Renters BEWARE!!!! I would not recommend renting the Aspen cabin from Jeff with Crystal Adventures!…read moreWe had a horrible experience at this cabin. Upon arrival, we discovered a lady bug/beetle infestation. The dishes in the kitchen cabinets were dirty and also had beetles on them. The kitchen is also not a full kitchen as advertised. of the two bedrooms, one of them does not have heat, and the other one has a hidden baseboard heater which you are not made aware of. This resulted in us sleeping without heat before the first night. The bathrooms are absolutely filthy. Only 2 of us (out of 6 people) showered the entire weekend as the showers were very unclean. We had dog hair in the sheets of our bed. We realize mistakes can happen with cleaners so tried to work with the property owner, Jeff in hopes of working something out and issuing a partial refund for everything we encountered last weekend. He was very unprofessional and left us no choice but to contact AirBNB for help. After seeing our photos and videos, they agreed that we deserved a partial refund. I just wanted to help inform others to avoid renting from Crystal Adventures at all costs! It was a very unfortunate situation for our family.

The staff at Crystal Adventures were very friendly and helpful. They helped us get our canoes and…read morekayaks into the river and explained what to expect (portages/timing etc.). The river was just beautiful and less busy than others in the area. In hindsight I wish we had each gotten our own kayaks instead of doubling up in canoes as the river is tricky to navigate in the larger sized vessel at times. I'll definitely come back to Crystal Adventures.

My family rented 2 side by sides and a house from Dan this summer. It was lots of fun! Dan…read moreprovided us with maps of the trails and suggested things to do and see, even where to eat near Houghton Lake! Sometimes the best way to know how good an outfit is is seen when things go wrong. A storm caused a power outage at the house we rented when we returned dirty and muddy with the side by sides. Dan and his wife invited us to their own home to shower and clean up until the power was restored! How many folks take care of their customers like that?!! Highly recommended. Great times and memories!

Happy Trails Rentals Gets an a+++++++++++++ Recently my family and I vacationed in the Cadillac MI…read morewith intentions of renting a side by side vehicle and doing some trail riding. I found once there that all of the places that claimed to rent out these machines on their web sites have discontinued. After spending the first day of our vacation searching, I was delighted to find Happy Trails Rental. Happy Trails has excellent service at very reasonable prices. This is especially surprising because they seem to be the only place that actually rents out side by sides within 100 miles of Cadillac MI. We had never went trail riding before, but Dan told us everything we needed to know, and we headed out for a day of fun in the Yamaha Viking with complete confidence. Dan also owns the Trails End Pub which has excellent food, and is on the same property. I found that is often an easier place to reach him. 10141 N Finley Lake Ave, Harrison, MI 48625 Phone: (989) 539-9644 Thank You for a great experience Happy Trails! We will never forget it.

The sunset cruise was incredible! Larry led us on such a fun and perfect night. Rachael was awesome…read moretaking pictures and helping along the way. Would highly recommend to anyone who hasn't done the dunes before, and is looking for a guided option before driving the dunes on your own!

We had a wonderful time on the guided sunset tour. We took our 2 kids (age 10 and 8) who had the…read moretime of their lives on the buggy. We appreciated the clear communication from our lead and the stops along the way for pictures and beautiful sights. Definitely recommend.

Today we went to Silver Lake Dunes and rented the RZR from Wild Bill's. It was so awesome! All…read morethe guys were extremely nice and helpful - especially my guy Mike who helped me TWICE - once when I couldn't start the damn thing and when I got stuck at the top of the biggest hill. It was a beautiful day, not busy at all, and super fun! Thanks Wild Bill! And wear the goggles!!!

We just did this adventure yesterday And it was the most fun vacation excursion I've ever done. Way…read moremore fun than snorkeling or scuba diving. Way more fun than skiing or hiking through fountains. This was awesome! I have to say as the driver, this was pushing all of my man buttons and a few times had my wife holding her breath! I can't wait to be able to do it again. Great service, great tour guide... And one wild ride!

