Called here in a panic for a tow as my engine locked in my mini while working in Elk Grove. Omar…read more(owner) was friendly, calm, helpful, and we discussed the best for the situation. - as I had to go back to work, I booked a tow for the following morning and everything worked out just as Ammer had promised on the phone. I was towed and picked up exactly at 7:30 as he mentioned. His driver was super pro and courteous, and dropped my car to my preferred shop and all is good. Lastly, to comment on the price, it was definitely a good one and affordable, but please remember each situation is different and also it depends on the time of day. Support local. These guys are friendly and do amazing work!

Called all the other tow trucks in the area and he had the cheapest estimate so I went with him. He…read moretold me 20 minutes until he got there and he was on time! Once he got there he go straight to it. He tried starting my car and once he heard the sound he told me I just needed gas. ( I'm just a girl ) Instead of charging me $380 ( other places quoted me $500+) to tow to Vallejo he towed me to the gas station and my car turned back on. SHOUT OUT TO OMAR!! You're the man :) i appreciate the honesty and efficiency! If you're looking for a tow definitely give him a call and he's very handsome so bonus points for that ! 10/10 experience

Breaking down on the highway while heading home from the mountains is stressful enough. Add tight…read moreschedules back home, a nervous rescue pitbull, and not even being sure where you are--and the stress level goes through the roof. Priority Towing showed up and immediately changed the tone of the entire situation. The driver not only got our 4Runner safely loaded, but also drove all four of us to Stein's Auto Shop, waited patiently while we dropped the truck off, and then took us to a nearby hotel that allowed dogs. That alone was far beyond what we expected. What really stood out, though, was the humanity. Along the drive, we learned he had just gotten engaged to his girlfriend the night before. We ended up having a long, genuine conversation in the cab--exactly what we needed after believing we might be stranded in the small town of Jackson for a while. With work obligations and responsibilities waiting back home in San Francisco, the stress was high, and that calm, friendly presence made a real difference. Our dog is a relatively new rescue and was pretty shaken by everything. He was patient, kind, and understanding throughout, which meant a lot more than he probably realized. Priority Towing didn't just move a vehicle--they helped get us out of a bad moment and back on our feet. Truly grateful for the professionalism, kindness, and care. Highly recommend.

Richard was outstanding, polite, personable and professional!…read more Nice clean truck, great service all around! So glad they with AAA.

I had an unfortunate incident when a person threw a glass bottle through my winsheild when I was…read moredriving at a high rate of speed. I was unharmed but my winsheild had a hole the size of a softball in it and I was stranded about 1 hour from my destination. Max from Loyal towing showed up as my AAA tow service and I couldn't have been more grateful. Not only did he advise me that the place I requested the car be towed did not have a secure yard but he called his boss and arranged to have my car towed to the Loyal Towing secure yard in Sacramento and safely stored until I could have the windshield repaired. (They did not charge me to keep my car on their lot for two nights) The people at Loyal towing also helped me find a person to replace my windshield the next morning (safelight winsheild repair quoted me two days later and a much higher price) and the gentlemen who replaced my windshield was prompt, fair and just an all around sweet guy! Overall, the people here made a scary and unfortunate incident turn out alright. I'm very happy to share my experience if it helps this solid business. I encourage anyone who needs honest and professional help in the towing department to call the people at Loyal Towing.

Adj: Atrocious and Awful!…read more Really not sure how this place could have 4.1 stars on avg. But on a cold January winter day, one of our couple of weeks new tires lost air gradually and we had a flat. Thankfully, we were not on the freeway when this happened, but were on a residential street. Unfortunately, we were not within walking distance to our home or even close to our neighborhood. Nevertheless, we were so glad that it was a sunny and kind of warm day after quite a few rainy and stormy days, so at least we didn't have to wait in the wet and cold outside. I called my insurance company who sent Loyal. After over an hour, I was like, they said they'd be here in 45m, so I called our insurance back, only to find out that Loyal canceled on us w/o notifying us and our insurance co barely just found out and so they just rerouted the service order to another towing company! I was not a happy camper. Yours truly waited on the side of the road for most of this time by myself in order that a Good Samaritan, living in the house right where our car started losing air quick (thanks to my hubby for noticing, I'm not sure I myself would've noticed until it was really flat) could take my husband and my kids to my in-laws kind of nearby and borrow their (hardly driven) car (they are too elderly to drive to us for those wondering) to take the kids home and come back for me. Again, it was really a blessed day to have a flat b/c it actually was so sunny it got kind of warm, but after 2+ hours wait, the sun was starting to go down... Time is money so wasting my time = terrible value! Come to find out, Loyal is NOT even a local company, I know it shows they have a local address and number, but our insurance company directed me to a San Diego number when I asked for Loyal Towing's number to call myself and complain. I'm not sure that would do anything, but in any case, the only contact number we ever got was to a San Diego number where the central call center for Loyal is located. Lesson learned that if we ever need roadside assistance again and my car insurance sends Loyal, I'll immediately ask to have a different company sent. Thanks to all other Yelpers reviewing Loyal Towing who've also experienced terrible service (or disservice and no-service in my case), so others will know to avoid them like the Plague they are!!!

Vehicle was towed by Rincon Towing. Immediately after the tow, I noticed loose/damaged underbody…read moresealing that was not present prior. I documented the issue and followed their process, including emailing photos and calling multiple times for follow-up. Despite this, I was not provided any documentation (photos/footage) of the vehicle prior to towing, and communication from their supervisor was unprofessional and unhelpful. The vehicle is brand new (~2,500 miles). I also had it inspected by Honda technicians, who indicated the issue appears consistent with something being pulled or disturbed, rather than normal adhesive failure. I attempted to resolve this directly with the company before leaving a review, but was unsuccessful. I'm sharing this for transparency and would still prefer to resolve this matter professionally.

Called for pricing. Provided pick up address and address for the car to be towed to. They said " We…read moredon't have any trucks available today". However, all I need was pricing to see if I Could afford their services. I said I'm not in an emergency. I just need to know what the price is. They say "well you have to call back tomorrow." They would not give me a price and said we can't help you. Not rude but very direct and serious. Very strange. They said the price changes every day. Not helpful at all.

$175 to put spare tire on. Just need a spare tire put on couple minutes from the shop quote 175$read more

AAA is a rip-off. Cut them out and just call Capitol Towing. Phone call. Towed. Dropped off. Paid…read more 30 minutes. Use independent, licensed companies. Cost less than a month of AAA for my 4 cars.

Great company super reliable and honest would use again. Very responsive and good price.read more

Fantastic tow experience. Excellent customer service and great communication on the process…read more Pricing was straightforward.

Had to get my car towed from a mechanic back to my house, so I called Vickers. Mark got the job…read moredone the same morning at a competitive price. His communication was transparent and friendly.

Super quick and easy tow to a local shop in Davis. Mark is friendly and knows all the shop owners…read morein town! I paid $120 for a short distance all wheel drive tow.