One finds amazing professional services through word-of-mouth recommendations. And that is…read moreprecisely how I found the office of the Optometrist Dr. Guy Dietels, located in a small but inviting space, with the entrance on the right side of the Sam's Club in Roanoke, Virginia. After being awarded the Yelp Triad Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants, businesses, and entertainment venues, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And the Optometrist Dr. Guy Dietels, in Roanoke, Virginia, is a perfect example. Having no association with Sam's Club itself, this visual exam facility is operated by Dr. Guy Dietels, an independent Doctor of Optometry. But don't let its small size fool you. The office is clean, organized, and well equipped with all the required equipment for the Optometrist to perform an excellent eye examination to prescribe eyeglasses, and make a diagnosis of the condition of your eyes. The administrative assistants are very friendly, welcoming, and professional. The first time I visited, one of them was very helpful in finding out if my insurance covered my eye examination there, and later on when I phoned her, in scheduling an appointment on a convenient day for me. Today, when I went for my appointment to have my eyes checked by Dr. Dietels, the other, also very friendly, administrative assistant, welcomed me and had me fill out the new patient form, after having a look of my insurance card. She then very professionally performed the preliminary eye tests, and had me take a seat to wait for the Doctor to see me. All the positive feedbacks that I had received about Dr. Dietels, none even compared to the wonderful person as well as professional that he was. He introduced himself to me, and was very kind, courteous, and professional throughout the entire examination. He took his time examining my eyes to make sure my eyeglasses prescription came out perfect, as well as performing all the other routine tests, and dilated my eyes to check for any abnormalities. Everything came out well and I walked out of the office with the satisfaction of having had Dr. Dietels far exceeding the high expectations I had of him. I highly recommend him and his wonderful staff and definitely plan on returning for my yearly checkups.

Perfunctory examination without dilation that cost as much as the typical ophthalmologist's…read moreexamination. Too expensive for a Sam's Club optometrist.

Dr. Stewart and staff were super professional and friendly. They took care of my mother and set up…read morean appropriate referral for her for additional care. Would definitely recommend this practitioner and practice. Exceptional eye-care!!!

I moved here 16 yrs ago from Tn. After trying two of the large eye clinics, I could not find…read moreanywhere that i felt cared. I was about ready to go back to TN to my old eye Dr when i found DR Stewart. Fir the first tie in yrs, i felt like they cared. Eye exam was great, they took there time. One and a half weeks later, I got my new glasses. They may be the best glasses I have ever worn, prescription is awesome! The last place that started with a V, made my glasses 3 times before I could see with them.

I found Dr. Villa to be thorough and pleasant. His office staff were courteous. I did not…read morepurchase my glasses from his office.

I am 11 years old and I had to go to Dr. Villa for an eye exam because I was getting headaches. I…read moredid not want glasses! When I got to the office the girls were very nice to me and so was Dr. Villa. He is kinda funny and he made me feel better about being there. I picked out my glasses with a lot of help from the girls. They had to help my Mom like the glasses I picked out! They were great! I am now looking forward to getting them and showing my friends. Thanks Dr. Villa for being nice and thanks to all your staff they are great! Your Friend, Owen

I couldn't ask for better care for my eyes than what Dr. Neal Jessup and his staff provide…read more Exceptional service that's always above and beyond. Best Optometrist in the area by far.

Honestly, I have a huge fear of anything having to do with eyes and this was my first time getting…read moremy eyes checked. They were great, they were also able to do the exam without dilation so I could get back to work. They were also very respectful of my time and knew I had a short window to do this appointment. Everyone was great to work with and I'm excited to have my glasses in a few days.

Quality care, very professional and very knowledgeable on any eye care. Glasses, cataract surgery,…read moreeye diseases.

Dr. Norman Kahn is the best eye Dr. I have gone to! I was very nervous to see an Optometrist,…read moreespecially since it had been several years since I had seen one. When I met him, I was instantly at ease with his relaxed, friendly and professional demeanor. I had never had to wear glasses my entire life, and now, (that I had aged a few years), it had become a necessity! Dr. Kahn did a VERY thorough exam and had found a spot in my right eye on the cornea. This apparently was not a new issue. I was completely amazed at this, considering he was my "godfather" and had been my Optometrist and the family eye caretaker ever since my father and he had graduated Medical school together in Philadelphia!!!!! I try to believe that it was due to the lack of technology that was available to them considering the times!!!! Anyway, it was addressed and fortunately was nothing to worry about. Just keep an eye on it.. No pun intended..Turns out that I needed glasses severely. No surprise to me! I was fit with a pair of great glasses that would fit my personality and that I also was comfortable with, physically and mentally. From beginning to end,I was treated professionally, with a smile, and, in a timely manner. I could never have asked for more. He had moved from his location and I had gone to Germany for a short time, so, I had lost track of where he had gone. Now I found him and I am going next week. Try him yourself, you'll never find better! I have to add this also, he has the most AMAZING Beatle Illustrations hanging in his office that you will ever see! Thank you Dr Kahn. You ARE the best!

When my former eye doctor moved and went into military practice, I thought I would never find…read moresomeone that I could trust and rely on like that doctor. I have worn glasses and contacts for over 30 years - so I have been with several eye practitioners. From the moment that I met Dr. Kahn, I knew that I could trust him. He takes all the time that is needed to carefully examine my eyes, explain the progress, discuss options and find solutions for my eye needs. I never feel like I'm on a patient assembly line - he treats me as an individual with unique concerns. He always gives sound advice but allows me to make the decisions. I could not be more pleased with the quality of the care I receive from Dr. Kahn and his professional staff.