I dropped off my wedding dress and my husband's suit here after reading all of the wonderful…read morereviews. My dress took a while to get cleaned, but when I picked it up, I was so happy with the result!! The bottom of my dress was black at the bottom with dirt, wine stains, and who even knows what else from the fun wedding reception. By what can only be a God given talent, they managed to get the stains out and make it look brand new! I am super pleased and will be coming to them in the future!

Bil-Mar is the best dry cleaner in Cleveland area. If there is a item that needs special…read moreattention, they will gladly take care of it. Hubby and I have been going there for 30 years And are always satisified.

Beware!! I went there to wash one king comforter. I placed comforter in washer and closed the…read moredoor. Put my $10.50 in washer and washer started to turn on. I noticed water temp was warm (I learned temp defaults to temp used by last customer) and I wanted cold water, so I push the stop button. The machine then was flashing and not allowing me to continue. Employee advised I wait for machine to reset. That didn't work so employee turned off the power to machine and we all know that means the washer isn't going to allow me to wash without putting another $10.50 in it. This is what I'm mad about, the employee could have taken $10.50 out of the bucket of quarters she had or taken quarters out of machine that I had just put $10.50 in and allow me to wash my comforter. She told me repeatedly that I had to put another $10.50 in the machine. I paid for a wash, and I did not get one. My comforter was completely dry when I removed it so it's not like the washing process had started. What business has you pay for something and not give you what you paid for? I won't be back.

WORST laundry mat I've ever been to! I brought my bedding to get washed and ran across the street…read moreto grab a few groceries (not a major trip or anything). This place took out my wet blankets and put them in a disgusting bag and threw them in a bag on the floor!!! Not even in like a metal bin or something! A disgusting trash bag. The girl at the front says "yeah that's what we do, if your stuff is in other people's way, people are allowed to move it!" We literally threw away our bedding. Who does that? Do NOT trust these people with your clothing or bedding if you care about it. Absolutely gross.

They have great coupons in the All Around Town book. They will also clean "soiled" pink, fringed…read morechapps and a Spuds MacKenzie sweatshirt without asking too many questions.. Good people..

Customer service is great! The owner is a super friendly guy who puts his heart into this place…read more Super helpful, and everything's very clean and well taken care of. Even the atmosphere is so nice with all the plants. Will be doing laundry here when I need to. Tonnnns of machines. Never worry about needing to wait for one. Small businesses like this give me hope for Cleveland. Love when there's heart in a place even if it's just a laundromat.

it was the most filty place I ever went to in a laundry place black mold washing machines doors off…read more nasty no one cleans there a 0 out of 10. it should be Condemned and closed permanently

Laundry time after being on the road for nearly two weeks, I stopped here and was alone for the…read morefirst hour or so while my clothes tumbled in the washer. Quiet, peaceful and clean. Easy to operate the machines that use the PayRange system. Install the Payrange app, add a credit to your account and from there, activate the machine you wish. It all worked just fine. And now I have a $3 credit to use at some future point, I assume. All of the machines I used worked fine and the folding table was clean. Plenty of parking. Restroom in the back was also clean. I have no complaints. [Review 1343 of 2024 - 262 in Ohio - 22366 overall]

I do my laundry one to 2 times a week as necessary, I…read morealways use this laundromat. Best in town. Russell is always responsive if there is a problem. Jenna keeps the place spotless. That was a real chore this winter with all the snow and slush that was dragged in. But she was always their busting her butt trying to stay ahead of all the dirt and grime. She did a fabulous job. You have a real keeper there Russell. You can always trust it will be clean.

I brought in my duvet and they had it ready 24 hours later. They washed it twice, got some dark…read morespots out of the white duvet for me, and charged just $23 (cash or check only). I don't really use this service often, but will definitely keep this place in mind for all my dry cleaning and laundry needs. The lady handling the front of the business was friendly and helpful. And to me the best part is they open at 7am on weekdays; I wish all businesses did that.

From the owner: Parma Laundry Service is a family-owned commercial laundry business built on the principles of…read moreintegrity, quality, competitive pricing and excellent service. We offer a wide range of services to meet any of your needs, specializing in nursing homes, hotels, motels, and government institutions. We have been serving Northeast Ohio for more than 50 years. Our commitment to quality, personalized attention to detail, and dependable service are the reasons for our longevity.

I used to love this place. Was always quick and efficient. They seem to have gone down hill in the…read morerecent months. Not open at regular published times. Adding kiosks instead of people and still aren't open. The phone contact on the door doesn't work. When they do pick up they don't know when the store will open.

Bernie was absolutely amazing! I don't often have things that need to be dry-cleaned so I wasn't…read moresure where to go. Originally their hours were until 7pm which is ultimately why I picked this location. But due to staffing, they had to adjust and now close at 5. When I expressed my issue to them (I work until 5:30) they insisted on making this exception. I was able to send my son before 5, so it worked out, but I was so impressed with that quality of customer service. You don't see it much these days. My husband suit coat turned out great. It's old, but it came back THE NEXT DAY with fixed buttons and looking brand new. I think I may start buying clothes that are dry clean only JUST to take my business there. The work is great, the prices are affordable and the turnaround time is so helpful.

I have used Targets services they are the best around, Huge mistake doing to Giant eagle. They dry…read morecleaner my bed comforter perfect!!!

The owners seem to care and try hard. They do an excellent job with linens, delicate items, stains,…read moreetc. My only complaint is the middle age woman who works the desk. She is downright mean, unfriendly, and uncooperative; seems to randomly assign pricing, based in the direction of the wind. They would be wise to hire a nicer helper.

Surprised at how nice and clean this laundromat is. I had to use the large machines for my…read morecomforters. No issues.

Big washers are $7, dryers are 5 minutes for .25. Clean inside, a bit hot but they all are. Minus…read moreone star because the cute bouncy ball vending machine ate my .50 and no one was around to help :/ that's 10 minutes of drying time for no bouncy ball.

Absolutely amazing service the first time they came and picked my loads up but when it was time for…read morethem to return it was well after their business hours and I had to call the company phone multiple times to get no answer until I remembered the drop person called from a personal cell. I reached back out them and they said they were not working anymore but it was family owned so they would make a call. They did and shortly after my clean laundry was returned. However the next time I attempted to book they allowed me to schedule on the app but no one ever showed up and none of my calls were answered. I tried for a good week straight before just moving on to a different company. Weird behavior I definitely would not recommend.

This was the first time having to use a service like this due to an emergency situation therefore I…read morewasn't sure about the cost, but I did take full advantage of this opportunity and added a few additional items that needed cleaned. Make sure that if you want to estimate how much you'll pay, weigh the bags beforehand. Otherwise, I didn't have a single issue and the app gives you a ton of information from status to even the driver name and how to contact him/her. Definitely on time for pick up and was even early on delivery. The folding is definitely a perk, and they even folded the way I normally do. Overall great experience.