Very pleasant experience working with O'Fallon family floors to replace the carpet in a few rooms…read moreof our house. We had someone out to measure and got a quote promptly. Their pricing was great compared to a few different companies. Went to the store to pick out carpet options and scheduled. The installers arrived right on time and worked quickly. They were just fantastic and cleaned up after themselves. Very pleased with their work and will happily seek them out with any future flooring needs.

We had a great experience start to finish with O'Fallon Family Floors! They were able to quickly…read morecome over and measure our space to give us a quote. Once that was completed my husband and I went to their store to look at carpet samples in person and pick out our carpet. The staff there was friendly and very helpful. Installation day went extremely smoothly! They were on time, efficient and our carpets looked excellent at the end of the day. I also appreciated the checklist they sent ahead of time to make sure our rooms were ready to go when they arrived on installation day. We got our carpets replaced in 3 bedrooms, and would definitely use this company again for any future flooring needs!

We recently hired Flooring Correct to remove the carpet and install new floors on our entire first…read morefloor, and the results are phenomenal. The whole place looks completely transformed -- clean, modern, and beautifully finished. A special shout-out to Jonah's crew and Scott's crew, who were incredibly professional from start to finish. What impressed us the most is that we weren't even home during the installation -- we were on vacation! We came back to flawless new floors, zero mess, and everything done exactly as promised. That level of trust and craftsmanship is rare. If you're looking for a team that's reliable, detail-oriented, and truly cares about delivering amazing results, Flooring Correct is the one. Couldn't recommend them more!

So thankful we found these guys right as we were moving in to our new home. They helped me find the…read moreexact flooring we had on the first floor to match the second floor. They were so quick and easy to work with. On time and easy to communicate with. Jonah and Scott and the crew were very detail oriented and did everything so perfectly. We had nasty carpet ripped out and hardwood put down and the baseboards replaced in one room to match the rest of the house. They were helpful with tips on maintenance. I got two other quotes and these guys were the best with price but also scheduling. I would recommend Flooring Correct to any of my friends and family. If I need any other flooring I'll be giving these guys a holler.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

I hired Rick in Jan 2025 to complete finish our unfinished basement. The 'team' of 3 men were from…read moreIllinois. I live in O'Fallon mo. These men didn't arrive until 10:30am to begin their day. They took a lunch break and left each day by 3pm! One day, I saw that they were using my extension cord that they'd taken from my garage without asking! Umm bring your own equipment please or at least ask to borrow. Only one of them could speak broken English. They were scared of my dog so I HAD to be home while they were working. It was ridiculous. Their drywall skills were pathetic and tape and muddying looked like my preschool kids did it. When I would show Rick their shoddy work he would had them correct it but it was over and over and over. Their paint work was poor. Parts of the floor tile had to be removed and replaced. We found The ductwork was left unhooked up and ceiling tiles right over unfinished ductwork. I would not recommend and I will never use again. DO NOT USE THIS COMPANY as they hire non English speaking men who do do not know how to do interior construction work. Egress window leaked too

Rick and his team at Premier 1 Properties did an incredible job finishing our basement and staying…read moreunder budget. We had a low, tight budget but big dreams. We received quotes from a dozen contractors and none of them could stick to our budget. Rick provided some solutions that would help us stay under budget and still have a really nice space. It is now the BEST space in the house. We will be calling on Rick again for our next renovation. We had a one-year-old at the time of renovation and it was in the middle of the Covid 19 Pandemic. Rick and his team were incredible with checking on us and letting us know in advance how our day might be disrupted by the work. They were considerate of sound levels when he was napping and so courteous of our home life, which we were still adjusting to ourselves. This showed us a lot about the character of Premier 1 Properties. They care about the quality of their work, but they also care about their customers and their experiences during renovations.

