I have been going to this laundromat for 20 years to wash my bedding and have watched this place go…read moresteadily downhill. First, they have raised their prices for both wash and dry to an outrageous amount. It is now $6.75 for a large load of wash and 25 cents for 5 mins of dry time! Also, the bathroom has been out of order for several years now. The bathroom has a sink in it which is also inaccessible so you can't clean up after yourself if you spill any laundry supplies. Oh and did I mention no air conditioning! Anyway, I will be searching for another laundromat that is clean, well kept up, air conditioned and reasonably priced.

Have been several times overlast couple uears. Machines and laundromat are lwys clean. Sometimes a…read morecoupole machines are down, but that is to be expected. Can't give 5star as bathroom has been DOA for a few monmths now. McD is nearby, so not a huge deal, just a bit inconvenient. Overall, good place to get a bunch washed at once.

Visiting again, it's great to know it's as perfect as ever.Everything is spotless. The coin…read morechangers work, the machines work and everything was incredibly clean. I love the folks that help you here. And folks who visit are respectful. And if you are lucky enough, you are able to meet the resident dog. My favorite. They open nice and early on the weekends.

It's a very clean laundry and all of the machines do exactly what they are supposed to do. What…read moremakes this place shine is the staff! The ladies in attendance are very pleasant and always helpful. They offer a variety of services, and I would not hesitate to utilize any one of them. I had a new name brand shirt with a cockeyed button, and one of the young ladies fixed it before I'd finished my wash. That's just one of those skills that I don't possess and apparently...neither does my wife.

I found this cleaner when I drove by and saw a sign in window for comforter cleaning. They had it…read morecleaned next day and smells good too

Very friendly & kind! Clothing returned cleaned and ironed. Priced very reasonable for suits!! Easy…read moredrop off & pick up with a text reminder. Vanessa super sweet!

I dropped off my wedding dress and my husband's suit here after reading all of the wonderful…read morereviews. My dress took a while to get cleaned, but when I picked it up, I was so happy with the result!! The bottom of my dress was black at the bottom with dirt, wine stains, and who even knows what else from the fun wedding reception. By what can only be a God given talent, they managed to get the stains out and make it look brand new! I am super pleased and will be coming to them in the future!

Bil-Mar is the best dry cleaner in Cleveland area. If there is a item that needs special…read moreattention, they will gladly take care of it. Hubby and I have been going there for 30 years And are always satisified.

The young woman working there was very helpful and cheerful as this was my first time needing a…read morelaundromat

Beautiful job! King size comforter has a few spots but looks brand new when I got it back. Love the…read moreconvenience of the Drop Off srvice

I come here when I need to wash my blankets. The machines are perfect size for large items. I have…read moreused smaller washers as well. But i mostly use the large size. The price isn't too bad. I believe it was $13. They also have free dryer days as well. I believe it to be Wednesday. But even then the dryer is 25 cents for four minutes. So the prices are not bad at all. The staff walk around and clean up the machines. This place isn't dirty at all. They also have a coffee bar here. I haven't had anything. But I'm sure it's good. I see people but it all the time.

I've been a loyal customer here for 6 years and come in weekly. Up until recently, the service has…read morealways been great--especially when Nadia was here at the beginning of this business. She was efficient, helpful, and genuinely kind. Unfortunately, today's experience was the complete opposite. At 7am, I washed two kids' jackets (size 6-7) and one full-length medium winter parka in machine #16. The machine was only about half full. I pretreated everything, but when the cycle finished, all three coats came out still soapy and stained, with visible OxiClean residue. I brought this to the attendant's attention and showed her the items and the leftover soap. Instead of addressing the issue, she suggested I should've used a larger machine...even though this one was not close to full...and then implied I may have used too much detergent. Her "solution" was to run the washer empty to check for an error code before considering re-washing my items. I explained that I didn't have an extra 30 minutes to wait for that process b/c I have to go to work, and that it didn't make sense to delay resolving the issue when the results were clearly not right. She then stated she couldn't rewash my load unless the machine was proven to be broken, because the cost would come out of her paycheck. At that point, I dropped it because I didn't want her to be penalized financially...but that response alone is concerning from a customer service standpoint. When I asked for a way to contact management, I was told to leave a Yelp review instead because she had done everything she could to make me happy. So here we are. It's disappointing that after 6 years of consistent business, a clear issue with a machine wasn't handled with basic customer care. I would've appreciated a simple solution or even an attempt to make it right, rather than being met with deflection and inconvenience. I hope management sees this and reconsiders both their machine maintenance and how customer concerns are handled moving forward.

We stopped in the WASH-N-GO Laundromat while vacationing at the Cuyahoga Valley National Park in…read moreorder to do our laundry, having found it on Yelp. It was a nice laundromat experience! The facility was clean, had a helpful attendant, and almost all of the equipment was in working order, with the couple of machines that were not being clearly marked as out of service. There were a variety of sizes of commercial washers that were front loading and this is where you needed to pay. The dryers were then free to use. These washers worked on an app, or one could pay a machine at the front and enter the washer number to activate it. The washers at first seemed a little pricey, but considering the dryers were included in the pricing it wasn't bad at all. There were seating area near the washers, or a larger seating area at the front where one could buy a cup of fresh Keurig coffee. For a more complete coffee experience one can walk to the coffee shop next door. I think the one thing that made this place really memorable for me was that it actually had a wall of homey laundry-themed decorations. This included a wallpaper strip and a number of antique wash-boards. Now that is something you don't see in most laundromats!

Beautifully clean, but frustrating as heck. Iv never seen a system that runs off of apps. Came…read moreready with quarters and deterg sheets, left frustrated and wonder why I didn't go elsewhere.

Customer service is great! The owner is a super friendly guy who puts his heart into this place…read more Super helpful, and everything's very clean and well taken care of. Even the atmosphere is so nice with all the plants. Will be doing laundry here when I need to. Tonnnns of machines. Never worry about needing to wait for one. Small businesses like this give me hope for Cleveland. Love when there's heart in a place even if it's just a laundromat.

I have been coming to this laundramat for years. The facility is clean, the washers and dryers are…read morerepaired when necessary, and most importantly, I feel safe and comfortable doing my wash here. The owner is often present, and very helpful if there is a concern. I highly recommend.