Excellent service. They've always been professional and fair. We had them tune up our snowblower. When I picked it up I thought I was getting the wrong machine. It looked completely new (about six winters old). Croft straightened all the blades, made the secondary propeller hum once again (or whatever the thing is that shoots the snow up through the tube). And, the coup de grace -- the beaten and worn scraper was beautifully finished with a new, perfectly straight blade. They've provided the same great attention to our chainsaws. Plus, they are always upfront about something being worthy (or not) of repair. Great shop. read more

On November,13 2025 I called Paul's All Right (Wrong) Sales & Services about repairing my snowblower. I mentioned that I had my snowblower repaired last year and thought it was $25.00 for pickup and delivery because they said it would be $35.00 now. And I remember they use to do it for free probably because they were hard up for business. Robbie started to get a little irritated at me. We talked about what was wrong withe machine. He said it would need the cable and probably the dashboard too and it would cost $90 for labor $67.00 for parts and $35.00 for pickup and delivery total $192.00 plus tax about $200. So I said just come and pick it up, they said okay it will probably be tomorrow. They called me a couple hours later and said can they pick it up now? I said sure. The very next day they called me and said we will need to order the parts from a different place because Husqvarna is out until March of 2026. I will cost $20.00 more. He also said that I should also get these things fix the Auger is bent and the Scraper blade all need to be replaced. Total charge would be $550.00, I said I will get back to you. I went down to to the shop and Talked to Emily I told her I could get all the parts for $67.00 the dashboard and cable through Amazon. Emily said we don't buy through Amazon. I said how much it will be she said $240.00 I said including tax? Then I took a business card and wrote down $240 she didn't say anything, then I left. Emily called me up November 24 at 2.36 pm and said your snow blower is ready and its $252 and you need to pay for it and we will bring it up. I immediately said we agreed on $240.00 including tax she said there's $12.00 shipping. We argued and I think I said why are being such a bitch. Anyway we continued argue about the extra $12.00 then she hung up on me. I called her back and said I will give you a credit card but I will back charge the extra $12.00 she said I need cash then. I called a few days later I have cashiers check they said they will not take it only cash and you have been a pain in the ass speaking real loud yelling at me. Then they said I have 30 days to pick it up. If you look around on the internet you will see all the negative comments about them including the Better Business Bureau. Their customer service is horrible mainly with Emily. Some of the other complaint is how they find other problems with your machine other than what you wanted fix. They also told people that their machine was a piece of sh*t. They have also told customers to get the F**K off their property. This company should not be in business please do not do business with them you will probably regret it. My name Paul Guymon I have lived in Bountiful for 35 years and have been treated this bad by any business. When I called Paul's to pay for my snow blower repair they told me that Croft doesn't want my business. I went to Croft on last Friday to talk about their Honda snow blower and maybe buy one. I told one salesman about my problem with Paul's he must have called them and they told their side of the story. If its true that an employee said that Croft doesn't want my business. That employee needs be taught that all customers are important. I don't think Croft is anything like Paul's they try their best to treat customers with the best respect. If you look at the comment about Paul's company on yelp, BBB and others you can read they treat some of their customer like crap. They use foul language and threaten them. read more

Everything went well super nice customer service good attitude from everyone working there I will recommend this place to anyone Money well spent thanks guys read more

Been going to Croft for years, they are my go-to for sales and service. I recently took a snowblower in that had been sitting in my parents shed for a few years unused to them for service. Employee Tristan took great care of me and saved me a bunch of money by not doing unnecessary things on it. Great local business! read more

WHO DOES THIS? In a somewhat desperate search for a new tiller, I made my rounds to several stores trying to find what I needed. Croft supply said they wouldn't have this particular tiller for another few weeks... And then in perfect Miracle-on-34th-Street style, Mark Croft said, "... but my competitor down the street has one in stock now. If you need it now, you should go to them." These days, who does that? And that of course increases my loyalty to this business over any competitor. Thank you! Thank you again! read more

Croft Power Equipment - Outdoor Power Equipment Services Near Me - Woods Cross, Utah

I bought a Snapper lawn mower here. 0 support from Snapper...and Croft simply put up their hands. I bought on sale last fall to use this Spring. I should have cancelled my purchase when I found out that I had to wait 4 weeks for a bagger, which Croft assembled and delivered. Unfortunately the bagger comes apart near the bagger discharge and periodically sprays grass everywhere including on me when I have to stop to fix it. The 2nd time I used the mower this Spring, the strap that holds the discharge tube to the chute broke. None of these things will Snapper support or warranty, nor will Croft. Life is too short to do business with either company. I wish I had gone down the street and bought an Ariens for slightly more! read more

We love going to Croft for all our equipment needs; chainsaws, mowers, debris loaders, edgers, power saws, trimmers, backpack sprayers, parts, repairs, add-ons, the list goes on and on. Tyler and Mark have done a great job keeping that place running smoothly. We'd recommend Croft to anyone that needs power equipment for commercial or residential! read more

Love this place great place good people, jack helped me out he's a great kid way better than griffin

Purchased an Echo power sprayer. After a few months it quit working. The Service Department was able to get it fixed and working at no cost. Croft turned what could have been a bad experience into a really good one. Croft is great place for Sales AND Service. read more

There's a reason this place has a 1 star review. First off go somewhere else. I've dealt with this place for around 3 years and there meh. We've used them for servicing our companies small motors and blowers and whackers. This time I brought in a personal mower that I bought for my home. It was an older mower but still a good mower. I bought a new carb for it and installed my self. Couldn't get it dialed in correctly so I figured I'd take it over there to finish it up. I had the mower running just very poorly. Anyways after 300$ and only the ignition replaced and it still wouldn't run correctly I needed 100$ more diagnostic fee just before they knew what they needed... like wtf... the engine is a standard Briggs and Stratton motor. Idk how more basic you can get. After they wanted more money I figured I'd just take it home. Lost my business and my companies business. Go to speeds in salt lake. Those guys do good work. read more

I purchased a new stihl chain saw had issues starting it after first use. Took it back and was given instruction on how to start it. Took home continued to have problems could not start when it gets hot. Took back second time in first month of ownership. Was told it would cost approximately $100 to check and see what Was wrong with it. Last stihl and last purchased form this shop. Crap customer service on what looks like a poorly made product that they do not support. read more