This company has been outstanding from start to finish! We were looking to put a runner on our…read morestairs and hoping we could get it done prior to Thanksgiving. This was about 2 1/2 weeks ago. The second I looked them up on Angi. Someone called me and the ball was rolling instantly. I communicated with Allison and she kept me up-to-date on everything and let me know when one of the guys was coming out. A fantastic, friendly and easy person to work with. Jeremy was the first one to come, and he was very personable and seemed genuine from the second he came in. He offered us different options, gave us some opinions, but ultimately left it up to us. When we asked about the chances of it being put in before Thanksgiving, he said he felt very good about it, could not promise anything, but would do his very best. The carpet was just installed today and it looks amazing. Chris is the one who came out to make sure everything was measured the way we wanted how much carpet vs floor would show. He did the installation. Promptly here at 10:00 am. He was beyond incredible. Not only did he once more walk us through everything before he started, but he fixed a small issue we have been having with our top step where there is a decent gap between the stair and the wood, We have not been able to fix it. He said he could take a look at it for us and he fixed it. Then on his own without any asking he went and re-glued some of our spindles that were just loose. When you would walk down the stairs, they would make a little rattling sound, but he fixed that for us on his own time. I would recommend them 100%. They were spot on, great communicators, very personable and did a fantastic job.

Professional and efficient service. Carpet replacement in three rooms and steps. Looks good!read more

We had our floor redone in 2018 by Michaels and it still looks like it was done yesterday. Sales &…read moreinstallation were top notch and cost was reasonable as well!

Terrible. Issues with Michael's Flooring goes on and on. After initial installation just about we…read moreevery part of our house was covered in sawdust. Cabinets, appliances, top of fridge, etc. Garage was a disaster where most of the pieces were cut. I took numerous photos. A Michael's rep came out to review the mess. He commented he had not seen a "dusting" like this in a while (a "dusting?!). He asked what could Michael's do to make it right. He offered a $100, $150, or $200 off installation. I commented $150 or $200 would be nice. Flash forward several weeks. I went into Michael's to report yet ANOTHER issue (hall closet door track not glued properly). I inquired about the discount offered by the rep but the manager new nothing about it. He checked with the rep who, magically, seemed to NOT recall our conversation. I reminded the rep of the offer. He told me he would check and call me later that day. NEVER heard back. That's bad business, low integrity. A few more issues listed below: -I was told Merry Maids would send out a team to help clean. One person showed up from another business (?). She did the best she could but much to clean. -We switched from 3" baseboards to 5". A couple areas were left as 3". -Wrong color transition pieces were initially delivered and had to be reordered. The installers had to return to put in place. Michael's prides itself as being a friendly, family-owned business. However, much to be desired. There are many other flooring companies around. I would recommend using one of them instead.

Amazing company. Great customer service. Caring employees. No sub-contractors. Pride in their work…read more Installation was flawless. They cared about every aspect of this job from initial contact to help with selection updates and installation. Family-owned, local business. I would use this company again for any future flooring needs -- they do more than carpet!

Jay and his crew (Rob - Gage - Frank) finished laying our new carpet on the main floor, stairs, and…read morethe entire upstairs. Wonderful job. Great workmanship and my wife commented what a pleasant group of guys to have in our home. Blessings

The staff at Hometown Floors was great to work with! Our questions were answered immediately and…read morecorrectly, the communication was proactive, and the installation (completed by Skip and Kevin) was flawless. We are very happy with our experience and would recommend them to friends, family, and neighbors!

First -the floors look great. Our installer was fantastic. The business part of this transaction…read morewasn't so good. First quote went up significantly (due to the measurements that I gave them) book, I'll assume that responsibility. Pick out another flooring so the wheelchair can go over it. Then the pricing starts really fluctuating. They've already started tearing out the flooring. Here comes Mr. Hometown himself. Another 2k for subfloor. Absolutely not. Decided to glue it down. No mention of price change. Floors done-look fantastic! Get a call from Mr. Hometown -they will be adding $400 to the second half so that they can pay the installer for putting down glue. Pretty poor business there Mr. Hometown. I really debated about writing this - $400 on top of $18k doesn't sound like much but such poor business Mr. Hometown.

love the floor. Lance was professional and did a great job. He suggested things we hadn't thought…read moreof. We would use again.

would put zero if I could. installers they hired scratched my car, denied it and then wouldn't pay…read morefor my car to be repaired. would not recommend them at all! The installers were also here at my house 12 hours and the next day the carpet was coming up and the linoleum was bubbling. My husband and I are out over $1000 for car repairs that they are denying. I don't have that to just pull out my ass! horrible horrible company