Anthony did outstanding cleaning on Tuesday. He went above and beyond to make my house sparkling clean.

I have been so pleased with my monthly cleaning! I come home to a spotless house, and when I am home, everyone is so friendly. I truly appreciate the hard work! read more

We have the monthly service and it's the best day of the month in our household! We've had a few different cleaners, but Mea is our main cleaner. She does a great job, is pleasant to talk to and is quiet while we work from home. read more

Best Day Housecleaning - The little touches when making beds :) - Home Cleaning Near Me - Geneva, Illinois

I just Robin come from Best Day House Cleaning yesterday was as great as she was the first time she came. I hope I can continue to have did a beautiful job and I'm very pleased and will continue my biweekly . Not only is she a great cleaner, but she seems like a lovely person as well and I enjoy having her in. read more

Best Day Housecleaning provided me with a weekly cleaning that was fantastic! I normally have biweekly cleaning, but since a knee surgery, I have had Mea come every week. She is thorough and worth every penny! read more

I've had weekly cleanings from Best Day for 7 months now. The first cleaner that was sent always missed at least 2-3 major things each week -- whether it was mopping, cleaning the sink, vacuuming the stairs, tidying up rooms, wiping the counters. All bare minimum cleaning services that were missed, seemingly out of lack of training. One week, at random, a woman knocked on my front door while he was in the middle of cleaning. She told me she was the area manager (?) and she was going to check up on his work and take notes. I understand that's a normal thing to do, but they gave me no notice anyone else would be coming, and she didn't even ask to come in, she just told me. It was oddly forceful but I didn't want to be rude and wasn't sure if that's how things worked, so I let her in. Weeks went by and his cleaning wasn't improving -- I wrote out a list for him of the things he kept missing; he was new and I wanted to give him the opportunity to improve. He seemed eager to learn and grateful for the direction, but his next cleaning there were still huge holes in the services provided. I then called the office several times, left a voicemail, and sent multiple texts asking to cancel his next cleaning. The day of the cleaning, he shows up at my front door. The office finally got back to me when he called them. They said they received the texts and calls but must have missed them. They were very apologetic. They offered to send me a different cleaner (Jalena), and she started out very thorough. Her tidying was very thoughtful, her attention to detail was fantastic. As weeks went by, though, that thoroughness started to steadily decline. She began to whisper-talk on the phone during every cleaning, and while I don't mind phone calls at all, it was pretty clear the conversation was distracting her. Large sections of the house hadn't been mopped, aside from the bed and living room couch nothing was tidied, the list goes on. It was a shame to see her attitude change (never unkind, just increasingly disinterested and annoyed to be there). I waited longer than I should have (2 months) to make the decision to ask to switch cleaners. I texted one of the two numbers they spam text me from several times per week. I asked to cancel the upcoming cleaning. Despite no clarifications that one number could not be responded to, I must have texted the wrong one. The day of the cancelled cleaning, I received a text that Jalena was on her way. I called the office and was informed that they didn't receive a text and had no leeway for any last-minute cancellations. They were extremely firm with a condescending tone. I said that Jalena might as well come if I have to pay for it. Admittedly I was annoyed and likely sounded it, but the woman on the phone was disproportionately defensive and unapologetic. It was off putting and put the nail in the coffin, I was going to hire a different company altogether. I walked into my house today after having been out of town and found the house wasn't cleaned. I called the office and the same woman I talked to earlier that week told me she "didn't hear me" say I still wanted Jalena to come and it must have been a miscommunication. (I had made it very clear I still wanted the cleaning.) No leeway on having paid for the service that I requested, though. She doubled down on her not hearing me and made no offer to refund even a portion of the unfulfilled service. I'm not sure if she was the owner or someone looking after the office, but it's an absolute shame she's answering the phone for this business. No desire to make anything right, only annoyance and a forced "well I'm sorry to hear that." Needless to say I will gladly be going elsewhere -- looking back, I'm surprised I chose a company with 0 reviews on here in the first place. That's my fault. I shouldn't have waited the several weeks I did hoping for the service to improve. It's possible that customer retention genuinely isn't the focus for Best Day. TLDR; I hope they make it easier for the customer to communicate with them. I hope they are able train their employees to provide more thorough and consistent cleanings. And I hope whoever is in charge of customer service receives any training at all on how to speak to clients and resolve conflict -- leeway or no, you shouldn't speak to someone that way. read more

Reported business to the Better Business Bureau. Business continues to charge me for services not performed. Exercise caution when booking.

The girls did a good job. The cleaners were great. I was quoted a $390-$480 range for my less than 2100 sq. Ft home. They ended up charging me $585 dollars. That did not include the window tracks and the window sills were dusted but are still slightly dirty. My home, did need a deep clean but was not dirty. Im fairly disappointed and feel like I was misquoted. I don't feel their pricing is fair. read more

We highly recommend Best Day Housecleaning. Getting a quote was easy. Response was quick and pricing was good. Staff is very friendly and responsive. Rachel did an awesome job on cleaning day! read more

I came home to spotless bathrooms and floors! The shelves and surfaces were dust free. That is hours of cleaning that I got back!

Best Day Housecleaning arrived on time and were very kind, enthusiastic and ready to clean. I had a priority cleaning, concentrating on the areas I wanted cleaned most. They were efficient and did a good job! Would hire again! read more

I had Best Day Housecleaning clean my summer home in Geneva! I was thrilled with the service and continue to use Best Day for maintenance cleaning on a bi-weekly basis. Nothing better than coming home after Best Day housekeepers have been at my home. I highly recommend them. read more

I'm a new client with Best Day Housecleaning. Everything was top notch, from scheduling my ser vice to follow-up. Rachel is my VIP cleaner and she did a really nice job. She listened to my requests, and took a lot of care with her service. Even my husband noticed how nice our hardwood floors looked. We're very satisfied! read more

Had a priority cleaning donated by best day housecleaning to help me during my cancer treatments. This company is amazing just for for that alone. Sam came over and she was on time, respectful, and left us with sparkling results. Would absolutely recommend this company to everyone! read more