I have been a patient of Dr. Spadaro for many years both in the past and currently. He is…read moreknowledgeable, caring, kind, listens and explains. I had seen him in the past and my experience was excellent. So when I needed a pulmonologist again I went back to him. Even my Primary Care doctor said he was great when he asked me whom I had seen in the past. All the staff are very pleasant and efficient. I highly recommend Dr. Spadaro!

The receptionist is so selfish and rude, why would you bother making an appointment with her…read moresnapping back at every question? There is no sense of customer service or coordination of care and definitely not a hint of any desire to help. The burden is on you to do everything (e.g., check insurance coverage with referrals, fax medical records, update their office listings in insurer's directories), so I wouldn't trust physicians who don't check for quality in the staff they hire to do nothing to attract and retain patients except make their lives miserable simply because they can get away with it. I'll take family's health and business elsewhere. Someone who treats patients this poorly can't possibly reflect well for the physicians caring about someone's health if they let this pass for customer care. I don't even want to imagine the potential nightmare of dealing with staff who have no sensitivity for dealing with seniors and their complications.

Great Dr. but popular so be prepared for a wait. Dr. Muratori has a great personality and treats…read morehis patients with respect. He always says his goal

Very caring. Listens to you. Not in a rush. Answers your questions. But, a long wait to see the…read moredoctor .

Great MD. always reminds you of what you need as you get older…read morehe is on top of your overall health

Charged my health insurance $495 to renew a prescription i've been taking for 10 years. Dr. Gross…read morerefuses to give more than a month supply to keep you coming back for money. When I didn't pick up my prescription in time, they refused to resend it, to get another sweet sweet visit they can bill to my insurance. I asked them to confirm how much it would cost before my next appointment (it was always different) and they could not give me an answer. It's a shame because Doctor Gross is genuinely a competent doctor, just has poor policies.

Making an appointment was easy peasey. Wait time was minimal when arriving at the office…read more I saw Dr. D Franko, out of the Medford office. It is a convenient location right off the LIE. The office was clean and staff extremely kind and helpful with any questions I had. Dr. Franko was swift and pleasant. I feel confident with continuing my care with him and the efficient staff at this location.

This office has zero respect for their patient's time. Over an hour wait time After Time. They…read moreconsistently cancel and reschedule appointments. Send you to take test after test after test. Rude staff when questioned about the completely unacceptable wait times.

Came here for the first time in July and needed a new primary care doctor. I had an appointment…read morewith GNP Christine Kadien and could not have been more lucky. From the first visit I could tell she genuinely cared about her patients and finding the appropriate individualized treatment plan. She listens to any concerns and is able to address them with sincerity and compassion. I am glad to have her as my doctor and I highly recommend her. The assistants and staff have also always been friendly during my visits.

extremely long wait times 3 times in a row. Even when no one is there also have noticed the doctor…read morepushes blood work and physicals every time. if you have an hour extra to tack on before you talk to anyone that his is the place for you

Just a great MD, and a very fine man. He has been very helpful with my medical issue. I would…read morehighly recommend him, to anyone who needs a good MD.

I made an appointment for 1:45pm, so that I could get in and out on my lunch break. It's bad…read moreenough that the only late hours they have is with the PA (who is wonderful, by the way, but she can't do it all). I get called into a room at 2pm, and proceed to wait another 30 minutes without the doctor ever coming in. I walked out, and told the receptionist (?) that I simply couldn't wait anymore, and wondered why someone couldn't have the courtesy to call me if they know he's running so late? You know, a little consideration. Of course, she had an attitude in her reply. Her excuse was that they didn't know he was running that late until I came in. Right. The guy before me who had a 1:30 appointment didn't get called in until 1:50 and who knows how long he waited after that. Time to find a new doctor, perhaps one whose staff has some respect for patients' time. And the best part was that she asked if I wanted to reschedule. You have to be joking me, lady. Awful.

Because I didnt want to see Dr Krugler in my visit to his office, they made me wait one hour and a…read morehalf after putting me in one room, with excuses that the other doctor was busy. Yet i saw him passing by the room with a smile when looking at me as he passed back an forth. A nasty assistant came twice to me giving me the dirtiest look i ever received in a doctor's office, telling me I have to wait. And I waited for an hour and a half until I could not wait any longer and left the office unattended. Dr Kugler, the other doctor, (sorry I forgot his name) and his assistance and staff were revengeful with me and the most nastier group I ever met.

Dr. Kugler is hands-down the **best** -in all caps- doctor I have ever seen, across all specialties…read more(and that is a lot of doctors). I am still so upset that my insurance switched to Cigna, and he doesn't accept it. I'm seeing a far inferior Endo now, which has made me appreciate Dr. Kugler all the more. If you are lucky enough to be a patient of Dr. Kugler's, do yourself a favor and go to him! His expertise and bedside manner are second to none. Kind, patient, understanding, helpful and knows his stuff. 10/5 stars!!!!

- made two appointment back-to-back for myself and my then 16 year old daughter for annual physical…read more- at the "physical" we endured a bunch of unnecessary tests like EKG (what 16 year-old needs an ekg? - saw the doc together for a total of maybe 5 minutes - was prescribed medications we did not need - didn't get the incentive my emplyer gives for annual physicals because the practice didn't bill it as a physcial - had a charge in my EOB called "ENCEPHLGRM" which they told me was an EKG (I'm an RN I know that's not the code for an EKG) which of course my nsurance did not pay for bc it was not necessary - not was it performed bc I didn't have one ended up with a $400 bill PER PERSON for a physical that should be covered under my insurance!!

Really the most fantastic doctor, staff and facility I've ever been to!!…read moreI needed a physical for a job and called around to multiple places only to be informed since I would be a new patient either 1. A new patient date would be about a month away 2. I couldn't get a physical the same day 3. They wouldn't accept my insurance 4. Every other place couldn't be bothered with me because I was new It was all so frustrating until I finally found this place!! I called on a Monday afternoon and got an appointment for Tuesday at 9am! I was able to get in, fill out all the new patient paperwork and get my entire physical done within an hour. Every single staff member that I encountered was so sweet and friendly. The doctor was thorough and kind. The waiting room, testing room and examination room were fantastically clean and decorated nicely. I am SO beyond happy I found this place and would recommend them to everyone and anyone!!