Karen is a wonderful salesperson - knowledgeable, helpful and kind. She goes beyond --read more

My family has been going to Paul Rich for generations. Their designers and owners are superb. They…read morehave quality furniture at a fair price and are always willing to help. We've never had a bad experience!!!

My husband and I just purchased a couch, chair and T.V stand with a fireplace insert. Pat who was…read morethe sales associate for our question and recommendations was so helpful and knowledgeable that it made it easy for us to make a decision on our new furniture. We highly recommend Solomon's furniture and tell them the Sisto's sent you

bought a Ashley sleep sofa.....cushions are not holding up all crumpled and look bad....called…read morestore refuse to honor 30 day refund ..say sofa is not in original carton...we never saw the original box.......will not go back ..manager not professional..owner evades phone calls....

Todd is very conscientious and understands your requests. Always nice to…read more talk to him, but hate to interrupt him because he's a one man band and has work to accomplish. It might take a little while to get your piece done but you have to be patient. it's worth the wait if you can. Nice guy. Mike Springfield, Ma.

I went highly recommend Todd for his excellent work on my lamp that needed repairing... Provides a…read morewonderful service and a great value!

This store is permanently closed and the Yelp listing should be removed. I have to add more…read morecharacters for this to be posted, so I'm typing this second sentence.

It is a pleasure doing business with Rick. Rick is upbeat, friendly and knows his stuff. I have…read moreplaced 3 different orders for Venetian blinds with him. He has been helpful, answering my questions as I narrowed down my selection.

I loved working with Ross and Berkshire Lighting Outlet, both for work and for my personal kitchen…read morelighting. When we needed replacement lighting for Berkshire School's art gallery, he clearly walked me through the options and got me much less expensive, but almost as good, replacements for the original fixtures (which are no longer available.) For my kitchen lighting, he helped me figure out a very complicated cable LED fixture system, was always helpful and on time, and worked well with my electrician. Ross doesn't mince words, or suffer fools, but he does his job well!

This is the place to go for lighting fixtures. Great selection in small showroom. Limited store…read morehours and days but he will make appointments for days he's closed.

My experience isn't finished, but my first visit with Vince helping me was great. He's very…read moreknowledgeable, pleasant and doesn't hover over you like the other carpet place I visited. I brought home 4 samples and will return with my choice on Monday. I'll re-review after my carpet is installed.

My husband and I got recently a quote from here. A gentleman came to take measurements. He arrived…read moreon time and knew the product we wanted. My husband had done a lot of research of the limitations of the materials we wanted to install (moisture and wear) and was impressed that this man knew the product so well. A few days later we got the quote. It was astronomical. We wanted to work with this store, so we called to ask why it was so high. This was not our first quote. I would not leave a one-star review for just a slightly higher price. This was a full 140% of what everyone else charges for the same exact product. As crazy as that is, even that wouldn't merit one star. The one-star review is for the snow job we got when asking why materials were so high. We were told this was the "landed price" and that other places probably charge shipping. Well, no...in fact shipping was free from other places. We pointed this out, and he said "Well, if that's the case, send me a quote from somewhere else in writing, and I'll have to have a talk with the sales guys." Posting this so any future customers make sure to shop around before accepting a quote. I'd hate to think if we were less informed and just accepted the job because we liked the guy. It was literally thousands more just for materials. Their labor, which they subcontract, was super high too. Disappointed since we wanted to work with them. Not a lot of good options in the Capital Region.

I first came across this place a few years ago when my wife and I visited the Berkshires. While…read morewalking by, we noticed several prints in the window that we thought would look great in our home. We decided to step inside and found even more things that caught our interest. They had a variety of items--jewelry, souvenirs, framed prints of artwork, comics, maps, and something I found particularly unique: framed book spines. As we browsed, the employee working there was incredibly friendly and helpful. Although we were initially on the fence about purchasing an art print, we ended up getting that along with some of the framed book spines. We recently returned to the area and decided to stop by again. This time, the owner was there, and he was just as friendly and helpful. A few years back, some coworkers had given me a gift certificate for the store after I told them about it. I had completely lost track of it, but the owner called his wife to see if she could locate any record of it--and within 10 minutes, they found it! We left the store with another large framed print, another book spine, and an enlarged, framed vintage train ticket from the Northeast Corridor. If you're ever in Pittsfield and looking for wall art or unique souvenirs at good prices, definitely stop by this cute store.

Don't mistake Museum Facsimiles as the Berkshire Museum's gift shop just because of its name or…read morethat it's literally right next door to the actual museum. This is separate and apart from the museum. So forget the oversized pencils and postcards racks- what you'll find are unexpected gifts, stylish homeware items, metal jewelry, garden stuff, leather goods, Can-Can French posters and more in this shop. We got our hands on an $18 metal hanging bird bath, ornamental metal hooks for about $6 ea. and a few other things. In a nutshell, Facsimiles has it all with banging prices.

James worked many years ago for my father, the best cabinet maker and woodworker in NYC at the…read moretime. Although we have some personal issues with each other, my opinion of James as a craftsman is top notch. From what I used to see of his work, I would not hesitate to hire him. He learned from the best.

Berkshire Carpentry is run by James Hansen. We hired him to put in two doors and do some mortar…read morework on our entrance. We discovered James is a skilled craftsman in many areas. And, he is an excellent problem solver who can implement solutions. The doors came out great as did the mortar work. In the middle of his work, we had a leak, and James discovered the source as coming from a dormer. He fixed it and replace all the siding perfectly. The leak is gone. James is polite, timely and responsive. If he has to change his schedule due to weather, he calls. He cleans up each day very neatly, a big plus! And his skills go beyond carpentry. His prices are fair and his work is high quality. We recommend him highly and will use him again.