I can't recommend them enough and am so grateful! I had a nightmare of a breakdown in bad weather…read moreon a curve on route 84 just past Manchester. Alternator went and I had no lights at all so i was INVISIBLE to the high speed traffic flying around that turn and it was so incredibly dangerous. I have triple a but they kept bumping me down the list even though they are supposed to prioritize breakdowns that happen in an unsafe place. The state police came to put their lights on to protect me from being hit by but triple a kept extending the estimated arrival and it finally went to another 4 hours so they called Charlie's for me. The driver was so kind and so patient and so fast! He even stayed with me until my ride showed up because i would have had to sit alone in the dark and cold where my car had to be dropped for another hour and a half until family could get there. Thanks Steve!! You are THE BEST!!

UNPROFESSIONAL! DISGUSTING! UNETHICAL BUSINESS PRACTICES! On the evening of 3/15/25, my mother's…read morevehicle was towed by Charlie's Towing. She had come to visit me at my apartment in Manchester. She is disabled and has a visible Handicap tag however there were no handicap spaces left available therefore she parked at the next closest parking space (which was a residential spot unfortunately). Between the hours of 9pm-12am Charlie took the vehicle. Come next morning we go over to Charlie's and explain the situation (disabled elderly woman with handicap tag, mistakenly parked in residential as visitors parking was too far from building entrance). Charlie acted empathetic towards the circumstances and eagerly directed us to contact the complex's management as they would be able to "cut a check" as a courtesy, "they do this all the time". In the meantime he charged us $200 to retrieve the car. We paid and contacted property management the next business day. Property management was surprised to hear Charlie's Towing throwing responsibility of refunds onto them, they do not issue any compensation and it is in fact entirely up to Charlie if he wants to be understanding and reasonable! With this new information, I give Charlie a call to say "hey, you misled us, management in fact does not "cut checks", his response was well, sorry, no refunds for you! No accountability, no responsibly, told us what he thought we wanted to hear that Sunday just to get our $200 and get us out the door! SHADY BUSINESS!! It would have been perfectly fine had he said during picking the fee was what it was we would have accepted and understood however he had to lie, deceive us and mislead us. LIAR!! SHAME ON YOU CHARLIE! DO NOT DO BUSINESS WITH THIS SCUM OF A MAN, TAKE YOUR BUSINESS ELSEWHERE!

I read very good reviews about Jay's so I went to have my emissions testing. The reviews are real…read more They are so nice and so fast. Others who were waiting had good things to say about their repair services as well.

My experience with this establishment was for vehicle emissions test. So, my comments are targeted…read moreto that work only. I thought they were very professional. No appointment was required. Drove in and was taken immediately (No Hassle). Quick service. Took my $20.00 and drove away. Very pleased with my experience.

Today being May 28th of 2026 I brought my 2006 Dodge Dakota pickup truck into the garage I dealt…read morewith Tom the owner at the counter he was very professional had a great knowledge of the automotive industry even had a great sidekick his dog they brought my truck in they gave it a once over they confirmed what I already knew and the suspicions wrong with the vehicle they didn't try to con me into any any side job or any work that wasn't needed I appreciate their honesty their loyalty and they have a future customer in me and I can say honestly I'm one hard person to satisfy and the performance the professionalism that they displayed has got me giving them five stars excellent service

Tom is super nice and helpful. They are proactive and fairly priced. They are now our goto for all…read morefour of our cars!

I finally got my car back! I went to pick it up today. It's been at the shop, at Friendly Auto Body…read more& Towing for the past 10 days. It had a damaged right bumper and light. I couldn't even remember where the damage was, they did such great work on it. I couldn't find one bit of evidence of tell-tale signs of any repair work or damage. My car looks as good as new! They even washed, spot cleaned it, and vacuumed. My windows have never looked cleaner. I certainly drove away happy! Thanks to the friendly and skilled guys at Friendly Auto Body & Towing for getting my ride to look flawless!

