than once. Recently I was put on a few medications and I noticed some side effects so I googled it and saw that u should not be on both. Just one of the medications did the job. I asked my new doctor about it and she agreed that I shouldn't have been on both. The message I left previous to Dr Dysart was stating I don't think I should be on both of them and no one had called me back. They just don't care anymore. I hope they read this and take this to heart.

If you're Filipino, and just want a Filipino doctor, then this may be the doctor for you. Anyone…read moreelse is not really welcome here. If you doubt whether Dr. Razon is a racist, just one visit will confirm my claim. Her skills as a physician don't seem very comprehensive. For instance, I have hypogonadism, which is a fairly common, lifelong condition that occurs in men. Dr Razon is the firsf doctor I have ever seen who had absolutely no idea what hypogonadism is, and likewise what medication to prescribe for it. If that weren't enough, she shuttered her business during this pandemic while still collecting from insurance companies as if she was still seeing patients. That being said, I think it's time for me to order a phd degree from the school she went to so I can start my own pratice. Hey, it worked for her, right? So sorry I cant give zero stars!

She needs to be put out of business and reported to the medical board to have her license revoked…read more I say this wholeheartedly. The doctor wouldn't allow me to see my medical records "because it's the law." I asked, "Which law?" and the woman told me to look it up online. If I'm being diagnosed and treated by a doc, they better damn well know the laws related to their practice. Not only that -- she berated me, saying I wouldn't understand what was in my file because I'm "not a nurse, not a doctor" (she's wasn't being professional whilst addressing this). She created quite the scene, stating all this in a raised, angry tone in front of her sub-par staff (communication lacking) and waiting patients in the small, cramped waiting room. FYI -- her entire office needs new literature and posters (shits been there for 20+ years). I called every medical organization I could immediately following the incident. I was advised and had written a formal request for my records with postal certification/signature required but not long after I received the confirmation my purse was stolen along with the documentation (what luck, right?). In any case, she never replied back (by phone or mail) even though she had signed for receipt of the letter and I still do not have my medical records. Needless to say, I do not trust this woman. I absolutely did not appreciate my own medical history and information being withheld from me. She was unprofessional, ignorant, and demeaning. As a family doctor, I'm appalled that I was ever under her care as a child. She recalled more about my family's dysfunction and relations than my own personal health history. Want someone to spread your gossip? Go here.

Have tried calling numerous times just to schedule an appointment. They have their lunch break…read moremessage on throughout business hours and have not gotten back to me at all.

They are extremely inconsistent. Hours will say they are open but will never get back to you on the…read morephone. Almost impossible to get a prescription refill at this clinic. Do yourself a favor and choose a different health care provider.

We have been coming as a family with Dr Ertl for over 10 years since we moved to Mira Mesa…read more Excellent service, referrals, diagnosis. This is for a middle aged male, female and our young adult son.

I want to start off by saying that I have been a patient with Dr Ertl for almost 10 years. She is…read morean amazing provider and I have had absolutely zero issues with her as a doctor. She is absolutely amazing and listens to her patients and lets them set the pace. However, the issue that I have is with everyone else at the practice. First issue: I started a new medication that required a pre-authorization from my insurance. That can be a little daunting with insurance companies I understand but it took me two solid months to get the pre-approval and it wasn't my insurance fault because they approved it within days of actually getting the proper paperwork. The first issue with that was that for some reason the clinic put an address down on my paperwork that I haven't lived at in over 5 years. I update my address with the doctor's office every single time I move and I verify it at every appointment because they asked if anything has changed. I wasted weeks trying to get this figured out. The second issue with this instance: the frustrating thing is that I called multiple times a week and left multiple voicemails with no response until I finally started getting upset which is when they finally called me and ended up getting it fixed. The next thing is what actually caused me to switch to a different PCM because I can't do this anymore. I requested that my prescription be switched over to Express Scripts because of the cost difference. I requested over the phone for the doctor's office to send in the prescription to Express Scripts which they did not. I then was able to get Express Scripts to send a fax over to the doctor's office so all they had to do was fill the paperwork out and send it back. They did not do that either. It took so long without a response that Express Scripts ended up just canceling the entire order because they didn't receive anything from the doctor's office. I then did it a second time period with absolutely no response either. With both of these prescription requests I called over and over and over again and left multiple voicemails with maybe every fourth phone call being returned. About a week and a half ago I called and left a very long voicemail complaining about this situation and someone finally called me back and said that the medical assistant that was supposed to be in charge of filling the prescriptions had zero notes on anything that I had said in the past about this prescription. I checked my electronic medical record through Dr Ertl's office and lo and behold the request from Express Scripts was faxed to the doctor's office, uploaded to my medical record, not filled out, and then blatantly ignored because they never sent it in even though it says to respond within 48 hours.

