We needed an oil change and scheduled an appointment with River Road Automotive. Making an…read moreappointment was easy, it was a quick phone call. We were able to drop off our car the night before or we had an option to drop it off first thing in the morning (8); with our busy schedule, it was easier to drop it off the night before. There was a drop box to put your key in. The next day around lunch, we got a phone call regarding the status of the car and what other fixes it needed. Aside from the oil change, we needed some filters changed and tire alignments. The prices were good and the people we dealt with were friendly and they seemed honest and reliable. Overall, a great experience and would continue to use them!

I've been a customer of River Road Automotive for 30 years. Gerry, the owner, has always been…read morehonest and forthright. He's an excellent mechanic, charges very reasonable rates, and above all was always honest. When something wasn't worth repairing, he would say so even though it meant money out of his pocket. Up until a few months ago I would have given 5 stars and a glowing review. But Gerry retired this summer and sold the business to a young guy named Alex. I saw no reason not to give Alex a chance, so I scheduled a brake job and oil change with him. I dropped my car off the night before and dropped the key in the mail slot, as usual. My car sat there the next day without moving. I called but got only an answering machine, so I stopped by at 4pm. The place was closed and locked. So I left the car thinking they got busy and he would do it tomorrow. The next day, same story. The car just sat there and when I stopped in, nobody was there. WTH?! So I got my spare key and took my car back. I asked at the business next door what was going on and found out the new owner got COVID and closed for a week. Was he sick in the hospital? No, just COVID positive. He feels fine. There were multiple other customers all in the same boat. Our keys locked up inside the building with nobody to give them back. At least one person even had their car locked up inside. Well, a full week went by and finally I got a phone call from them. No, not from Alex the owner, but from the family friend helping him with the business. He was calling to apologize. No, sorry, you don't get to apologize your way out of this one. Especially when the owner is too much of a coward to do the apologizing himself. He could have called people to cancel their appointments, or even simply put a note on the door so people wouldn't drop their keys in the mail slot. But he did absolutely nothing. He just screwed over multiple customers without a single care. I will never set foot in that building again and I recommend you don't either.

Would not even give me a ballpark estimate for a brake replacement job over the phone. No other…read moreautomotive business behaves like this place.

Very upfront and honest, gave me the not-so-good news and let me decide how to proceed without…read morepressure. Joe was able to get my car in shop in two days which is good given the demand for good mechanics these days.

Needed some serious repair for my 2010 Saab 9-3. So very happy I found these guys. Great work,…read moreparts in stock, reasonable price. I will be back.

The owner Eric is a great dude. Does awesome solid work and has honest prices. I would recommend…read morethis place to anyone in the area that needs auto repairs. I got my running boards installed on my truck here. Eric did a great job.

The folks here are great to work with. Easy to talk to, actually human and understand you. High…read morequality work, and affordable pricing. This is the only place I am taking my truck. I am looking for 200,000 miles plus and I know Fellage will help me get there.

i needed a pre purchase inspection and used them. Guys name was Ken. Loved the whole experience…read more He was easy to talk to, very responsive to getting my vehicle in quickly and was reasonably priced. i would recommend and use again!

DO NOT GO HERE IF YOU VALUE YOUR CAR! Your car will get hit while in their care and they…read moreconveniently have "no cameras" and will tell you that you are lying, and like to say it's your fault, but yet they can't show the evidence of my car entering their lot with no dent, while I can show them my car in my driveway with no dent. This used to be my go to, but I can't confidently recommend him anymore. His behavior has been highly suspicious and evident he does value his loyal customers. Shame on you, Ron! Unfortunately you have already lost out on future work. Enjoy the 1500 dollars we just gave you guys. My family and friends have been warned and will be going elsewhere. Also, work on your professional behavior, yikes.

We were looking for a place to begin a new relationship to repair and maintain our vehicles. Our…read moreHonda needed rear brake service. It was done for $742.00 which seemed high for pads and rotors etc. A few days later brake warning lights came on. I found that the brake fluid was low. I checked with Ron's and was told what the correct fluid I could use to fill it. A week or two later it was low again. I called Ron's and was told " it sounds like a leak". Duh. Made an appointment but pedal went to the floor a day before the appointment. Got towed after 1 1/2 by our tow service. Problem was a very simple mistake done at time of brake job. Simple tightening. All fixed. Sorry. Our problem, time and tow. See ya Ron's

We moved from Florida and needed to register our vehicles. Per Connecticut laws, we needed to get…read morean emissions testing before the vehicles could be registered. We called and booked an appointment. On the day of the testing, we parked our cars, checked in with customer service, and gave them our keys. We didn't know where to park, so we parked on the outside perimeter of the parking lot and that seemed to not be an issue. For both cars, it took about 30 minutes. We waited in the waiting room; once they were done, they called our name and we checked out. The place was busy but efficient, waiting room was packed but we were able to snag a chair. Overall, the service was quick and I would definitely use them again.

I would not recommend getting your car serviced at this Midas location. My auto was in their garage…read more overnight and after getting my brakes serviced a few weeks later I realized that a radar detector and camera went missing from the storage compartment of my car. I suspected it was stolen from my car from one of their employees while in their garage and custody. I. Spoke with manager and he indicted that they do not have video cameras in their garage bays. However, he promised to look into it and call me back, guess what, he never got back to me. At a minimum please put up a sign instructing customers to not leave valuables when they service your Auto.

Like to patronize local small businesses and this place is an excellent example. My oil change was…read morequick , friendly and reasonably priced.

I came in to Zeller Tire in Canton today with a weird noise in one tire/wheel on my VW golf. Edward…read moreand other staff immediately saw me with no appointment, took the car on two test drives, and conscientiously showed me thnon-urgent issues with my brakes. They explained what needed to be fixed and we agreed I would take it home (I live out of state) to repair. They charged me nothing. They were honest and respectful, traits that are particularly important to me as a woman going to the mechanic alone.

I have been taking my 2019 Mercedes GLC there for my annual service for the past 4 years, and I…read morehave no complaints. I find them to be very honest and trustworthy, and as a woman, I never felt like I am being ripped off. The Mercedes dealership will never see me again.

Finally found a great mechanic. Sadly my car was beyond repair (Mini Cooper), but they were honest…read moreand helpful. Told me the error codes, explained the process of elimination for how they figured out what was wrong. I will be coming back here 10/10 Follow up m; I did come back and the owner Jeff helped fix my dodge tailgate. So helpful and reliable.

I've been to a lot of different places for oil changes over the years…read more Some have had bigger and nicer waiting areas. Not here. Some have had a coffee station. Nope. Some have had vending machines. Nope Some have had TV sets to entertain you. Nope Some places can schedule your oil change with an appointment (not here). Now maybe you perceive all of those facts as a negative, and if you do you will probably be surprised by exactly how much I loved my experience here today. Where do I start? How about with John - the ultra-friendly and polite owner who will treat you respectfully and must have a PhD in Customer Service. This guy was amazing. How about the music system -I heard one great Beatle song after another while I waited for my oil change. But best of all, how about Olive, the House Labradoodle who will hang out with you in the waiting area and will melt your heart away. She would make one helluva stupendous therapy dog, For all of these reasons (and the very fair price) I will look you straight in the eye and tell you this was one of the best and most enjoyable oil changes I have ever experienced.

Although service was quick and efficient, the price for an oil change was $20 more expensive than…read morethe price on their website. Also, a courtesy vacuuming (also on website) is no longer offered.