This is Lea. Look at her eyes and her face. See the joy? BDU is her home away from home. She…read moreloves going to play and see her favorite people and the other "OG" dogs. She comes home happily exhausted. Berkshire Dogs Unleashed has been fantastic integrating dogs, of any age, size, and breed for socialization. Lea has also had grooming and regular nail trimming. She has been here since week 1 and her training with them was above and beyond expectation. They were also very proactive when kennel cough ran rapid twice last year and were able to prevent dogs from being affected. The staff that the Kohlenbergers hire treat the dogs (and their people) like family. Courteous and respectful. BDU had also made incredible strides for their community. They supported and held a fundraiser for a young, sick boy from Pittsfield who had to spend months in Boston....(#Carterstrong) At Christmas, they sponsor a giving tree for kids in need. No tag was left behind. Every child cared for. They have held a wonderful canine carnival fundraiser for BASK (Balance and Service K9s). Story book donations to Williams School. They even sent me a get well token after I had emergency surgery in February. More recently, (Berkshire Poodles with the Kohlenberger family) has donated several comfort dogs (18 to date) into all of Berkshire County. I can tell by this expression how much she enjoys the facility and the staff. In their constant photo shares, daily, you can see she's playing and engaging with others. See for yourself. They are more than happy to show you around. We trust them with a member of our family.

We took both of are German shepherds for the first time to Berkshire dogs unleashed recently. They…read morewere there for four hours and they came out looking great. They got a lot of the fur out especially are new addition to the family Maximus , he had so much fur we need professionals for the job, he looked so much better afterwards. We will definitely be back soon:) Probably also do some private training for both dogs.

Heather is an amazing trainer. It's like she is inside the head of the dogs she trains. She turned…read moremy wild, once-abandoned, shelter-stuck foxhound into a wonderful companion. Heather LOVES the dogs she works with. And she's incredibly helpful to the humans too. I've needed almost as much training as my dog did. And Heather's been patient with me throughout.

Our dog started at camp as a fearful 4 month old puppy. She is now 2.5 years old and camp has…read moregrounded her, helped her through her fearfulness, and provides her with the stimulation she needs to be healthy and happy. I wouldn't send my dog anywhere else. They are her second family.

I can't say enough good things about the this facility. The staff are amazing and our dog loves…read moregoing. We have such peace of mind knowing that our very energetic pit bull mix is in such caring and capable hands. Koda's tail begins wagging as we pull down the driveway for his visits!

These folks are amazing! Your pet is treated just like family, which makes sense because these are…read morefamily people. There are no kennels, but a big fenced backyard and a "spa-like" area where your dog has his own couch, a water fountain, a tv a big rug and all the squeeky toys he can possibly need. They feed their own dog an organic diet and and will do so for yours too. I left my family member here during a hotel stay in a local spa and was hoping they could come and pick him up in the morning and drop him off in the evening, but it turned out that he received such good and constant care it was just better for HIM to leave him frolic in the fresh air and chase squirrels with constant company than leave him in my hotel room by himself in a crate. Their operation is clean, their attention to detail amazing. I got a daily report card of his mood, eating and elimination habits and Kathy even sent me daily text messages that included photos and video updates!! Really above and beyond for a very reasonable cost. Their website has all the licensing and certification information. Seriously, I am a over protective animal lover who is obsessed with the good care of her "kids". I could hope for no better day or overnight care than Berkshire Pet Pals gave my baby. This is the real deal.

I had such an amazing cat sitting service in NYC, I was worried about finding one when I moved to…read morethe Berkshires. Thankfully, after a little digging, I found Berkshire Pet Pals. I liked Kathy and JC immediately - they are wonderful caregivers - reliable, detail oriented, and they obviously love what they do. My cats responded to them immediately, even my little shy guy. I appreciate the texted photos I receive each visit, and how easy it is to schedule and pay. The service is more than affordable, especially for all the quality time spent with your pets. I highly recommend them.

