Gabriel. met me right after lunch for a 1 pm appointment. We talked quick about car concerns. He drove it in up on lift then he showed me some concerns and we proceeded to suggest some options to fix. He made some suggested we agreed on. Said he could complete now in 30-45 minutes. After he completed the fix he asked me in to take a look at results. very professional. 40 min after arriving I was on my way with problems solved. Very professional!! Thanks so much Jim Toomey read more

After reading all of the positive reviews on BM&AC, I made an appointment to have my leaking exhaust checked. I arrived about 10 minutes early and was greeted by a friendly mechanic who I believe was the owner. Once he determined what the issues were he showed them to me and explained how he would fix them as well as the price. An hour later the job was done and I was shown the finished work. The cost of the repair was less than the parts would have cost online. I am extremely happy with the friendly customer service and workmanship At BM@AC. I highly recommend them. read more

Just went there on the advice of my regular mechanic for a small weld. Even though it was a bit further than necessary, I am SO glad I chose them. The car was up and being worked on within about 2 minutes of my arrival, and they could not have been nicer. Best of all the charge was super reasonable and no attempt was made to upsell me, and the guy is clearly an expert. No reason to go anywhere else! I will happily drive the extra half hour next time I need to! read more

After being suggested by a friend, I made an appointment last week for today. Not only was my car taken in immediately, the mechanic, Gabriel, asked me to come out to see what was needed and how he was going to proceed. He gave me a ball park figure, which was way less than what I was anticipating. He also mentioned it would be about an hour wait. Not only was the wait less than an hour, my final cost was less than the ball park figure he mentioned. All the welds he performed looked very solid and neat. I asked if he saw any further problems and he replied that everything else looked very solid. He also told me while they specialize in mufflers/exhaust, they also do brakes. Good to know, as my former mechanic has retired. He said that they would look at the car and then give an estimate as to cost. My apologies to Gabriel's very friendly wife, who runs the front of the business....I forget her name right now. Will I be back?? Count on it!! read more

always have a great experience at Berkshire Muffler, did i just say that about car repair? The most honest, fair shop i have ever dealt with. Would not let me pay for a little fix today, previously only charged me $15 for another quick fix. Take your car here with total confidence that are honest and fair. They even pointed out to me things that i should watch for in the future that did not need to be done now. Imagine that car dealerships, no upsell! read more

My rusted-out exhaust had broken going through potholes. My mechanic said it would be expensive to replace and suggested I go to someone who could repair it for me. Berkshire Muffler & Auto Center did a good job for me while I waited. I don't know how they did it, but it has been fine since. read more

Very friendly, professional, efficient. Squeezed us in for emergency repair. Excellent!

I unexpectedly dropped part of my exhaust. Being new to the area, I asked friends on Facebook to make suggestions for a muffler shop. I called BM& AC. they had me in the next day, quoted a great price, did the job in less than an hour! Happy camper here. Strong recommendation without reservation read more

Quick, efficient, and they definitely know their stuff. Their customer service is excellent. They show you the issues before they fix them. Then they give you a solid estimate within the same breath, and to be honest they're very inexpensive. I've brought several vehicles here so case in point I'm always happy and relieved when I leave that shop. read more

I called at 8 AM as my exhaust system needed repair after hitting a pothole the night before. They told me that you could just drive in but they liked appointments better. So they made an appointment for me at 9 AM. This was the day after Memorial Day. I arrived at 8:30 as I like to be early. Five minutes later I heard my car being driven into the garage!! I was told what needed to be replaced and it should not take long. At 8:55 it was done - 5 minutes before my scheduled appointment!! And it was not expensive. I wasn't told that my system was old and they couldn't weld a new part to it and needed to replace the whole system. Been there before. They replaced just what was needed and the cost was very reasonable. The people were friendly, courteous and knowledgeable. I will definitely use this business again if in need. read more

So gladI went to Berkshire Muffler & Auto center. Super nice and very fair. My car was so noisy going into the shop, I was expecting the worst. These honest repairmen found out it was something somewhat small, cost well under $100. Thank you!! read more

These guys have fixed exhaust systems for me on four different cars over the years. They don't try to sell you anything you don't absolutely need. They are not afraid to weld in a new piece of pipe instead of selling you a new system. Gotta love these guys. Really superior welders..... read more

Very satisfied! In and out within an hour and no hassle. Reasonably priced and will go back for future work.

Everyone was nice and easy to deal with. Didn't talk down to me just because I'm female. I'm very pleased and would definitely recommend them. read more

Service does not get any better than Berkshire Muffler. Prices were great and the service was 2nd to none.