On hold forever with them. They put you on a phone loop that no one ever answers. How can you find…read moreout the information you need?

I traveled on vacation and had to get help when my contacts got "lost" in my eyes. Vistar was super…read morefriendly, offered to work me in no problem. They took excellent care of me. Now I'm off to enjoy my vacation!

Dr. Bradley is a fantastic doctor who does not rush his patients. He is also incredibly kind. His…read moreoffice at Magnolia is beautiful and immaculate, and the staff is incredible and friendly. Dr. Bradley is a fantastic ophthalmologist who does care for each patient and providing the best care possible.

I've never met a more patient doctor. And he's brilliant. I wouldn't trust my vision to anybody…read moreelse. He specialized in medical retina in one of the world's oldest hospitals in London, England. Ask him about it you go. Roanoke is fortunate to have a surgeon like him.

Get a second opinion before having Dr. Thompson do a procedure. Proceed with caution otherwise.read more

My first appointment today. I was unexpectedly running late, so I called to let them know. A…read morerather rude person told me I had a 15 minute grace period. I inquired what that meant and she was vague, but it sounded like if I was more than 15 minutes late they wouldn't be able to see me. I arrived 10 minutes late. 40 minutes later I was still sitting in the waiting room, I had not seen any nurse or doctor. I left. Why did I only get a 15 minute grace period. But they evidently have an unlimited amount of time that patients must wait before seeing a doctor. Will not return.

Dr. Till and his staff are very professional. He removed the cataracts from my eyes. Now my…read moreEyesight is great. I highly recommend them!

My experience with this business was very negative. I would not recommend them at all…read more They seemed friendly but were unable to make proper glasses for me. Also, there was a long wait time even though I had an appointment and I arrived early. Do yourself a favor and avoid this negativity in your life.

Great team of eye care professionals who genuinely care about their patients and their craft. I…read morehighly recommend them. They're also quite talented at repairing damaged or broken glasses and frames. They fixed a pair of Oakley Holbrook glasses for me.

I am blessed to be able to see again thanks to Dr. Eng and his amazing staff. I put off cataract…read moresurgery years ago and was walking blind. Praise God and this wonderful man and his staff I now see in 4k and HD . I have my life back. Please don't wait the chance to see again is at this beautiful facility.

Quality care, very professional and very knowledgeable on any eye care. Glasses, cataract surgery,…read moreeye diseases.

This review is for the Danville office…read more They had me playing waiting room bingo for over 2 hours past my appointment (for a 30 second injection). They kept calling people back who got there after I did, and when I questioned this, the employee got in my face and another rolled his eyes at me. I got fed up, told them where to stick my chart, and left. I doubt I''ll go back, as this is just another terrible example of the state of healthcare in the US. I had an active kidney stone, and my pain level was around a 6 out of ten, but they don't care. They just overbook appointments, and let the patients suffer in a dark waiting room being tortured by HGTV. If I have a 1 pm appointment, I expect to be seen at 1 pm, not nearly 4 pm. I will not play this game

There should not be one phone number for all Vistar Eye Center locations. Been waiting since…read moreNovember 18, 2025 to schedule cataract surgery. Called, found out the surgery coordinator was replaced and unable to get new phone number. I am disgusted with Vistar.

Dr. Tims replaced my lens in my right eye in 2017. I've dealt with various offices since then. They…read morewere all courteous and empathetic. I appreciate all they did to make my services comfortable and easy for me. The staff were professional, observant, and handled my concerns with care.

the doctor is always at least 30 minutes late to scheduled appointments. this has occurred for the…read more5 years I've been a patient here. today is my last appointment; I've waited in the chair in an office for 30 minutes; far too long for a doctor to leave a patient.

My father was being treated for Glaucoma by Dr. Cotter at Vistar. I have tried to contact the…read moreoffice several times since January 5th 2024 to have his records transferred because I relocated him to Florida. The recording said they will contact you within 15 days, I have yet to receive any response from that office. There is no option to speak to a person and my messages have been ignored.

I was referred to doctor Cotter by the best Opthalmologist in Blacksburg Virginia for my Glaucoma…read moretreatment. He was said to be the best in the area. He is very thorough caring and skilled. His practice is very large so expect a lot a patients and waiting, but he takes time with each patient and their individual needs. His office is well equipped with the most up to date equipment and he has an ample staff of technicians. I was very satisfied with his care and I am still a patient.

I went for an eye exam yesterday and was pleasantly surprised at the advanced technology here…read more Dr. Becky Mann was very informative and sweet and was very detailed with what was going on. I will definitely recommend any of my family members and friends.

Great service when I needed them the most. All of the staff was friendly, inviting, and prompt. The…read morespace is very classy and well kept