James is incredible. We sent our 7 month puppy to James for four weeks last year. We were, and…read morecontinue to be, so happy that we did. She did not have any problems (and continues to be a wonderful dog and that's probably because we sent her to James). She had basic commands down. After James, she became excellent at multiple commands. She would sit at her bowl for hours if you don't release her (by verbal command). You can leave her with steak in the next room and won't eat it if you don't release her. You get the picture - James knows what he is doing and will set you, and your pup, up for success. He was very thorough in explaining what to expect and how to continue her training at home. We could not be happier. Our pup is also happy, and she loved James. When we brought her back for boarding a couple nights she couldn't wait to hang out with James. We had to save up to send her, and it was worth every penny. We would do it again. Highly, highly recommend. For any pup!

We got a deaf Miniature Bull Terrier @ 13 weeks old that after 6 months, seemed hopless to train,…read morejust basic commands. As a last ditch effort we called James @ Empire K-9 2.5 hrs away from our home. After 5 weeks of training with Ross he was transformed into the best dog we have seen anywhere. James spent a whole day with myself and my whole family to train us on how to handle and communicate with our new family member. Here we are over a year later and if we call James with a question he is quick to respond back with a helpfull answer. When we need to board Ross we drive him down to James @ Empire K9 2.5 hours away because he is the only one we trust with our Ross. Thank you James for this gift of being able to communicate with our deaf dog, you have no idea how much joy this little Miniature Bull Terrier bring to our family now.

In just a few short weeks working with Micah we have seen a huge improvement with our dog. Micah…read morehas taught us how to work with our dog, and improved our communication skills and relationship. She's very flexible with her schedule and well worth the cost

Rachel is amazing! I couldn't believe how quickly my dogs responded to her training. With her…read morecoaching, I was able to enforce the training and rules in my home so that my pups responded and listened to my commands. Now our dogs are calm and listen when the doorbell rings, and wait for guests to arrive rather than charging and barking at the door. She also showed me how to loose leash walk my two dogs, which makes our long walks a lot less chaotic. So happy we were able to work with her!

We adopted an un-trained 4 year old Olde English Bulldogge... a stubborn breed to say the least…read more.. and he liked to hump all new people... (funny but not funny) and was dog reactive to boot!! So we started looking into trainers... Thankfully I came across Upstate Canine Academy. After a very professional consult over the phone, we felt assured that this was the right place to bring our dog. We left him at the Academy for a 3 week board and train. Missed him like crazy. He came home understanding commands, don't get me wrong, it wasn't night and day, there was still a LOT of work to be done, but the work was really for us to continue the behavior instilled by the Academy trainers. We were given clear tools to work with him when they handed over the reigns. The incredible part about this facility is that they offer support for the lifetime of the dog after the board and train. (That is how assured they are of their program). Our dog has improved a lot since his initial training, and it is nice to walk him on a leash without his going ballistic when we pass by another dog... and a relief that he no longer humps our human guests when they visit our home! The staff at Upstate Academy are great. They are all dog lovers with an exceptional understanding of dog behavior. The place is clean, and you can be assured that your dog will be safe and happy while he is in training. This is a worthwhile investment.

Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

I was trying to buy a mouse, and I had to be 18, but my mother was on the phone giving me…read morepermission. Lost revenue tonight! This really disappointing as the mouse was stuck on its water bottle. I also clearly bonded with it, and might not find it again. straight to petsmart tomorrow.

Met Savanah while shopping. My dog went straight to her and was excited to see her. A coworker of…read morehers informed me she was a groomer. I had been searching for one and had no luck getting appointments. Savanah informed me she had opening immediately and I jumped on it. My dog was absolutely thrilled to be with her. He is a 85lb Australian Shepard who needed nail trip and shedding treatment with bath. He came out beautiful, happy and feeling spoiled. Savanah is a natural with animals and I highly recommend her grooming services. Also Petco employee informed me they increased staffing so if you had issues in past give them a try!