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    Target Cleaners

    4.3 (3 reviews)
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    10 months ago

    I have used Targets services they are the best around, Huge mistake doing to Giant eagle. They dry cleaner my bed comforter perfect!!!

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    10 years ago

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    12 years ago

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    Society Dry Cleaners & Tailors

    Society Dry Cleaners & Tailors

    3.4
    (18 reviews)
    $

    Really disheartening…read more Got my wedding dress steamed and pressed only. My mom picked up the dress yesterday and when she opened the bag at home, she called me crying. The dress has more wrinkles in it than when I dropped it off, they broke my garment bag zipper, and overall the dress is worse than when I initially dropped it off. I immediately drive into town to take a look as I live 2 hours away. My wedding is in just a few days. I call to see if I can speak to a manager and I'm told he won't be in until tomorrow. This morning, I bring in pictures of the dress and ask for my money back. The manager was extremely rude, his employee claims the bag was broke when I dropped it off, and says their work is professionally done. He then says I'm just trying to get my money back and he won't do that. First off, the bag was not broke when I dropped it off. That is when I knew I couldn't trust them. As you said, a garment bag is only $5 so why would you lie about this? You had safety pins to keep the bag closed. What women would drop off her wedding dress in a bag like that? Secondly, you claim these are "minor" issues and that you don't see a problem. You talked down to me. You didn't care your work was not to my satisfaction. I will not bring this dress back since this is the level of care you treated it with the first time around. My father was able to break through to the manager and he finally offers for us to bring the dress back tomorrow for them to fix it (not today, which he said is none of my business as to why they cannot handle this issue today). Keep the money, you'll need it if this is the level of customer service and quality of work you provide. I will gladly take my dress elsewhere and pay a rush fee so you do not touch my dress again.

    I had about 8 shirts cleaned there. They put their tags on the bottom of each shirt, which poked…read moreholes in the shirts. They didn't even ask me if it was ok, before they put holes in my shirts. They also "tried" to clean another jersey and shirt of mine. When they couldn't get the stains out, they didn't offer any sort of refund or price deduction for those 2 items. Other shirts they "cleaned" had a weird sticky/dry feel. I'll never use this business again.

    Alterations Express - Strongsville

    Alterations Express - Strongsville

    2.7
    (20 reviews)
    $$

    Just landed in Cleveland from California and found out my suit wasn't ready for the wedding…read more Needless to say, I was panicking. I went online and found Alterations Express right on Royalton Road in Strongsville, and I am beyond impressed. Susanna, the manager, was absolutely outstanding. I walked in, explained the situation, and within 15 minutes my pants were fixed and ready to go for the wedding. Not only was Susanna amazing, but her entire staff was professional, pleasant, and incredibly helpful. So no matter where you're from or where you live, if you're ever in the Cleveland area and need alterations, this is the place to go. Ask for Susanna -- she'll take great care of you. Highly recommend!

    I've been an Alterations Express customer for many years, which made my recent experience at the…read moreStrongsville location especially disappointing. The manager/seamstress, was dismissive from the start. Instead of offering her professional opinion on hemming my dress, she simply told me to decide how short I wanted it, without examining the garment or providing any guidance. I basically should have pinned the garment on my own because she was worthless. When I got to the counter, she handed me a waiver. When I politely asked why I needed to sign a formal gown waiver for a jersey knit dress, she responded, "I'm the manager, and you sign it or I I can refuse to do your alterations,". When I continued to ask why this was considered a formal gown, she started removing the pins to say she wasn't doing the work. Scary she is a manager. When I asked who I could contact to share my concerns, she told me to "do my own research and figure it out." That response was unprofessional and completely inconsistent with the service I've received from Alterations Express over the years. I contacted the corporate office and hope the company addresses this hostile employee. no customer should ever be treated that way.

    Target Cleaners - laundryservices - Updated July 2026

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