Very knowledgeable service for BMW cars and mini Coopers. He caught problems that other shops completely messed. Part lead time took longer than I wanted. read more

Excellent BMW repair facility. My 2004 M3 Convertible was in need of some routine maintenance and didn't really know where to go here in Columbus as I am somewhat new to the area. I searched the internet looking for reviews and saw that these guys were highly recommended. I called Best Motor Werks, spoke to Rufus and explained what I was looking for. Told him that I had fallen behind on a lot of regular maintenance items plus the fact that the E46 M3 has the "Big Three" issues (Vanos, Rod Bearings and Subframe Cracks), and wanted the car checked out. Rufus is a real "car guy". He knows his business very well plus he's a real enthusiast. That makes a difference when you own a car like an M. He "gets" the fact that we LOVE our cars. I dropped the car off and told him that he could keep it for a while as it is not my daily driver. I asked for a complete multipoint inspection and a coolant change as it had never been done in the 11 years I owned it. The technician gave the car a thorough inspection and came up with a list of things that should be addressed as well as assigned a number from 1-10 in terms of how soon these items should be addressed. Rufus went over everything on the list one by one and answered any questions I had. There was no pressure to fix everything at once like you might get from a dealer. Since I only put less that 5000 miles a year on the car, there were things that could possibly be addressed next year. The owner John is great, honest and professional. As I mentioned earlier, Rufus is a true "car guy" and understands the love we have for our cars. I will definitely be using Best Motor Werks for all my BMW repairs and maintenance. Thank you Best Motor Werks. read more

Excellent and honest service, friendly and knowledgeable staff, and phenomenal prices compared to other similarly reputable shops in the region. Hands-down the best choice for getting your BMW serviced and serviced right. It's been 5 years of doing consistent business with John and crew. Literally every single BMW I've even considered buying has gone in for a Pre-Purchase Inspection. My cars go in every year for a checkup even when they aren't misbehaving. Every problem I HAVE encountered across four different cars has been fixed either in my garage or in his. His inspections are absolutely the most thorough and detailed I've ever seen. After taking my pickup truck to a dealership hoping for something similar, I was rudely reminded of how subpar other service centers can be and how spoiled these guys have made me. The guys are beyond professional, they're friendly and honest. They're car guys. They'll gladly tell you what NEEDS done and what can safely be deferred. They don't throw parts at problems they don't understand at the customer's expense. They absolutely seem to care as much as you do about keeping your car happy, healthy, and on the road. If you want to KNOW the work has been done right, these guys are the only real choice in Columbus. read more

Best Motor Werks - The current patients, both of which have been in to see Dr. Anson this week. - Auto Repair Near Me - Columbus, Ohio

Seriously consider taking your car here for service. I had my mini in here twice within 3 months, and was told $4,800 later I would need to invest another $4,000 to $5,000 to fix the issue. Clearly misdiagnosed the issue replacing things that really weren't needed. Comment when I picked up my car, "Yeah, every couple months we get burned like this." Also severely upcharges on parts, at least 3 times what is available from any parts store. read more

John, the owner, and his crew are knowledgeable and good communicators. They tell me when certain BMW recommended repairs are not necessary or can be delayed and which repairs need to be done right away. They get the work done quickly. I trust their judgment. I have used them for over 5 years. I'm not sure any BMW repair shop can be called good value. It is an expensive car to maintain. But, Best Motorwerks is less expensive than the dealer. read more

Service is OUTSTANDING! I have been there 3 times since my warranties are now done on my 2014 Mini S and I want don't need to go to the local Mini dealer since I found Best Motor Werks. Great detailed diagnostics, clearly telling me what needs to be done and when.  All work completed on time and done right! Cost is very reasonable and it is so nice to give a local small business my money.  John Best (owner) is really knowledgeable, nice, and honest. Anthony is great too.  Very detailed explanations, gives options, and ideas.  What a pleasure! This last visit was amazing!  Check engine light on and his tech diagnosed it as an emission valve (NVLD), but did not fix it.  Instead, John made me aware it is a know problem and there is an extended warranty by Mini and I should take it to the Mini dealer.  WOW - his honesty saved me $400-$500. I'lll be back!! read more

