Cancel

    Open app

    Search

    Best Buy Photos

    You might also consider

    Recommended Reviews - Best Buy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Best Buy

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Cook's Pest Control - Cook's Vehicle

    Cook's Pest Control

    1.0(2 reviews)
    1.9 mi

    The low score is for you all double charging me on March 27, when I had already paid the $199 on…read moreFebruary 27, then refusing to correct your mistake and refund me my money after being the one to admit to your mistake and saying you double charged me when you weren't supposed to. You all also didn't have the decency or professionalism to follow through with having the manager to give me a call back to rectify it as the receptionist claimed she would when I called on April 30, this isn't the first time I was told a manager would call me back to correct you alls mistake either, IF I could give you all a zero on how you've handled things with me when you mess up I certainly would.

    One star for professionalism and four stars for keeping the creepy crawlies away…read more My first year with Cooks was very good, even though the technician went to the wrong house every time he'd come out to service my home. The second year the service hasn't even been worth o e star. Technician serviced the wrong house and I received a bill! When I called to make them aware of this...the technician attempted to challenge me on his mistake!! Next comes the texts that technician was on the way, and would never show up. More calls to the office to have tech come inside...tech would show up when I wasn't available...again the wrong house. Another call requested service on the inside, and I was promised a call from district manager....its been more than 45 days and still no call or service!! Purchased a product from Home Depot that has been working...so I guess its Home Depot for the win.

    Photos
    Cook's Pest Control - Cook's Technician

    Cook's Technician

    Cook's Pest Control - Technician Servicing

    Technician Servicing

    Cook's Pest Control - Technician Servicing

    See all

    Technician Servicing

    Best Buy - Montgomery

    Best Buy - Montgomery

    2.5(39 reviews)
    5.5 mi
    $$

    You never know the caliber of the sales person who will assist you. Recently I bought a laptop…read morethere and the sales person was great! Very knowledgeable. Then I went in a week or two later and bought a printer. The sales rep didn't know jack squat, and he stank! Serious body odor!

    This is a review on Best Buy online. I went online thinking…read moreI would get the Eeros I would need for a mesh network and a bridge for another device. After spending an hour and a half going through the wickets... I was sold these three items and the annual membership as well as for Geek Squad to install and set up a better mesh network as told and sold by the online. He was trying to sell more but I wanted to make sure everything was going to be in good working order. He said you will get a call in two days or less for them to schedule a time and complete the install. Three days went by and I called... since you can't call any of the stores directly. When I called I was told that the Eeros have been back ordered and they did not know how long it would take to get them. I then asked how long have they been backord. I was this has been known for at least two months. I told them what the online sales did. No apology, no nothing I then cancelled everything. Two days later I discovered they had not cancelled the membership. I called again and finally got it cancelled. This is after wasting over five hours in total of my time due to incompetence of the online staff. There is no question I am done with Best Buy. This place has really gone downhill fast. So much for trusting anything that they have to say.

    Photos
    Best Buy - Montgomery
    Best Buy - Montgomery
    Best Buy - Montgomery

    See all

    Best Buy - computers - Updated September 2026

    Loading...
    Loading...
    Loading...