Only came here to pick up a car that I had won at an auction. Staff here could have been friendlier…read morebut I understand the towing / recovery hard life style.

So this is my pain with this place... went here to buy a piece for my car it was $90 dollars take…read morethe piece to the Mecanico and the piece was wrong... They told me come back the next day . Next day go and get the piece and again the piece was wrong... ask for my money back and didn't realized the guy charge my debit card 2 time instead of give me my credit. Call another place the right piece only cost me $35 dollars and they check and make sure I have the right one and give my piece in 10 minutes... never again corona I don't want to step this place never again! But now I have to wait to Monday and get my refunds back 2 times.

Outstanding! Very happy with the price they offered me for my 2003 Toyota highlander. The…read moregentleman that picked up my car was helpful and very polite. I highly recommend them!

The good at times is, depending who's the employee that's attending you especially if you get the,"…read moreknow what he/she is talking about, have the patience and the ability to interact with people without having to forget that even though you're not wrong, customers are always right Not just trying to make a quick sales but taking the time to hear the customer ect..... That's my point of the good and bad of your company/ business.

A new player in this market who sells a wide variety of auto parts, supplies and tools. The…read moreO'Reilly staff that I have dealt with are above average in the areas of product knowledge, courtesy and follow-up. Do to a shrinking marketplace and online competition, many auto parts stores have started to play the shell game with prices. You might save a lot of money if you can wait a few days by ordering parts on Amazon or RockAuto. They carry both low grade and top of the line parts, so don't be afraid to ask about your options so you can choose what is best for your situation. It's wise to shop around local competitors like NAPA, Auto Plus, Autozone, Advanced Auto, West Springfield Auto Parts and others.

I would not patronize this store. They do not care about helping out customers with vehicle…read moreproblems. My vehicle had a transmission problem so I drove it there on a Monday afternoon to purchase some transmission fluid and unfortunately the linkage to my transmission broke while parking in their lot. I could not drive it at all. I called my mechanic who shopped at that location often and he said he would come by that week to tow my vehicle to his shop. I went inside the store and told them about my situation and they said it would be fine to leave my vehicle where it was until my mechanic came to get it. On Wednesday morning the manager from the store called their towing company and had my truck towed away. When I called to ask why they towed my vehicle after telling me it was ok to leave it till my mechanic came, the manager Scott lied to me and said that they did not call to have me towed. When I went to pay the $350 to get my vehicle out of the tow yard they showed me the form their towing company uses for "trespass tows" and it had Scott's name and the Wednesday manager's names listed as the people who called to have my vehicle towed. These are nasty dishonest people. I would not trust them. I recommend that you take your business elsewhere.

While at the car wash, I watched my wiper blade slowly move toward the roof of my car and…read moredisappear. Clearly, I needed a replacement. I don't usually go to NAPA Auto Parts but someone recommended I go there. Brandon, at NAPA in Elmwood, was SO kind, helpful, professional and caring, I felt I needed to say something here to recommend him specifically, and NAPA in general. THANKS, Brandon!

In the past few weeks I've been here on three occasions and the crew working has been great…read moreeverytime. They have by far the most knowlegable staff in the area about parts and general auto knowledge and hands down the best customer service.

Best place I have ever parked for an event at Xfinity Center! The guys are awesome and really care…read moreabout your experience! Definitely parking there again and every time I go to Xfinity!!

From the owner: You Name It - We Could Have It!…read more You Name It - We Could Have It!

Stopped in on this Saturday to get a cabin filter for the happy Honda Accord…read more Easy parking on the side of the building, I walked in and was greeted warmly by two of the staff and duty this day The gentleman at the counter took the information on my happy Honda and gladly went and retrieved the cabin filter from the shelves Priced reasonably, and the part worked as presented

I went to buy a replacement light bulb for my car. The bulb I need wasn't out front, but had a tag…read morestarting it was in stock and in the back room. I waited in line then one employee I saw said they had the bulb in stock, but were short staffed and it would take to long to get. So they had what I needed, but weren't willing to sell to me. I went to this store because I feel bad buying things online. But this store isn't helpful, not sure if the prices are competitive, and in this case weren't even willing to sell to me. Why is this store still in business?