My experience with the team has mostly been with Anthony and some interactions with John. Anthony is really professional and knowledgeable. He does a really good job of being patient and providing explanations about current and future service related to my BMW. I've found them to be honest, accommodating and helpful in all facets of repair and service Would highly reccomend read more

John and his company have repaired my BMW's for years and they have always done an excellent job on fixing whatever was ailing my car. They are very detail oriented and. I hav never had to bring the car back for things they had missed. The costs are excellent and their attention to detail is superb. Whether and older or new model they are on the mark in keeping the car in mint condition. They are easy to deal with and quick to help you out. read more

John and his team are top notch. I've been taking my BMWs here since 2014. They are honest, extremely thorough, and will get the job done right the first time. If you're looking for BMW service in Columbus, you will not regret coming here. read more

Best BMW service in town! If you love your BMW and want to keep it in top shape, and hate having to rely on the dealerships for service outside of warranty work, check this place out. You will not be disappointed. read more

I have only been here once. I was looking for a place to service the Mini Cooper other than MAG, because Mid-Ohio Auto Group has the worst service people I have ever encountered. The guy that owns the place is named John, his prices are less than MAG. He has the same philosophy about taking care of a car and make it run for years and I do - so I have found a new service provider for the Mini. And based on what I have experienced so far with the Mini, John and I will be seeing a lot of each other. This is not the fancy marble floor with herbal tea and low funky furniture. But then again I don't feel like I am paying for all of that either. Other big pluses include friendly fast service at a reasonable price. If ou have a BMW or Mini Cooper and live in the Central Ohio area, you should check this guy out. It is located in a low price area, just south of the airport, but once again the price reflects the location. read more

This is the place to take your bimmer if you want professional, courteous, cost efficient repairs. I have been coming here for the last 6+ years and can say that I always feel like the problems were addressed correctly and for a fair price. read more

I've had both my 330ci and current 335i serviced at Best Motor Werks. The owner, John, is an honest man and always very clear with his assessment of the problem and a solution. His prices are fair and always lower than what a dealer would charge. He and his service technician, Anson, are highly-skilled in BMW repair and do excellent work. A few years back, the fuel pump in my 330ci failed. John drove to my home and replaced the pump in the driveway to avoid my having to pay a towing charge. That sums it up pretty well. Highly recommended! read more

The only place in Columbus area where I have trusted my BMWs for the past 8yrs ... truly professional and honest work with the best prices ... have always repaired what was needed and pointed out what could wait or look for in the future - you can't do better!!!! read more

Had my 2004 X3 brought in for hard steering and a triple failure on the speedo,ABS,4x4 lights. All google searches said the triple failure was likely a speed sensor on the right rear wheel. The power steering hose had rusted through and leaked out to cause hard steering. These guys looked at the car and gave me the 'out of state' discount! First the cut the hose too close to the steering rack so told me I needed a new rack ($2200 Genuine BMW part) because they couldn't remove the cut off piece. Then said I need two new front axles ($1200) because the toner rings were causing the triple failure. Total bill would be $5995! (they would not use aftermarket or re-manufactured parts). Toner rings on this car are in the front bearings and not on the axles. Car only has 65K miles on it but its 14yrs old so i am not dropping $6K on it! I had it shipped back to Boston ($650) and my mechanic did all the repairs for $2520. Re-manufactured warranted rack for $850. replace hoses and 1 speed sensor on right rear! WTF? These guys are either ripoff artists or don't know what they are doing! read more

I am a difficult customer who expects excellence in all areas of service from customer care to quality craftsmanship. During the past twenty years that's the kind of service I have received and continue to receive at Best Auto Service. We own two BMW's. John has kept my 2002 Z3 in perfect running condition as he did our BMW325 until we sold it. There is no one more honest, caring and knowledgeable than John and those who work for him. read more

Hello All, I have been a loyal customer since 2009 when I bought a 93' BMW 850 Ci which was a project car. Over the last 4 years I have had John complete MANY services to my 850 and now the car is running great and is a joy to drive. John made several suggestions for the order of repair projects and all the hard to find parts were located and properly installed. I couldn't be happier with the results and my 850 is a very reliable driver. Hey John, "I'll be back!" read more

