I buy all my John Deere items here and just picked up a chainsaw! Great service department that is…read moreso helpful.

Sales might be good but parts is a joke. You can't trust that what they tell you on the phone…read more regarding your part order will be true once you go to pick the parts up. I've wasted enough time and gas going there and discovering my part really isn't in. I will be driving to their competitor's in Fairfield from now on.

Best in the Business Baby! Come on down and visit, Bernie…read morewill fix ya up! Bernie is always busy but he does a great job with getting all of his customers needs taken care of in a timely fashion!

Dave has done all my tune ups and repairs for several years now. He's awesome…read more When nothing could be done for a machine that someone had added the wrong gas/oil mix, he steered me in the right direction for getting a new one without wasting money on the old one. Always fairly priced, reasonable time-frame for repairs, and professional interaction. The additional option of getting my mower and snowblower picked up has been gold!

You want to avoid this establishment if possible. Dave seems like a talented mechanic, but he is…read morenot transparent in his billing practices with customers. When asked to evaluate a lawn mower and provide an estimate for the repair, he did the work first and then charged a price that was very high for the repair. When asked to have the machine ready another charge was added to prepare the machine. In addition a storage charge was added without advanced disclosure. If you want to have work done here, make sure to get very clear information on all the charges that you will receive.

My brother has used these folks a few times and has been happy with their service. Unfortunately,…read morethis year my brother has been diagnosed with Alzheimer's and is having difficulty managing his affairs alone. His snow blower quit during the last storm, and TK made an appt to go and pick it up at his home. He completely forgot about it and was not there at the agreed upon time. When they called him to reschedule, and to explain he would be billed for the missed pickup, my brother was very unpleasant and hung up on them. Later, when I was paying his bills, I contacted TK to ask about the fee (I didn't know any of the above occurrence). I spoke with Steve who was very understanding and very kind. He understood the difficulty we are having, and the "awkward" stage between independence and losing freedom to manage things himself with dementia and he credited the fee back to us. I cant speak to their work - but I can speak to their humanity. I will speak highly of Steve's integrity and service to anyone who needs small engine repair!!

I purchased a Husqvarna chain saw there along with a bunch of accessories and pre-mix gas. I…read morethought I would buy local and help them out. I paid full retail, no doubt. Well, the saw leaked bar oil all over the place. I put up with it for a while but then took it in for them to look at. One guy said it was missing some part in the oil tank and caused it to leak. So, since I never took it apart, it was missing the part since new. I left it there for nearly two months then the part finally came in. They had the balls to charge me $65 to put the part in. They are totally clueless. Acted like he never saw me before. Definitely never going there again.

My go-to place to keep mowers running. Everything from transmission replacement to showing me how a…read morequarter-inch circle of dirt on the fuel pump vent can stop my mower. Great people and very fair prices. A tremendous asset to our town.

From the owner: Dependable Small Engine Repair Services. Customer satisfaction is our #1 goal…read more30 Plus Years Mechanical experience. Fully Licensed and Insured Fair and Honest Rates. (EETC) certified

We bought our Kubota here and had an excellent experience from start to finish. Shawn (sales) and…read moreBruce (delivery) both couldn't be nicer. Bruce spent extra time with us when he dropped off our tractor to go over all of its functions and important safety information. Also, we love that they offer a free oil change after the first 50 hours of use.

I wrote a 2 page review over two years ago on their facebook page. Immediately after they disabled…read morethe review page and erased my review. A very long story, made very short. They brought my kubota L48 in two extra times, from mistakes they made from the original time I brought it in from a small hydraulic leak, a few grease fittings not working and repacking a cylinder on the backhoe attachment. They broke parts of the machine in the process and tried to hide the fact. Each time they delivered machine back to me it was up to 12 quarts low on hydraulic fluid and a host of other issues that they had to refabricate to fix without telling me things were broken. Do not take anything here to get serviced, they are incompetent liars

I've been a Chad Little customer for about 8 years. I've purchased a Honda 5000SX and a Honda…read morelawnmower from them. They've very good at selling their products but based on my recent experience they do not follow up with good customer service. During a power loss, my generator would not start. I called and talked with two different employees. Rather than provide assistance, they argued with me stating the problem was poor gas which wasn't true and told me to drain it. I'm 78, not qualified to repair generators and unable to transport it to them. After a long unproductive conversation, he finally agreed to put me on a "call list." I knew nothing would result and 3 weeks later nothing has. I found a repair man who fixed the problem - low battery and clogged carburetor, neither of which I could fix. I won't return to Chad Little for anything.

This is not a complaint about the service that I received on my 4310 JD with a #48 backhoe…read more Although, it did take a month to change the bushings on the backhoe. At least they got it done. I understand they're hurting for help and parts are coming via the Moon or Mars. While it lay idle for 30 days apparently, Chad Little employees decided that my steel pin that holds the backhoe in transit was in better shape then the one that they had. I ended up with a bent piece of crap pin that had been abused. I can't even place it in its hole. Mine was in good condition and never bent with very little use. I also, had (8) castle nuts with U-bolts in my storage box on the fender. The (8) castle nuts are amongst the missing. Guess the jerks didn't need the u-bolts. My only other complaint or question would be what else is missing from my tractor. This is just an FYI. Pilferage is happening at Chad Little.