BEWARE! Intown moving service is a scam! We were overcharged, charged without our authorization,…read moreand left with broken furniture, damage to our home, and an overall horrible and unprofessional experience. The service ended up taking three times the estimated amount of time due to their unprofessionalism, poor planning, and unmotivated employees. To pack and move our 1 bedroom apartment, we were given an 8 hour estimate and told we would be charged by the hour at $230 per hour. (Of note, the average cost to move in this area is $40-150 an hour, but we were willing to pay more for the superior services this company promised- a promise that went unfulfilled). They began work at 9:40am worked until 3am on the first day, still did not finish, and were late to the job site the next day to complete the job. They worked for an additional 5 hours before they left without our knowledge and with furniture still needing to be moved. They ignored our phone calls and text messages. We thought they had stolen our property, but they ended up driving to our home without us and left it on the porch unattended in the rain. They claimed they did not have our phone number to call us and tell us they left which is false as they called and texted us multiple times throughout the day and could have easily walked over and told us they were leaving. We ended up being charged $3,116.50 and would have been charged an additional $2,686.86 if we had not told our bank to turn our card off. They took advantage of the hourly rate and took longer to get more money from us. They charged us for 8 hours before they even showed up to work, and then charged us again for additional time without discussing it with us. On the first day, one of the employees literally quit and walked off the job site. One of them also stole $70 out of my purse while I wasn't looking. This just proves the unprofessionalism of the owner and the employees he hires. I am a first time home buyer and am so disappointed in the amounts of scrapes, dents, and scratches left on my home and on our furniture. They owner himself tried to lift a dresser by the legs and snapped one of the legs off, completely breaking it. After complaining, they sent a check for $300 even though it was a $600 dresser. I can not say enough negative things about the "management" of this company. We tried calling to talk to the manager about our situation and left messages that were never returned. Turns out, the owner, Lung, was on site working on our move and still didn't speak to us or return our calls for concern. Lung is a liar and a scammer if he claims this company is the "best moving company in Columbus".

This was a terrible move I move a lot because my wife and I are in the army and when we left our…read moreold house they left it trashed and when they thought we weren't paying attention they covered all our stuff up with blankets and when they removed it our stuff was cluttered everywhere and this was very unprofessional to me and I don't ever recommend anyone ever go to this company....

Anthony, I can assure you that you do not want to go back-and-forth with me about this. The…read moregreatest thing that you could've done was simply acknowledged how unprofessional your business was, apologized and acknowledge that this was not your best work. But instead, you choose to justify and add completely untruth statements about what occurred, especially regarding the service I purchased versus the service you rendered.. I advised you that I was doing a full two bedroom home move, and what I had to move was significantly less than that. You weren't there to witness the absolute chaos . As a you called after the 3 hours delay in response to my threat to cancel to offer an apology, I'm unclear as to why you are now trying to resend that in an effort to cover your unprofessionalism. At any rate, you are miserable, your company is unprofessional, and sadly you appear to be biting off of the good name of J. I. T. (Just In Time Movers) who I undoubtedly thought I was getting, but ended up with your unscrupulous and unprofessional company. At the very least, ensure that you are present before you start defending behaviors and actions that you were not present for, but clearly felt compelled initially on the phone to apologize for. Sadly, you have not addressed what was stated with regards to my GRANDSON having to assist and being expected to, the unprofessional conduct of your staff and your children running amuck throughout my house as child laborers. Additionally, my daughter said almost nothing to anyone because she was so irritated and disgusted with the entire process. I'm just glad that this experience is in the past for me, however I STRONGLY SUGGEST that future potential clients look at the pictures that reflect what was my horrible reality . I'm sure they say 1000 more words than I ever could. It's sad that you can't just accept that this was an absolute disaster and acknowledge that YOU WILL DO BETTER TO SHOW UP PROFESSIONALLY with and for future customers. ***Your response is a COMPLETE FABRICATION... And who breaks their own fully functional furniture in anticipation of having to write a negative review. PLEASE take the time to address what I demonstrated proof of, not make up lies to deflect from the truth. Now go get yourself a life, a business license, liability insurance and some integrity to go with YOUR DISHONEST business practices. Instead of harassing me about telling the truth, GO HARASS your employees to be professional and respectful of customer's homes and property. EVEN YELP STATED THEY SUSPECT YOUR PREVIOUS POSITIVE REVIEWS WERE WRITTEN BY FRIENDS AND FAMILY. SEE THEIR STATEMENT! ! YOU' VE PROVEN MY POINT...