They performed an inspection on a pre-owned BMW for me. They were very knowledgeable and I felt as though I had a thorough inspection and all information was clearly explained to me. I will be back! read more

Easily one of the best mechanic experiences I've had. We brought in our Mini which needed ball bearings replaced urgently as well as some problems with an oil leak and an Oxygen sensor replacement. John fixed everything and came under budget, giving us straight forward, helpful advice. He finished everything in 48 hours, even staying late for us to pick the car up after work. I would not take my Mini or BMW anywhere else in Columbus. read more

This is an honest shop that understands and practices good customer service. Owner John Best is straightforward and helpful. Anthony, who runs the shop's office, is friendly and polite. I had the timing chain and oil pan replaced on my 2010 MINI Cooper S Clubman. About a month after the repair, the pan began to leak in my garage. I took it back to John who realized that the pan's seal had not properly set. John replaced the pan under warranty and even helped offset the expense of my rental car. Thanks John and Anthony. read more

Far and away the best experience I've had with a BMW mechanic in Columbus. John did an excellent job on my E46 M3, reasonably priced and great work. read more

I've taken my 3 series to Best Motor Werks for years. I have consistently received top service. I would recommend any owner of a BMW or Mini Cooper visit the business. I was so confident in this shop, when I bought a second car, I got a BMW 5 series because I'm confident I can get the best affordable care for the entire life of the car. I have well over 220,000 miles on my 3 series thanks to these guys. read more

Had the opportunity and good fortune to find Best Motor Werks when I was looking for local BMW service. The owner, John, was the right man to go to! Service is professional, efficient, reasonable in price and accommodating to MY schedule! Prices are definitely lower than going to the dealer. I recommend Best Motor Werks highly. I couldn't be more satisfied! read more

actually ended up going here to get my rear wheel bearing replaced and new ATF fluid put in (for a pretty good price). They know what they are doing, just realize that for certain jobs they are very expensive. You have to do your research. For these two jobs they were reasonably priced read more

John is extremely knowledgeable, honest and thorough. He always endeavors to identify the least expensive solutions for any repair and I have always found his prices to be reasonable and fair. I have and will recommend him to my friends. read more

After recently moving to Columbus, I had a service engine soon light come on. After reading the 2 reviews, one of which, was based of of a quote and no actual work? Who writes a review like that? They have numerous 5 star views on google places. Anyway I decided to give them a try since I really like supporting local business. Plus you really can't beat a good honest relationship with a local mechanic. Unlike the giant dealerships, I like talking to the same mechanic every time. Not only did they fix my car, they also gave me suggestions on what will probably need attention in the future. Comparing my prior experiences with mechanics in other large cities, I found this company to be very friendly and they fixed my car in an extremely timely matter. I would recommend them to anyone, and I am definitely going to be using them for all my other BMW needs. read more

It's tough sometimes trying to find the right place to go to get your car fixed, especially with imports. I went to Best after reading reviews because I was new to the area. These guys were great and easy to work with and I didn't feel like I was getting hustled and could tell they knew what they were talking about. I had to take my car in for an issue that another mechanic said I needed a new transmission for (had a feeling this was not the case). Best fixed my problem for under $900(which was less than the initial quote). They also reset sensors for me that the last mechanic did not do (no extra charge). They let me know of some problems that I may face in the future, so I could prepare for them. Highly recommend. read more

John does do good work, but when comparing prices I found he likes to mark up parts and quotes higher labor time than what is actually needed. After you get John's quote, get one from All Hours automotive (ask for Justin) as well--I have a BMW M5 that needed a new clutch/flywheel and clutch sensor...John quoted me a range of $5,000-6,000 at 10 hours of labor. All hours just completed the work for $3000. They charged me true time of 7.5 hours, allowed me to purchase the parts at true retail cost ($2200parts at Bimmerzone, $800 Labor)and completed the job in 1 1/2 days. Best Motor Werks would NOT allow me to purchase the parts, and was obviously marking them up and would have had the car there for a week. Check Bimmerforums before agreeing to price as you will get a good sense as to what others are paying for the same repair. I think John creates his prices against what the BMW stealership would charge, so it appears that you are getting a fair price when in reality you can get so much better if you shop around. Always remember, a lot of shops do good work, why pay more than you have to. read more