BUYING my new Wolf Range was the easy part. The sales person was helpful and accomodating. It was…read morethe DELIVERY that was a nightmare !! First of all, I was charged an additional (on top of the regular delivery fee) $150 for a large appliance fee. One would think that this would ensure that a smooth and professional delivery would ensue. The 2 guys who delivered my 48" range were clowns to say the least. They put the range up "on one end" and my heart just sank. By the time they got it inside, one door was scratched. Plus who knows about the guts of the range. We filed the damage report and here it is 4 weeks later and the technician has come to replace the door only to find out that something else (a hinge?) was damaged and that needs to be ordered as well before the repair can be fully completed. Also, technician said that the installer should of "leveled" the range. The DID NOT !! What was that extra $150 for ?? I wouild think that a refund in that department is due to us. I am so glad we chose to buy our other new appliances elsewhere.

My wife and I were looking for a washer and decided to try this store rather than a Big Box store…read morelike Home Depot or Lowe's. What a disappointment. The salesperson who assisted us did not know the status of their inventory, quoted a 3 to 5 week deliver (when our washer had just failed), and outrageous prices. She was the most unhelpful person ever. Plus, the noise was deafening while they were doing repairs. No one was friendly, no one went out of their way to help us. AVOID at all costs!!!!! We went to Home Depot, found just the right washer for a great price and delivery in 3 to 5 days. I will NEVER go back to Garner Appliance. Beware.

Worst customer service, my product purchased was damaged after purchase and yet they would not…read moresupport or do the right thing. Took money and ran

The worst customer service bad experience . I was willing to…read morebuy some appliances but I changed my mind at the last minute cus of the dark hair guy with a beard (middle eastern look) he was so rude and disrespectful and qsuper arrogant with a terrible attitude. Please get a professional staff that knows how to deal with the customer.

They put an ad on FB advertising a Black Friday sale with used appliances starting at $99. My dryer…read morewent out on Thanksgiving so went down there. The salesman said "oh that's just the ad, we don't have anything for $99." The cheapest dryer they had was $249 and it was pretty beat up. We left and went somewhere else.

My go-to appliance store! I've purchased several appliances from them for my rental properties…read more They always provide quality and great value!

We've used Mr.Appliance twice now for our busted fridge and microwave. Kurt provides a very…read morethorough approach and explanation. Fixed both within less than an hour. Two big thumbs up :-)

Technician was courteous and professional. Company is very responsive. Only issue (minor) was the…read morecleanup wasn't as thorough as expected.

Very nice couple to work with. Went to help my in-law purchase a refrigerator is not use or…read morerefurbish. It was a great purchase. Highly recommend this place.

I was in need of a new refridgerator in a hurry and on a budget. I contacted M&K discount…read moreappliances and they walked me through their show room and was very thorough and attentative while describing each appliance and helping me compare my options. They delivered to my home, and hooked up for me AND hauled away the old refridgerator!!! The delivery guy was efficient with an amazingly cool dolly, and was friendly and polite. If (or should I say when) I need a new appliance I will shop with M&K discount appliances first!!!!

Greeted at the door and was helped right away. I had $35 in Best Buy rewards and decided to…read morepurchase a mini fridge for our garage. It was on sale for $99, including rewards and tax, $77 out the door. Very helpful associate named Ozzy helped me, the gentleman at the front (Zac, I think?) loaded the mini fridge into my car. Entire process was under 20 minutes! Plenty of parking but the spots are pretty snug.

9/12/21: I went in to buy my grandmother a replacement cellphone. No one greeted me at the door yet…read morethere were staff standing there talking. I found the section the phone was in, selected what I wanted, & proceeded to the cash register. The store was neat, tidy, and clean. The cashier was kind of friendly. She DID have a hard time ringing up the phone though & had to ask for assistance. The guy assisting her had a hard time too. They were scanning every barcode on the box. There was only 2!!!! How hard could it really be??! Anyway, they finally figured it out & I was on my way. I would definitely go back if I needed something from there. They were following social distancing guidelines. Masks are required & the floors are marked.

Disrespectful and rude. The staff is two-faced and blames the customer for their poor service…read more Buyer beware! Take pictures of your purchase from EVERY ANGLE!!!! 360!!!! Ask for all policies for delivery, removal, copper piping, etc to be given in writing. If any thing goes wrong, they will blame you!!! Also, insist to see all charges incurred at delivery and the pictures that they have taken outside AND INSIDE of your home! Bottom line: WILL NOT USE AGAIN.

My husband and I drove from Charlotte,NC to purchase a double oven. The customer service was superb…read morefrom the time we walked in. Everyone was down to earth. GREAT EXPERIENCE ! We will come back ! Thank You, K. Faust