Anthony was great about communicating regarding the move and gave us the best price. Stefan &…read moreWilliam did the work and Antony stopped in to meet us and ensure everything was going smoothly. They were all very quick, polite & professional. I highly recommend JTI Movers for a positive moving experience.

They Amy be a good company, however the experience I had... I never actually had them do the move…read more The gentleman was very polite though. I first called and got a voicemail that wasn't set up so I was forced to text, I then got a call days later around 2100 asking when to come. I had asked if he'd call me the next morning as I was putting my daughter to bed. He did not call & ended calling days after. He apologized and I said no worries. Told me he'd be at my house the following day late in the day as he had to go to Atlanta that morning. A month later and he never called to apologize or reschedule.

Darnell and his crew were extremely helpful. They assisted with a long haul at the last minute…read moreafter another local company bailed on me at the last minute. They made sure that everything arrived on time and in perfect condition. They also took extra care with my marble table!

I used this company in January and they did not live up to the reputation. As soon as the movers…read moreshowed up, they started complaining about how much they had to move. They kept telling each other things like "we're only here for 2 hours, then we're gone" with me standing right there. After they were "done" loading the truck after 3 1/2 hours, the back half of the truck was poorly packed, not even to half the height of the truck, so we had to rent an additional U-Haul to move the rest of our stuff, which is a first. They put boxes clearly marked as heavy on top of fragile boxes, and some of our belongings were destroyed. I tried to make this right ever since the move, but they have been useless. Now the owner, Ricky, has completely ghosted me and is avoiding my calls. Pitiful experience.

Tammy and Mike did a great job of cleaning out my house of my large amount of boxes. I am limited…read moreas to what I can do due to health issues. My city requires all boxes must be broke down and put in recycling cans which is so difficult for me due my legs. It is a costly but it is my fault for not having it done sooner. I appreciate their help and recommend their services and Kindness of Mike and Tammy

I am very happy with U Pack. They were very helpful for my needs. They answered every question and…read morewhen I had to make changes it was so easy and not stressful. They were accessible every time I needed help and their pricing was the best for moving my daughter from college back home. It was over 2,000 miles. I highly recommend them. They made the move very easy.

I was very happy with U-Pack for our move to AZ in May, 2024. The reservations were easy to make,…read moreand I loved that I was able to speak to a live person each time I called. The delivery and pick-up drivers were very helpful and showed us how to use the bulkhead and secure our load. They were very accommodating with the delivery time of our furniture as we were unsure of the exact closing date and time. The delivery driver was very helpful in Phoenix. Our daughter also used them in February to move from CA to OH. I highly recommend U-Pack for your moving needs.

UPDATE: The owner called me and refunded me for the extra hour I was charged and is handling the…read morebroken mirror, he was very polite and apologetic so I feel like they've made right on the situation. Good customer service is very important and I appreciate it! The movers themselves are good guys ...I had two sets. First day, no one ever showed up, no one ever called. I called them around 3 wondering what the deal was and was told just 30 more mins for hours until they finally showed up after 7pm (I had an infant needing to go to bed and it was 17 degrees outside in the dark) so not really moving conditions . They moved a couple essential pieces and were coming back Saturday. Mind you I would have just gone into work and rescheduled the move had they done the right thing and accurately assessed when they would show up. I told them they could come back Saturday but I wasn't paying a penny more for the move based on my dissatisfaction. Came Saturday and were packing up on schedule...when I realized they weren't padding any of the furniture...they said they weren't told to come with any supplies for wrapping furniture or packing supplies (to pack my kitchen), so then they had to wait for supplies to come and once they did 2 guys stood outside talking to the guy who brought them for 20 mins before they got started again. I told them to just finish up the work that they had already started and they could go. A mirror was broken and documented...I had new movers within a couple hours to finish the job. Monday morning rolls around and I'm outside in the freezing cold arguing with them because they charged my card again and didn't even bother to address my broken mirror. They argued with me about having to pay for an extra hour more of their time since they were at my house...ummm 1 day of missed work, 2 days of childcare, waiting for supplies to be delivered, having to hire new movers, a broken mirror, and they just helped themselves to charging my card for more time!!!