Heather is amazing in every way with scheduling. She messaged Dr. Arun to let her know about my…read morerequest to be seen after an Urgent Care physician recommended it. Veronica administers numbing eyedrops with ease. This is the second time Dr. Veena Arun has saved my eyesight. This physician is truly one of a kind, a true angel and a caring individual who is personable and helpful. Dr. Arun made the time today to see me on very short notice as a follow-up recommendation from Urgent Care to see Ophthalmology. Although Dr. Arun wasn't the on-call physician today, she saw me early. I am so grateful to her. Additionally, she alleviated my pain and suffering that I had after my Urgent Care visit. Dr. Arun patiently explained to me how the process works for my path going forward. She is such an exceptional doctor. I am very glad she accepted me today. Dr. Arun prescribed the correct Rx. Dr. Arun correctly diagnosed my condition. I implicitly trust her with one of the most vital organs - our eyes. What a brilliant ophthalmologist she is - and caring, too. Love this doctor. She helped me understand.

This place is busier and busier. It feels more like Kaiser then sharp. I am always waiting longer…read morethan my appointment time, to see my practitioner. And last minute cancellations and no one is covering them. The ADA parking is out of code with the federal and state mandates. So if that is something you need, plan for extra time to find a reasonable parking spot, bring a driver or use a ride share. Parking is atrocious for anyone needing ADA parking. This used to be the premiere health care, or at least second. And they are consistently slipping from that. The level of customer service at the front desk, the amount of time the doctors actually spend with you, makes me wonder if they have switched to a for profit healthcare system. Not horrible. Better than healthcare say in Alabama. But. There is a lot of room for improvement.

Doctor set up a bone density scan & what a new facility w plenty of parking. Treated even by…read moresecurity with a hello. Check in was very smooth and pleasant& handled so quickly that I wasn't even sitting g for 10 minutes before my name was called. Met with another "good morning" and where to go and the process for the scan. Every step before, during & afterwards was explained. It's obvious the staff cares.

I had an appointment for imaging at Sharp-Rees Stealy in Mira Mesa at 8:15 AM on a Wednesday. My…read moreinstructions were to arrive by7:55 AM to complete paperwork and check in. I arrived early, around 7:30 and checked in with the young man at the desk and took a seat in the lobby. After 10 minutes or so I was led into the room. I apologize for not remembering their names, but all of the nurses and the technician running the giant imaging machine were all so kind and friendly. The procedure from start to finish took about 15 minutes. As stated, my appointment was originally scheduled for 8:15. I was in my car leaving at 8:15! They got me in early and were so quick and efficient. A really nice experience.

I'll start by saying David was great! His nurse Adelle doesn't know how to code for billing and the…read morebilling department is incompetent. My physical was billed as office visit and they keep emailing for me to do a physical. Was going to be 100% covered, now forced to pay $540. I was told to not say anything at physicals or they can charge anything they want. I'm finding a new trustworthy Dr.

Very responsive and listens to your issue. Office is well organized, but busy. I recommend for a…read morequality MD.