Was In a real bind with my car. Computer was completely fried and I needed an O2 sensor. Work…read morewas timely and these guys will work with you. These guys really came through when this DIY needed some help. I highly recommend Tilton's. Great people and prices. Plus a 24 month warranty on all the work. You have gained a new customer and I will be back !!!!

We were given an estimate prior to the service appt that was detailed so we knew what expense to…read moreexpect. We scheduled our appointment, dropped our car off the evening before , and were in communication with Tilton's a few times the next day to figure out pick up. ( at a previous appt they offered to pick me up to return to get my car but we didn't need that this time ). We have used Tilton's for over 20! years and have always been satisfied . They are honest and they do great work.

This is the same location as the former Hand's Automotive. Dustin is the nephew of Mr. Hand and is…read morenot only knowledgeable about his work, but he's kind, communicative, and explains what he's doing, or not doing, and why. No BS. Highly recommend!

Good people , fair prices , good response times !! a third-party referred me to them and paid for…read moremy services but if I have any other issues, I will definitely go back here. They are honest people.

After our mechanic of nearly 20 years closed shop in 2023, I've been searching for a new place…read more It's so hard to find old school shops these days - where, like Cheers, they know your name, are honest and upfront, answer your questions w/out being patronizing, and are both knowledgeable and kind. Well folks, look no further, this neighborhood shop has it all! Had a rare issue w/a Honda and dropped a few hundred dollars at two other shops for a diagnosis that no one could figure out. Called these folks who got me in fast and found the problem in half the time for 1/3 of the cost. The owners called me, gave me expert information, options, and factual honesty! They also saved me at least $5k so they're clearly the new family mechanic shop! Seriously ya'll, they don't make mechanics like this anymore and when they do, they're rare. Superb service, phenomenal mechanics, helpful, honest, very fair pricing, and just amazing people all around. Cheers!

Excellent customer service, friendly staff, transparent service and communication, and great value…read moreon work. 100% recommend and will bring my car back here.

Unfortunately car broke down while out of town in Columbus. Decided to try Luke's per several on…read moreline reviews. Takeaway is this a professional shop staffed with good people who really are committed to customer satisfaction. This review is based on a one time experience but would probably use them again.

Had a not so good experience here. I paid extra for diagnostic, but was never told what was wrong,…read moreuntil I asked. Was told my car needed over $900 worth of work... when I got a second opinion at a car service place in Hilliard, was told half that price, and car was perfect after service was completed. I wouldn't trust this place, especially if you are a woman.

Wow, the service here is on another level! The short version - They are caring, honest, thorough,…read moreefficient, and really put clients first while communicating every step of the way. The long version - I had a bad experience at a different shop where my first call was great but my on site experience was terrible so I decided to call around. Cody answered and really set the tone for a wonderful experience. He was kind and accommodating, but I was still skeptical. So I showed up and was greeted right away even though a handful of people were already in line. As another employee walked by, he also greeted us and let us know it would be just a couple minutes. The place is bright and clean with a very comfy waiting area that includes drinks and snacks. The line moved quickly and Mike was the one who checked me in. He took the time to find out what my concerns were and asked questions to get as much info as possible for the tech. Even with other clients there, Mike gave me his full attention and didn't rush, yet everything was efficient and thorough. You can tell he genuinely cares about helping people and that's the vibe I get from the whole team there. I was able to take the shuttle home even though the regular driver was off that day. Curtis (an advisor) filled in and was so friendly. At this point I was still holding on to a little of that skepticism because I've been a service advisor, I've had over 100 vehicles, driven over a million miles, and had work done in at least ten different states at countless shops. I know electrical issues can be difficult and some techs just push them out the door without doing any work. Luckily that's not the case here. I got a call from the technician the same day. He explained what was going on so far, asked a couple questions, and let me know what the plan was. Again, no rushing, just kindness, caring, and good energy. I'm sorry I didn't clarify his name, I heard Muño but I could be way off. Either way, as a customer, he was one of the best technicians I've talked to. I later got a text with the inspection report. It was clear, thorough, and had videos of my vehicle along with pre recorded videos that explained some of the systems and issues. Then I get a call from Mike and we talked about how to prioritize the repairs since I'm on a budget. He didn't try to make me feel bad for not being able to get some of the work done, he didn't change his tone and rush me off the phone. He was compassionate and gave me honest feedback about which things are safety concerns and which ones I can come back for when I'm ready. I am so impressed with the whole team at this location and love the fact that everyone communicates so well. I didn't have to call them once and I was able to text if I did anything. I don't think you'll find a more caring team anywhere. I've had plenty of good advisors, good managers, and decent techs individually, but in 30 years of vehicle ownership, I have not found a place where every single person down the line held the same standard of honesty and kindness. This is now my go to shop for everything and I don't even live nearby! So if you need work, even if you're 20 miles away, this is the place you need to go!! Side note, check out their site for easy scheduling or special offers.

What an amazing experience! Booking an appointment was easy…read morepeasy. Great web site to book the appointment. VERY thorough check up report on my car with pictures and videos included of any issues. Free shuttle back to your house 2 minutes after dropping off your car. Wait wait what? Amazing. They would have picked me up when my car was ready if I wanted! Christian music, the Bible and other Christian Books along with snacks, drinks for your waiting experience! Professional service and fair prices! It just doesn't get any better than this. Businesses in all verticals should take note of this company on how to run a business.

The folks at Dandini's are great. I've been using them for a few years now with our VW's and the…read morelevel of service and care they give to our cars is why I keep coming back. It helps that their prices are reasonable, too! I'm looking at getting a different vehicle soon, and will most likely stay in the Volkswagen Auto Group umbrella of cars just because I know I have a good, trustworthy mechanic down the road who specializes in VW products.

I love having a hometown auto mechanic and one you can trust. We've used Dandini's ever since we…read moremoved here. They always find a way to fit us in. Recently, my battery died and they were able to get me in right away. Good thing because this recent winter storm hit us a day or so later.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I've loved using Westerville automotive for all things car since we've moved in down the street a…read morecouple of years ago. Super friendly, knowledgeable, and honest staff. I've always looked for a good mechanic to take all of my cars too, and I'm glad that I finally found them!

They are the best! Honest and great quality! The manager…read moreJustin really knows his stuff. he is one of the best automotive diagnostics people in the business. Again very honest and I couldn't recommend anybody better!!

Super quick and super helpful! Staff was very nice and I could tell that they wanted to help.read more