It took 9 men to move me from Harris County GA to a storage company in Columbus GA and then back to…read moremy new home in Fort son Ga. The movers broke many things that included antiques, put dry/bottled (both glass and plastic) into boxes with no sense of responsibility ruining food in the process. They have refused to be held accountable. The owner consistently yelled at me - I front of workers and even potential customers - because I held him accountable. Storage unit was designed to more than accommodate my belongings but the Packers stuffed my belongings in so tightly that it came the door at the facility I used, which did not hold me accountable but Two Men And A Truck. Very bad services that cost me a financial fortune and a great deal of stress and grief as I realized the damage the caused. Again, zero accountability, only deflection of responsibility throughout the experience. I do not recommend this moving company to anyone and have already steered two potential customers away by the pictures I took upon the arrival of my belongings and the poor shape and destruction of property this company created.

Simplify with Margaret ( https://simplifywithmargaret.com/ ) was here today to help me to move…read morethings around the house and help organize some areas and what a difference they've made! I am recently widowed and have mobility issues (standing, walking) and needed help getting things moved up and down stairs as well as reconfiguring my garage workshop. After contacting the owner (Margaret) , we scheduled a consultancy. I had already put together a list of things to get done, and we went through the rooms that needed work and were able to put together a rough idea of what would be needed. Later I provided her the final list and within a week we had scheduled a date for the crew to do the work. Marcey, Jamail, and David arrived on time and, after a quick tour of the various areas, they took my list and got to work. Through the whole process they were personable, courteous, industrious, and engaged. Each had time to talk about the various processes and were generally just pleasant to work with. The list was extensive, easily a half-day's worth of work, but they were done in a little over four hours. The final walk-throughs of the various areas left me amazed at the thorough job and attention to detail. My role was to be available for questions, but otherwise I tried to stay out of the way and let them do their work. The questions asked were considerate and completely dependent on my judgement. There were some small adjustments as the work wound to the end, but the team was very adaptable and quickly worked through the adjustments, making sure that I was happy with the final outcome. Simplify with Margaret was easy to work with, their rates are reasonable, and the staff that I met were pleasant, hard working people that have a good head for organization. The day before the crew was to arrive I had discovered another task needed and Margaret and the crew had no problem with the change. The job they have completed provides me a great palette to work from for developing new work flows. Once I have a better idea of what I may need, I'll work up my list and give Simplify with Margaret a call. The company also hires out to help with Christmas decorating. I plan on contacting them to schedule a crew to help me with that this year.

Didn't know where to start to get my apt in order but Margaret and her crew came to my rescue!!!…read moreWords can't describe how pleased I am with the service and results!!!! I would definitely recommend & pricing compared to results I don't even think they compare...With the results you'll think you got a great discounted rate believe me!!! They didn't just come in my home & toss everything they included me in the process of sorting & arranging. Not only are things organized but manageable & if things do start to get back cluttered, upkeep & maintenance are offered to avoid the clutter building back up..Simplify was just simply amazing can't wait to tackle more projects in the future!!!

After receiving quotes from other companies that I've used before, I contacted 4 Hands Movers. I…read morereceived a price that was too low, and I should have known better than to go forward with this company. We agreed to a slightly higher price and set a date. Three men showed up in a small U-Haul truck and proceeded to move our belongings. They took 4 times longer than our move last year and still did not finish with the items I requested. Great price! Friendly guys! Use another company.

DO NOT USE THIS BUSINESS! 4 HANDS MOVERS IS A SCAM! I executed a service agreement with them and…read moreno one showed up to perform the agreed upon service. Each time I call the phone numbers 706-332-1031 (listed on service agreement) and 706-530-8170 (listed on internet search), the automated messages state that the phone numbers are no longer in service. The phone number 706-366-6543, on the same date of my service agreement, magically belongs to an older sounding lady who was "issued" the number on that date. No one is responding to calls, emails, text messages, or Yelp messaging. Thank goodness for the CC company and PayPal...they saved me from a loss.