I was absolutely floored by Downtown Deli. It isn't just the seating, the decor, the lighting, or…read morethe layout and Etsy fonts throughout the restaurant - it is the feeling I felt the moment I walked in.
The manager was more than just nice - she was warm, friendly, patient, and kind. She was BUSY. Phone calls, long line, deliveries, and she handled them with ease and without a drop of sweat. She was kind to every person she spoke to, including her staff, and I love that leadership.
The women who brought out our food and snagged our dishes were also kind, funny, and they just knew how to best make that restaurant sing. People smiled at them because they've come here 100 times, and each time they were treated with kindness and familiarity.
The FOOD. The value for dollar is HIGH here. $10.99 for a monster meatball sub with delicious meatballs and plenty of tomato sauce and cheese just melting all over this delicious sandwich. Every cheesy melty bite was amazing, per my kiddo, and when he couldn't finish it, my husband happily finished the sandwich down to the last bite.
We got the Philly sandwich on a great gluten free bun and the Power Bowl with shrimp. Both were WONDERFUL! The Philly y'all. ALL DAY. The peppers, the deliciously seasoned beef, the great bun, all fabulous! The Power Bowl was filling, fresh, and I loved all the plump shrimp! I also appreciated that they put the dressing on the side!
Cappy's Allergen Friendly Bakery sells their cookies here, and do NOT sleep on the Iced Oatmeal cookie. Some may hesitate because it is soy, dairy, nut, and gluten free, but that may have been one of the best cookies I've eaten ever. Perfectly balanced and chewy, not overiced, and the cinnamon in there was perfect. I savored that cookie for as long as possible.
Cap all this off with some unsweet mint tea, and perfection!
We will absolutely come here again - I am so impressed by the people and the food, and I cannot wait to see their continued success!