Professional sales group. Non-pushy. Very knowledable and educated group. I am extrememly happy…read morewith my Accord purchase there. I'd recommed CAS to anybody in the market for a used vehicle.

From the owner: Family owned used car dealership been in business since 1998 in the El Paso area. We specialize in…read morecars that will serve your daily needs. We take pride in offering our customers with a warranty on all our inventory along with financing for all financial situations. We always list our cash prices so you can have a hassle free experience.

Casa Nissan Services Highly Recommended!!! We were on a road trip, and 2 hours away from El Paso we…read morenoticed there was an issue with the front driver's wheel hub. We stopped by an auto repair shop 1.5 hours away from EP & was told we needed to stay overnight to get the part and to have it replaced. We figured the best thing to do was go to EP for a Nissan Dealer Service. We called one other Nissan dealer in EP and was told the same and, "You'd be extremely lucky if you could get the part today." Well, we called Casa Nissan and was told that they'd see what they could do. Paul returned my call in minutes and took down my car info. He stated they would get the part & express service our vehicle so we could be back on the road to our destination. We arrived an hour later, and they had a stall already reserved. My family and I got to rest and eat after 8 hours of non-stop driving. After a couple of hours, the problem was fixed! Casa Nissan was extremely professional and transparent about the work & cost. They were very busy today, and I appreciated that they took our situation into consideration. (We are a family traveling with 3 small kids.) They made sure we were taken care of and that we make it safely. Thank you, Casa Nissan.

More like "home of the SCAM guys"…read more Tell you a ton of lies when closing so make sure you look through every one single of those documents they tell you to sign. If i could give no stars or sue these guys i would. Most of the reps will try to scam you and add every type of thing in there to get the most commission telling you its something else. Go to Charlie clark they have a bigger lot and better deals. Never buying here again sucks my mom actually recommended me here as she has and still is a loyal costumer to them. I keep telling her to not go there but its not my ultimate decision.

We have been calling for four days now to try to get a hold of someone in service. We've been asked…read moreto speak to a supervisor and no one has called us back. Very unlikely that we will buy another vehicle from here again. Some of the vehicles on the lot are way over, priced with hugemark ups. Why buy another vehicle from RAM if the service is very slow? The next vehicle we buy will have to be from a place that has exceptional service. It's all going to be based on the type of service that people say they get from the dealer.

Horrible customer service! First few times were ok. They did the basic and I was out of there…read more(brand new car didn't need much). Then I asked to get a quote for new tires after my oil change. They tell me I'm going to get an email because it's all digital now (never got anything). I called yesterday and asked how late I'd be able to bring my car in for an oil change (I made sure I was talking to someone from the service department). She tells me 4:30 pm. I get there at exactly 3:35 pm for some guy to tell me their deadline is 3:30 pm. I communicate the details of my phone call with him so he goes to "ask for permission" and then told me they won't take my car. I called after leaving to ask a manager why there is false information spread on the phone and 0 exeptions for their mistake. He said if I'm willing to wait extra they'd take me in. If only they coukd stop wasting people's time and tell them that before shutting the door on them for a mistake they're the ones that made, that "business" would have a lot of potential, but this is just the perfect definition for the word "unprofessional". Nothing more. I won't be returning guaranteed.

Just ask for Javier and he will make your car buying experience super easy. He walked me through…read morethe entire car shopping experience.

They have such a great staff working. They made it easy for us to buy a car. We love our new Toyota…read moreHighlander!

Just worked with Miguel to get into a Jeep Wrangler. I won't go into the details but let me say…read morethat here was no haggling, he listened to me, told me what he could do, I told him what I could do and he worked with me. I'm happy. Very happy. When you are making a big purchase like a car you want to be happy with the experience and the car, not one or the other. I'll be recommending Miguel and this business to everyone I know looking for a car, truck, or SUV. I want to add that it wasn't just Miguel. There was another gentleman around the lot that was awesome and I wish I had his name so that I could recognize his part in my experience here..

Excellent service , amazing variety of cars from which to choose. First time buying a car was a…read moresuccess. I would recommend anyone looking for a car to take a look here !

The good and the bad. Went to the dealership on a Saturday to test drive a 100k plus vehicle. The…read moresalesman showed me the car and started it up for me. I asked for a test drive, but he was hesitant. However, his sales manager agreed to take me out and after chatting a bit, he assessed that I was not there just for a joy ride and allowed me to test drive the car. And to be fair, I don't look like I can afford much more than a Corolla. We then talked numbers and specifically APR and he told me with a credit rating in the 800s (me) an APR of 5.5 to 6 percent would be possible. I agreed and told him I would return on Monday. I did so with a cashier's check for 80k for the finance guy. That guy was not very transparent and when pressed, finally revealed a 7.74 APR. It was deceitful and not a good look for Casa Ford, but I went ahead with it since I knew I could refinance the difference for much less. My credit union however, advised me that they could not refinance the balance until the car was properly registered. Approximately 30 days later I could still not get Casa Ford to register my car after several calls. Since I don't live in El Paso, I finally became so frustrated that I drove to the dealership and spoke to them in person. To their credit, they made some calls to their Las Cruces affiliate and got someone there named Sam to get my registration and tags done that day. Although Sam did not say anything untoward, I could tell he was not a happy camper. Presumably because he had been told to complete a process that had been sitting for some time. My takeaway is that Casa Ford has some good people, but it also has some duplicitous people. And although my business in the grand scheme of things means little, I will not be buying my F-150 there later this year. I will instead look elsewhere even if it is more logistically troublesome. I neither recommend, nor discourage anyone from their own experience with this dealership. This was my first experience with Casa Ford, but regrettably also my last.

No sense of urgency what so ever, I have came in to do an oil change four times and it's never been…read morecompleted in less than two and a half hrs.

Auto-Engineering Care Center is the only mechanic shop I am taking my cars from now on! The staff…read moreis honest, professional and explains everything clearly. Prices are fair and they really care about doing the job right. I highly recommend them.

Man, I've been car searching for about a month and when I thought hope in buying a car was gone, I…read morecame here and found what I was looking for. Ryan and Raul and the mechanics were nothing but honest and friendly. If Youre looking for a car dealership that you can trust, this is the place. Left with a 2017 Hyundai senota. For sure going to recommend this dealership to my family and friends !!!!

I worked with salesman Frank here. He was super helpful and accommodating. The small lot is loaded…read morewith cars in a wide range of prices to fit any budget. But that's just the beginning. They will bend over backwards to get you financed if at all possible. There was nothing I asked for or issue I needed work with that I was told "No". Maybe wait or let me see how I can make that work ... but never No. I'm told they sell 50 cars a month, and many of the personnel have experience from several of the larger corporate dealerships in town. And a certified mechanic on duty. They know what they are doing. The know the types of cars El Pasoans want and need with our environment. In the end due to surprise circumstances I didn't get the car I was looking at but I highly recommend anyone looking on a budget for a used car give West Star Auto Group a shot. Used car lots can make you feel like they are trying to "get to you" sometimes. But Frank left me feeling like someone who had my interests and needs at the forefront, with no tricks or rug pulling some places can exhibit.