Unprofessional, discourteous, and outrageously expensive for the low quality of service provided…read more They took 5 months to get my leather piece back to me because the company to which they outsource their leather cleaning put it into storage. Rather than being up front about this, they lied over and over again, just asking me to come back next week. So 6 visits later they said they would call when delivered but never did. When the piece finally came back they had the nerve to still charge me with some dinky $5 discount. Do not give this operation your business.

I have using Westport Cleaners for over 20 years and have never had to return one item for improper…read morepressing or dry cleaning. They always do first class service in all aspects of dry cleaning, and would highly recommended them.

State cleaners has done a terrific job for me for years. The owner Arthur is available to take…read morecare of any issues that arise. They are always open to special needs of their customers. They fix issues like broken shirt buttons and do a really nice job with tough stains.

I've had three really minor tailoring jobs (two pants hems and jeans that needed to be taken in)…read more Nice job so far, and you get the price when you drop off, which is nice. (The price has always been somewhat of a surprise at other places I've been to.) The woman at the counter who's been there every time I've come in is very friendly. Dry cleaning (and tailoring pickup) hours: Mon 6:30 - 8 Tues 6:30 - 6 Wed 6:30 - 6 Thurs 6:30 - 8 Fri 6:30 -6 Sat 7-5 Tailor's hours: Mon 8-5 Tues 8-5 Wed 8 -1 Thur 12-7 Fri 8-5 Sat 8-5

This is the only cleaners I use. They're reasonable, and my sweaters always come back looking nice…read more They've even repaired a few cashmere sweaters for me.

I have been going to Swan Lake Cleaners for over 25 years! THEY AREN'T GOING ANYWHERE!! The service…read moreand friendliness of the owners are beyond a business it is like a family they are so welcoming and accommodating. to quick service in a jam! I fully support local small businesses and Swan Lake Cleaners is one of the best by far, go check it out keep it going for years to come!

Avoid getting ANYTHING hemmed here. We brought in 4 curtains to be hemmed 5 inches - they hemmed…read morethem 15 inches and then blamed it on us. Over $1.2K curtains trashed and they wouldn't even reimburse us for THEIR mistake. They also made a hem mistake on my wife's pants in the past. So pissed. Avoid this place at all costs.

Have trusted her with my most precious pieces. The tailoring is top notch. Promise and the service…read moreis outstanding as well.

Very clean! Every time I go someone is cleaning! Friendly staff and different size washers for…read moreyour needs!

It's been filthy and disgusting. The floors and countertops are filthy and grimy, not cleaned. I…read moreshould've taken pictures. Maybe owner should hire a cleaning crew before closing, or get in there and clean it himself.

PLEASE DON'T GO THERE…read more I stopped by for the first time with a few shirts for dry cleaning. I asked the owner how much for a shirt. He said above $4 each. Before I said one word, he said you can go to other cheaper places. Rude, horrendous experience. Please do not go there!!!!

Oh my gosh~~this is the BEST cleaners in Westport. I recently took my badly spotted/stained white…read moreblouse with tiny black piping around the collar and front panel and the proprietor was very hesitant about taking it because they could not use Clorox because of the black piping. He could not guarantee the results. I told him that whatever he could do with it would be better than it was then and I would be happy with whatever he could do with it. So he accepted the job. WOW! It is just BEAUTIFUL. All stains and spots are gone and it looks like new. I was shocked as there must have been close to 20 spots/stains. I am so grateful that he took this on and did such a wonderful job. xoe

I brought her a pair of pants for a new zipper, for which she quoted me $30. I said three times,…read moreand she repeated it, that I did not want the pants pressed. The problem is that the suit is made of very fragile material, and pressing the pants too often will destroy them. When I picked the pants up, they had been pressed because she said, she is a dry cleaner and that is what she does, even though she remembered very clearly that I had instructed her not to press them. Incidentally, she then changed her story and said that they were steamed not pressed, but that was not the fact because there was a sharp line in them a fraction of an inch away from where they previously had been pressed.

I've been using this place for 4 years... The women who is the owner and also runs the front desk…read moreis great. She knows me by first name and when I pull up she is already pulling and hanging my dry cleaning. They've never lost, damaged or misplaced a single item. I've tried other cleaners in my 8 years in CT many more expensive and seem to be more high tech facilities but this place is the best.

Unreliable for time sensitive needs…read more Review for Elegance Cleaners I've been a customer here on and off for years, but after two bad experiences with the I won't be returning. Most recently, I dropped off a jacket on August 25 with a pickup date of September 2. When I went in on September 3--eight days later--it wasn't ready and couldn't be found. I was told it might be ready by 6 PM, but I needed it early the next morning. Previously, I brought a jacket in for alterations and the work wasn't done on time. The hems were rushed and poorly finished, and they couldn't handle the tailoring I needed. This, also, was brought in with ample time and needed desperately. For $14 to clean a jacket, I expected reliability and quality service. Unfortunately, this cleaner hasn't delivered either.

Love the service here!! Great staff and amazing work. I will be coming back for sure. Definitely…read morerecommend 100%.