Tj was the best guide and we had so much fun!! i recommend it, they are so sweet and the trails…read morewere so awesome! we love u Tj! thanks for so much fun

Our booking and UTV experience with Memories was excellent from start to finish…read more Because there was rain forecast the day we wanted to book, we were able to book a same day rental for my family of four. We arrived at 3pm after filling out the online waivers, and got equipped with helmets, goggles, and an awesome vehicle with "No Doors" for the kiddos excitement. The GPS made our self-guided experience fun and easy, and the trails were a blast! As a first timer, I found driving the vehicle easy, even on the bumpiest of terrain. Just make sure you turn around at the halfway point of your rental so you have time to make it back! We pulled in a little late because we thought the GPS route was a loop. It is NOT. :) The girls in the shop are awesome, they offered the boys a chance to meet their new puppies, too.

We had a great experience at SunBuggy at Silver Lake -- so much that we rented from them twice in…read moreone week! The employees are friendly and helpful, and made sure we had a safe, fun time. Even for novice dune drivers like ourselves, we felt completely prepared to have fun on the dunes in their UTVs, and we did! The UTV we rented wasn't powerful enough to tackle the large Test Hill, but we did all the other hills in the area and had a blast. We ran across another person who rented from them who had gotten themselves stuck in the sand, and SunBuggy had a fast response, getting them out within just a few minutes.

The Wolverines do not have 5 point seatbelts... the dunes can be a rough ride, need harness…read moreprotection not just standard seatbelts. Sustained a vertical acceleration/deceleration injury requiring ER visit.

Had an amazing time off-roading!! Thank you so much! Chanelle (sorry if misspelled) thanks for all…read moreyour help!

From the owner: We offer a wide range of high quality machinery for the fabulous Silver Lake Sand Dunes. Lead by…read moreour excellent staff and a great location next to the dunes we make it quick and easy to enter and exit. With an excellent introduction course based around safety we ensure a fun and exhilarating experience on the Silver Lake Sand Dunes.

Do not rent from this company. If there are any issues they will not make it right…read more  Full story: This was my third year renting from Back RoadRentals. The first two years we rented the same RV, which did not have issues,and drop off and pickup went fine. This year they rented us a different vehicle. Within a half hour of delivery water was leaking all over the floor. We had to delay our workday for them to come back figure out the issue, go out and get a part and come back and fix it. On day 3, the bathtub filled with smelly, gross water. We called and they said the greywater tank had filled up - which seemed crazy to us because the only water we had used was for the four of us to brush our teeth. None of us had showered, etc. Still, we paid for the campsite manager to come and pump the greywater out ($80!). The sensor also showed the freshwater tank was empty so we paid another $80 for the campsite to bring the truck to fill it up - but when they hooked up they said the tank was practically full. So, we wasted that $80 and it proved that we had barely used any water. Also, the sensor was broken, which we had not been told. We honestly weren't going to bring any of it up, but then Jim texted that he was going to charge us a cleaning fee. We had asked about cleaning and he said "nice but not necessary." Still, we made sure all the dirty linens were in one place, all the trash was bagged and ready to be takenout, etc. We are all adults and had barely been in the RV (12+ hour work days) so it really wasn't messy. Getting charged a cleaning fee on top of already having to lose time because they didn't check that they were delivering a working RV and having to pay $160 because they hadn't emptied out the grey water and had broken sensors, really felt like adding insult to injury, so we let Jim know everything that had happened and ask him to make it right. He absolutely refused, poo-pooed our issues, claimed no responsibility for anything and charged us the cleaning fee. The character of a company is shown when things go wrong.Things went wrong and instead of making it right, this company made it worse. Do not give them your business.

We rented a side-by-side for a two-hour ride and ended up being charged $272 for a broken belt,…read moreeven though the company told us it had just been replaced the day before. We were told the charge would be only for the part, but the invoice from the shop showed the belt was $219.34. When I asked about the difference, they said labor and tax were included -- but those weren't supposed to be charged to us. They shifted blame, didn't take any responsibility, and were not transparent about the charges. After seeing other reviews, it looks like this isn't a one-time thing -- they seem to have a pattern of refusing to work with customers when something goes wrong. Absolutely Terrible!