Saw their truck at the PC farmers market and grabbed a cute knife flyer. I rarely see knife…read moresharpening shop fronts anymore, and this is the perfect mobile come-to-the-client set-up. Made an appt on their website which was Super easy and they both responded by text and called within an hour. Was able to get at appointment the next day during my WFH lunch break. Very communicative with text message updates. Showed up on time. They parked their fancy shop van in my driveway (they did ask permission) and set up an a-sign on the sidewalk for others to see. Appt took less than an hour for my 9 blades and 1 shear order. The Sharpener was very polite and professional, I will be recommending this company to all my neighbors and friends and will 100% be using them again in the future.

YES, YES, and YES to the ENTIRE experience with Blade Butlers!!…read more Scheduling: Easy and accommodating. Employees: OMGEE!!! YAAASSSSSS!!! So friendly and welcoming and informative!! Quality: PRO level!! Time: Under an hour. Worth every penny!!

Poor customer service. Sold me 2 defective knives, and would not give me full refund.read more

Very friendly staff. Answered all my questions and seemed eager to help out. Offered to show me a…read morevariety of knives and I didn't feel rushed to make a selection.

Who would've thought they was a high-end boutique knife shop in Park City, Utah? I stumbled upon…read morethis joint and couldn't not pick up something sharp. I ended up getting some Heritage scissors. For everything about knives, New West KnifeWorks brings the knowledge/business with some very fine products you can't get anywhere else. Check out the $14K knife set or the custom-made wooden wall magnets to keep your blades ready for action. When I am in search of a new knife set, I'll be thinking of this joint!

I was a passer by, and decided to pop in. I was in the market for simple knife set for the…read moreoccasional chopping, cutting and portioning I do in kitchen. On off chance, I got to meet the founder and owner, and member of his team, who help me quickly pick out the perfect starter set. A little slice of knife heaven in Park City.

Always great service, responsible prices and quick turnaround. We have used Doug's services for…read moremultiple years now and have never been anything but overjoyed at the ease of that first cut after sharpening!

Doug comes through again. Best service, best price, best result. I wouldn't take my knives…read moreanywhere else. No wonder he has nothing but five star reviews . Thanks so much Doug.

Brought in all my gardening things to be sharpened; loppers, hedgers, shears and they were all…read morecleaned and sharpened. Nice people too! Thanks for taking care of me!

Excellent service and quick turn around time. I would suggest NSL Saw & Tool to anyone!read more

Excellent service. They've always been professional and fair. We had them tune up our snowblower…read more When I picked it up I thought I was getting the wrong machine. It looked completely new (about six winters old). Croft straightened all the blades, made the secondary propeller hum once again (or whatever the thing is that shoots the snow up through the tube). And, the coup de grace -- the beaten and worn scraper was beautifully finished with a new, perfectly straight blade. They've provided the same great attention to our chainsaws. Plus, they are always upfront about something being worthy (or not) of repair. Great shop.

On November,13 2025 I called Paul's All Right (Wrong) Sales & Services about repairing my…read moresnowblower. I mentioned that I had my snowblower repaired last year and thought it was $25.00 for pickup and delivery because they said it would be $35.00 now. And I remember they use to do it for free probably because they were hard up for business. Robbie started to get a little irritated at me. We talked about what was wrong withe machine. He said it would need the cable and probably the dashboard too and it would cost $90 for labor $67.00 for parts and $35.00 for pickup and delivery total $192.00 plus tax about $200. So I said just come and pick it up, they said okay it will probably be tomorrow. They called me a couple hours later and said can they pick it up now? I said sure. The very next day they called me and said we will need to order the parts from a different place because Husqvarna is out until March of 2026. I will cost $20.00 more. He also said that I should also get these things fix the Auger is bent and the Scraper blade all need to be replaced. Total charge would be $550.00, I said I will get back to you. I went down to to the shop and Talked to Emily I told her I could get all the parts for $67.00 the dashboard and cable through Amazon. Emily said we don't buy through Amazon. I said how much it will be she said $240.00 I said including tax? Then I took a business card and wrote down $240 she didn't say anything, then I left. Emily called me up November 24 at 2.36 pm and said your snow blower is ready and its $252 and you need to pay for it and we will bring it up. I immediately said we agreed on $240.00 including tax she said there's $12.00 shipping. We argued and I think I said why are being such a bitch. Anyway we continued argue about the extra $12.00 then she hung up on me. I called her back and said I will give you a credit card but I will back charge the extra $12.00 she said I need cash then. I called a few days later I have cashiers check they said they will not take it only cash and you have been a pain in the ass speaking real loud yelling at me. Then they said I have 30 days to pick it up. If you look around on the internet you will see all the negative comments about them including the Better Business Bureau. Their customer service is horrible mainly with Emily. Some of the other complaint is how they find other problems with your machine other than what you wanted fix. They also told people that their machine was a piece of sh*t. They have also told customers to get the F**K off their property. This company should not be in business please do not do business with them you will probably regret it. My name Paul Guymon I have lived in Bountiful for 35 years and have been treated this bad by any business. When I called Paul's to pay for my snow blower repair they told me that Croft doesn't want my business. I went to Croft on last Friday to talk about their Honda snow blower and maybe buy one. I told one salesman about my problem with Paul's he must have called them and they told their side of the story. If its true that an employee said that Croft doesn't want my business. That employee needs be taught that all customers are important. I don't think Croft is anything like Paul's they try their best to treat customers with the best respect. If you look at the comment about Paul's company on yelp, BBB and others you can read they treat some of their customer like crap. They use foul language and threaten them.

American Saw and Hammer sharpened nine Stihl chainsaw blades. All turned out perfect with the RAKER…read moreon each tooth also trimmed to allow the cut depth to be perfect. Great "turnaround time". They also sharpened a very expensive table saw carbide blade from Israel, that cuts beautifully smooth again. Great hard-working guys that do quality work for a very reasonable price. Rental Maintenance Co.

They always take care of me. I have been coming here for years. Bought a blower, trimmer, and…read morechain saw. Always tuned me up and show me how to keep them lasting a long time. Only came in for one break down, had it back quick. Everything has lasted a long time. They didn't up sale, they put me into equipment for my needs. I love my equipment they sold me. I get made fun of for driving a Ford though. Still, I give them 5 stars.

Began using this business when I decided to purchase a zero turn lawn mower for our residence…read more Fantastic purchase, great employees, extremely customer service oriented. Glad I decided on the purchase from this local family business!!! They've since serviced it several times. I can't say enough great things about them. Thank you.