I showed up out of the blue as a new customer and they did a same day wash (not dry cleaning,…read moreregular laundry) on my giant king size comforter. It's too big to wash in my home washing machine so this place will be my go to spot. I came early and had to ask nicely of course, but they were very accommodating to me wanting it back the same day. My boyfriend told me they have "been there forever" and I can see why. My only complaint would be the parking is really challenging during peak shopping times since this place is smack dab in the middle of downtown Westport.

Our dryer broke so we needed our laundry done quickly. This place was great and reasonable. Had our…read morelaundry ready same day and listened to my concerns about the type of detergent.

Avoid getting ANYTHING hemmed here. We brought in 4 curtains to be hemmed 5 inches - they hemmed…read morethem 15 inches and then blamed it on us. Over $1.2K curtains trashed and they wouldn't even reimburse us for THEIR mistake. They also made a hem mistake on my wife's pants in the past. So pissed. Avoid this place at all costs.

Have trusted her with my most precious pieces. The tailoring is top notch. Promise and the service…read moreis outstanding as well.

PLEASE DON'T GO THERE…read more I stopped by for the first time with a few shirts for dry cleaning. I asked the owner how much for a shirt. He said above $4 each. Before I said one word, he said you can go to other cheaper places. Rude, horrendous experience. Please do not go there!!!!

Oh my gosh~~this is the BEST cleaners in Westport. I recently took my badly spotted/stained white…read moreblouse with tiny black piping around the collar and front panel and the proprietor was very hesitant about taking it because they could not use Clorox because of the black piping. He could not guarantee the results. I told him that whatever he could do with it would be better than it was then and I would be happy with whatever he could do with it. So he accepted the job. WOW! It is just BEAUTIFUL. All stains and spots are gone and it looks like new. I was shocked as there must have been close to 20 spots/stains. I am so grateful that he took this on and did such a wonderful job. xoe

Unprofessional, discourteous, and outrageously expensive for the low quality of service provided…read more They took 5 months to get my leather piece back to me because the company to which they outsource their leather cleaning put it into storage. Rather than being up front about this, they lied over and over again, just asking me to come back next week. So 6 visits later they said they would call when delivered but never did. When the piece finally came back they had the nerve to still charge me with some dinky $5 discount. Do not give this operation your business.

I have using Westport Cleaners for over 20 years and have never had to return one item for improper…read morepressing or dry cleaning. They always do first class service in all aspects of dry cleaning, and would highly recommended them.

Alterations- Super talented and fast! I drop my stuff off and it's done within 24-48 hours!read more

I have used Final Touch for many years with success although they are ridiculously expensive…read more Sometimes I get a smile from their sullen personnel. I brought in an Oscar de la Renta silk jacket to patch the sleeves since the silk ripped. When I picked it up, I saw that instead of an invisible patch inside the garment, they patched it and sewed, in crazy quilt fashion, all over the the rips that were formerly invisible on the surface. I was pretty angry and said that if they had doubts about the way they planned to repair the jacket they should have called me. The owner, not one bit apologetic, said he couldn't call all his customers. I thought up 2 ways to fix the rips but didn't trust them to do a decent job. I assumed he wouldn't charge me for the work. Guess what? He wanted half the fee. Sick of arguing, I paid for half the work. This owner made a serious mistake. The Cleaning business IS customer service! Had he been one bit apologetic, I would have been mollified and we might have worked out a way to fix the problem. I will never go there again and tell my friends about their disregard for my property, after all, we entrust dry cleaners with our clothes, if they ruin them, they owe us money! Stay away!

State cleaners has done a terrific job for me for years. The owner Arthur is available to take…read morecare of any issues that arise. They are always open to special needs of their customers. They fix issues like broken shirt buttons and do a really nice job with tough stains.

I've had three really minor tailoring jobs (two pants hems and jeans that needed to be taken in)…read more Nice job so far, and you get the price when you drop off, which is nice. (The price has always been somewhat of a surprise at other places I've been to.) The woman at the counter who's been there every time I've come in is very friendly. Dry cleaning (and tailoring pickup) hours: Mon 6:30 - 8 Tues 6:30 - 6 Wed 6:30 - 6 Thurs 6:30 - 8 Fri 6:30 -6 Sat 7-5 Tailor's hours: Mon 8-5 Tues 8-5 Wed 8 -1 Thur 12-7 Fri 8-5 Sat 8-5

Great place. Very inexpensive prices, nice people. Would recommend. Never had a bad experience like…read moreother reviewer.

Incredibly pleasant help, I came here to get a suit altered a few months ago for a wedding, and a…read morerush job at that. It came out perfect! I could not be more happy with it. I am leaving them this review because ok my second and recent visit for a cleaning, I showed the woman who works there a loose button on ny jacket and she did it on the spot for free. Recommend this place highly.

This is the only cleaners I use. They're reasonable, and my sweaters always come back looking nice…read more They've even repaired a few cashmere sweaters for me.

I have been going to Swan Lake Cleaners for over 25 years! THEY AREN'T GOING ANYWHERE!! The service…read moreand friendliness of the owners are beyond a business it is like a family they are so welcoming and accommodating. to quick service in a jam! I fully support local small businesses and Swan Lake Cleaners is one of the best by far, go check it out keep it going for years to come!