Do not rent from this company. If there are any issues they will not make it right.  Full story: This was my third year renting from Back RoadRentals. The first two years we rented the same RV, which did not have issues,and drop off and pickup went fine. This year they rented us a different vehicle. Within a half hour of delivery water was leaking all over the floor. We had to delay our workday for them to come back figure out the issue, go out and get a part and come back and fix it. On day 3, the bathtub filled with smelly, gross water. We called and they said the greywater tank had filled up - which seemed crazy to us because the only water we had used was for the four of us to brush our teeth. None of us had showered, etc. Still, we paid for the campsite manager to come and pump the greywater out ($80!). The sensor also showed the freshwater tank was empty so we paid another $80 for the campsite to bring the truck to fill it up - but when they hooked up they said the tank was practically full. So, we wasted that $80 and it proved that we had barely used any water. Also, the sensor was broken, which we had not been told. We honestly weren't going to bring any of it up, but then Jim texted that he was going to charge us a cleaning fee. We had asked about cleaning and he said "nice but not necessary." Still, we made sure all the dirty linens were in one place, all the trash was bagged and ready to be takenout, etc. We are all adults and had barely been in the RV (12+ hour work days) so it really wasn't messy. Getting charged a cleaning fee on top of already having to lose time because they didn't check that they were delivering a working RV and having to pay $160 because they hadn't emptied out the grey water and had broken sensors, really felt like adding insult to injury, so we let Jim know everything that had happened and ask him to make it right. He absolutely refused, poo-pooed our issues, claimed no responsibility for anything and charged us the cleaning fee. The character of a company is shown when things go wrong.Things went wrong and instead of making it right, this company made it worse. Do not give them your business. read more

We rented a side-by-side for a two-hour ride and ended up being charged $272 for a broken belt, even though the company told us it had just been replaced the day before. We were told the charge would be only for the part, but the invoice from the shop showed the belt was $219.34. When I asked about the difference, they said labor and tax were included -- but those weren't supposed to be charged to us. They shifted blame, didn't take any responsibility, and were not transparent about the charges. After seeing other reviews, it looks like this isn't a one-time thing -- they seem to have a pattern of refusing to work with customers when something goes wrong. Absolutely Terrible! read more

This was a great experience even though the weather did not cooperate. The price was reasonable, and again great fun! We will be back and we highly recommend this adventure! We rented the side by side for 4 hours and time went by quickly! read more

Back Road Rentals - Fun drive - ATV Rentals/Tours Near Me - Twin Lake, Michigan

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I'm a disabled Terminally ill veteran I have been looking for a source of good family fun I came across Backwoods Rentals and for over a week I correspondence dedicated with Jimmy to get all details and get arrangements setup and being sick and not knowing how weather would be HE helped me get it locked down . when we arrived we were greeted like royalty lol he was so nice very Professional young man he directed us to our location after Brief safety and paperwork ,. you see we rented Camper as well to get full experience for me and my family of three . we arrived at the site were they put up camper it was breath taking overlooking a river or small lake rustic and accommodating for sure the camper was setup water setup he went threw how to use everything including generator after we got that settled if was go time the Rzr 4 seater was there gased up and ready for our adventure Jimmy went over GPS Garmin I belive machine and trails that were safe and let us go we had the the time of our life exploring for hours I do recommend you book the 8 hours deal because their us so much to see and do in the Manistee National Forrest we drove for at least 6 hours of the time stopping taking pictures exploring brought a cooler for snacks and drinks I do however recommend bring tie downs when we talked he suggested that bit I brought bungee cords lol yup not going to make that mistake again the Animals ate well lol but all kidding aside I'm a Dying veteran that will be eternally great full to Jimmy and family of Backwoods for a memory that will never be forgotten and if I'm able I want to Repeat the adventure multiple times THANK YOU JIMMY AND FAMILY FROM THE BOTTOM OF MY HEART YOU MADE THIS VETERAN CRY WHITH ENJOYMENT !!! read more

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Great service and price. If you want to experience some of the many miles of Michigan trails, this is the place. Beats a dune ride, hands down! You won't be disappointed. read more

Back Road Rentals - Great equipment and a terrific time - ATV Rentals/Tours Near Me - Twin Lake, Michigan

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