So, today is a visit that is way past due. I have a fear of dentists. I have had several…read moreexperiences and tooth sensitivity that has caused this fear. Well, today, the staff greeted me upon arrival. I was checked in and then asked to wait in the patient waiting room. The waiting room is clean, quiet, and calming before a visit. There is event a purified water dispenser with little cups for filling up. The dental technician/asst named Abby called my name for my appointment to begin. She greeted me and then she roomed me. Once in the room, she took internal photos of my teeth and mouth, gave me a blood pressure wristband , and also administered the saliva bacteria test/lab. I got the results within 10-15 mins on my online Dental MyChart record, they are quick here! Abby then received permission from the dentist to take me to get my x-rays. They have a standup machine that's like taking an oral CT Scan 360° photo of your mouth. Then we had the regular dental x-rays where you have to bite down on the trays with the xray manual camera. I really thought it was cool because they also offered to clean my orthodontic retainer while I was here. It literally took only 15 or 20 minutes and it has been cleaner than I've ever seen it since I got it 7-8 years ago. Thanks! Once done with all of my intake tasks, I was able to meet my new dentist, Dr Wu. I explained to her my concerns, and she was very good about examining my mouth and being gentle as well as giving me all of the information that I needed during her exam. I have to say this is probably the best dentist I've ever encountered so far. Her demeanor is wonderful and she does a really good job at articulating and explaining everything that she's thinking about or diagnosing in your mouth. I did also appreciate that she reviewed my saliva bacterial test results and that she gave really good insight on some of the things that the results mean. Doctor Who has a way of making you not feel bad about your situation in your mouth and I really appreciate her for that. Some people are really natural about positive bedside manner, and Dr. Woo was definitely one of those people. Thanks! Since I felt so comfortable, I have agreed to continue and get my work done here. Once Dr. Woo was done with me, she was able to introduce me to Tom who was able to give me all the information that I needed for my treatment plan and everything that Dr. Wu described and explained to me about her course of treatment. Tom is very pleasant and welcoming, and he is also the same person who checked me in and made me feel comfortable for my visit. I like his positive vibe, it matches Dr. Wu's positivity. I will update my review after I get my dental work done, but I'm very happy that I chose to come here. Today as a new patient, I got a brand new toothbrushing kit, which includes some really cool stuff. My daughter has been a patient at Kensington Dental for many years. I will recommend this place also to my mother because she was asking how it went.

Our child was seen here regularly for years, and no mention was made of a developing overjet or…read moreneed for orthodontic evaluation. After changing dentists around age 10 to 11, we were immediately told she had a severe overjet (approximately 11 mm) and should begin treatment. It was disappointing to realize that something this significant was not brought to our attention earlier, as timing matters for growth based correction. Parents may want to ask specifically about bite and jaw alignment during visits rather than relying on it being addressed.