If you are a AAA member, do not let AAA talk you into having your car towed here. They are inept at…read morebest. They are best at telling you anything to mollify you and then not following through. I can see that from many of the reviews I have read. My wife had a flat tire on a Saturday afternoon. She was told that they would get to it first thing Monday morning. She called them late Monday morning and was told that there were three cars ahead of her, but they would call here as soon as the knew if the tire could be repaired or need to be replaced. She called again around 2:00 PM. She was told she needed a new tire, so she told them to replace it. Instead of telling her that it would be advisable to put two new tires on to keep consistency of tread style and wear, the slapped a Cooper tire that did not match the General tires that were on the car. This, I found, inexcusable. She was told they would start working on it immediately. When we showed up about an hour later, they had not started the repair. After waiting another hour, they finally had replaced the tire and that is when I found out they did not offer to replace the bad tire in-kind or offer to replace two tires. Overall, the attitude of the service manager was somewhere between not caring and complete disdain. So much for AAA members getting special treatment.

Disrespectful of customer time by having a confirmed 11:00am appointment and the vehicle is still…read morein the parking lot, untouched, at 12:30. Disrespectful of customer sensibilities by having politically charged TV channel tuned in waiting area. Positive; getting an appointment was easy; however the time is not honored.

Thanks for the great pizza and quick service! Bill was friendly when I ordered food for our office…read moreand he made it happen on short notice. He's the best!

World Travel Service has provided exceptional service through the years. Stephanie Petros is…read moreextremely knowledgeable, always given us excellent advice, outstanding guidance and demonstrated superior skill in travel arrangements. Having a physical location, combined with the ability to have a face-to-face meeting with a travel agent, is both comforting as well as reassuring, when making travel arrangements. World Travel Service is a friendly and professional travel agency.

We've actually never visited the World Travel office, but the service that we've gotten has been…read morebeyond exceptional. Stephanie Petros is our Travel Agent, and has been for the last 13 years. We followed her from her prior employer in Annapolis to WTS, and she never missed a beat. She provides excellent guidance for our many long distance cruises and provides accommodation guidance and assistance for our domestic trips. Her job doesn't end when she sells the trip, she follows up to make sure that everything is perfect as we embark on our voyage, and takes any of our feedback seriously and pursues any issues with our cruise line. She's the best, and we'll continue to utilize her services for the foreseeable future.

Would give them 0 stars if I could. Do NOT book through them. If you are booking a spring break…read morewith a group they do not care if you pay the same price as everyone else, you can miss out on a full day compared to your other group members due to travel. They do not put everyone on the same flight or a flight of equal monetary value as everyone else. They do not have a care in the world for creating equitable accommodations.

SCAM. Please do not waste your money going through this agency. We were given many false promises,…read moreand we did not receive refunds when we did not get the services we purchased. I greatly, GREATLY regret going through STS. To specify: We purchased a $100 ticket for a booze cruise, which was scheduled for a Monday. It kept getting pushed back each day with a different excuse from Charlie each time. Finally, on Thursday, Charlie claimed that the company cancelled due to wind, yet there were many other booze cruises that took place on that same day. For those people who specifically paid for the booze cruise, we were not offered a refund. There were many rumors that the cruise was never booked, and Charlie was just coming up with excuses to avoid confrontation. It seemed that there kept being a need for more and more unnecessary purchases, and that was pushed onto the students by STS. We did not know what we were getting into nor how much money we would end up spending for nothing. In general, there was a huge lack of communication that left students lost and confused. A group of our friends were mistakenly driven to Atlantis rather than Breezes, and the two are substantially far from each other. The taxi driver took the students off the main road and stopped at an ATM along the way. You can imagine how scary this would be for a student visiting a country that they have never been to before. It was almost an intimidating atmosphere, threatening us that if we lost our little plastic wristbands that it would be a $200 charge to replace, that if we caused the slightest damage to the room it would be a $150 charge per roommate. There is more I could say, but it is too much to type. I hope you can see that going through STS was a TERRIBLE decision.

Extremely friendly and knowledgeable staff. They were very professional and detail oriented. They…read moretook the time to go over every aspect of my upcoming travel to Indonesia. I would use them again in the future, and highly recommend them for your travel.

Best in the business hands down!!!! Family run and you can feel the vibe! KUDOS to the staff and…read moreteam!

I am very disappointed in Time for Travel. I am working with Sarah Kline and she failed to discuss…read morethe details of the travel protection policy with us in detail causing me to get a credit only on my trip opposed to my money back. As a travel agent, we as travelers put our trust in agents to provide us the details, not just constantly send emails asking for the balance owed. I canceled my trip and I will not use them or recommend them. Hopefully not all the agents are like Sarah Kline.

Booking our vacation with Chris at Sun sand and cruises was painless and so easy! Chris did all the…read morework getting our whole family rooms together on the cruise, booking our dining time and doing all the leg work. He told us via email when payments would be due and that was an even easier process. We sent him via text our payment info and he did the rest! We highly recommend a travel agent and Chris is who you want to manage your travel! You won't regret it!

From the owner: At SunSandAndCruises.com, we are committed to offering travel services of the highest quality. Our…read moreexperience and commitment to customer satisfaction has earned us a solid reputation in the travel industry. Our preferred vendors include: -Norwegian Cruise Lines® -Carnival Cruise Lines® -Princess Cruises® -Disney Cruise Line® -Club Med® All-Inclusive Resorts... and more! To find out how we can be of service to you, please contact us and one of our agents will gladly assist you.