Great business. This was my very first car accident and Friendly Auto Body & Towing helped me…read morethrough the whole process. Joe had my car in and out in 3 weeks which is amazing. When I came to pick up my car all the damages was taken care of and it was fully detailed. The car look amazing and better than ever. Great communication, treats you like family and makes sure you are guided and taken care of. I choose this company over a Honda Dealership to fix my car because of the amount of trust and honesty given. Thanks Joe and Friendly team! Before and after bellow:

We were driving from Virginia to Maine and our 2003 Toyota Avalon would not start the next morning…read moreafter staying at a hotel. Bob arrived in 15 min, really nice guy. On the way to dropping us off at the nearest Toyota dealer I was explaining how the car was acting and he said, "wait, I just saved you $500" he jumped out, popped the hood and cleaned our battery connectors. Car started right up. This was our 25th wedding anniversary road trip and Bob saved it!!!

I can't speak to to reviews on towing but I can say their auto body work is top notch. I've need…read moreauto body work a couple times over the years. The finished job alway looks like new. I highly recommend them for auto body work.

So yesterday I'm sitting in my disabled vehicle awaiting a tow from @AAA (worst company EVER btw…read morefor roadside assistance) from 5:30pm until about 8pm, when after checking my status I was told my second call in (They sent the wrong tow truck the first time, again) was still unassigned, and there is no updates, oh and btw I potentially could be waiting until the next morning so I decided to check around for a local provider as I was paying for the tow anyways. I contacted A&M Towing in East Hartford CT. I spoke with Luis an extremely amicable and professional gentleman who quoted me a hookup and mileage rate way cheaper than @AAA and listened to me while I vented regarding my situation, within moments he had me laughing, sent the link for payment, and told me to call my Lyft and go home he'd take care of everything. Within 30 minutes another wonderful gentleman arrived at my home with my truck. As he suggested I paid for the tow while being driven home. I was so impressed with his empathy and professionalism a stellar company and gentlemen who literally helped a tired lady get home after a long days work and ordeal with @AAA (review coming soon) I totally recommend this company for your towing needs. The level of customer service, professionalism and empathy just doesn't exist anymore. Do yourself a favor and give Luis a call at A&M Towing. Thank you Luis, you made my night.

yup, a 4 star review for a truck leasing company…read more i moved, again, for the last time while i am vertical! and again, like a trooper, i did it myself, well, minus a truck, which they provided. its a budget leasing space. i think they do other towing and repo and god knows what, i only needed a truck. look around yelpers, i think their prices were the best, plus, you can get promocodes online to save even more. i had to change my reservations oooo about 6 times, thanks unreliable buyer, anyway, they were able to move it around, take this out, move that, etc. of course, when i show up and had reserved a 16 footer with a ramp, they tried to give me a liftgate, i went in panic mode, they fixed it up and i left with my ramped truck. (fyi, right there i could have gone crisis or retold the seinfield anecdote about making the reservation, but not keeping it, check it out, true) so long short, good service, very affordable, well when i double check the credit card statement we will find out, and i would recommend them, not for myself, to hell with that, ill be dead before i move again.

Horrible customer service, awful customer service people. I has a horrible experience which…read moreincluded a woman who REFUSED to believe that the Target I was at did not sell car oil. Today, while trying to find the terms and conditions that say I can't cancel my membership, I was yelled at, given a wrong phone number, and hung up on when I asked for the woman who had raised her voice at me name. To be fair, I am getting the amount of my membership back from another fund, but AAA utterly failed to help me when I had a car problem and following up has been very difficult. I do no believe that they can legally refuse to cancel my membership if I'm not even asking for a refund. The contract is most likely an unenforceable adhesion contract. Edited to say: I have talked to multiple people at AAA, only the 2 people who health with my ling complaint were helpful. If AAA actually cared about customer satisfaction is wouldn't take so long and so many endless prompts to get to someone and the department wouldn't be so separated, nor would the terms and conditions be sad hard to find. AAA is a behemoth company that only cared about $. So, I'm not going to email another person to get the same response. If they really fated they could contact me through Yelp.

I came in for a REAL ID, the woman assisting me gave me the wrong information, so much of my time…read moreand money was wasted. that big round face lady in the front with her big fat azz, she looked so happy to tell me my documents were insufficient. she kept talking to me like I was slow or something. moon face azz bxtch