Seek an alternative to United Granite and avoid hate and discontent in the future!…read more I'll try to keep offer you an abridged and more detailed review, depending on what kind of reader you are. Contributors who get too emotional and write long rants about a business or service are generally dismissed. Plus, if you're lazy, like me, you won't read anything that's too long. The most important takeaway is that I'm presenting facts, not opinions. So, I highly suggest that if you are in need of natural/stone materials (marble and granite), you read this review and consider avoiding United Granite. I've had nothing but trouble with United Granite from the jump. For those who are impatient, lack the time to read a long review, or haven't taken their Adderall, here's the short version. - Customer Service: Poor (UG doesn't stand by their work, doesn't stand by their products/materials, and repeatedly told me why they couldn't correct the problems I was having with my new granite surround while continually reminding me that I was lucky to get the purchase price I received for this particular type of granite because the price per square foot increased since the original purchase date. What are those problems? Two cracks. One upon installation, which they did a reasonable job collecting, and the second, appearing for no discernible reason at all over the holidays. Strangely, this second crack was in the flat horizontal cross-piece of granite at the top of the surround. When I contacted UG about this, they said there was nothing they were willing to do, and essentially refused to send anyone out to even take a look at the issue and try to correct it) - Tech/Installer Proficiency: Below Avg (template technician was totally lost and the installers made excuses as to why they couldn't or wouldn't do things that I've since learned are simple and rudimentary for a fireplace surround installation. And oh, yeah - they cracked a piece of granite while installing it) - Quality of Installation: Poor (installer cracked the floor slab in front of the hearth on day one. UG had to dispatch yet another technician to fill the crack and re-polish the slab. Of everyone I dealt with, this particular technician seemed to be the only one who really knew what he was doing, and his work was satisfactory) - Quality of Materials/Products: Poor (most of the detail about my issues with the granite are above, but how ridiculous is it that they offer granite that is so flimsy that it cracks upon installation, and cracks again for absolutely no apparent reason at all? What's more, why would UG increase the price of granite that is so fragile that it can't even support itself when affixed to a wall? I have since learned that the reason the price went up was more for UG's convenience than because of the actual 'high quality' of the granite. One of their customer reps disclosed to me that this particular type of granite was a real pain to deal with because it was so fragile. OK, well then why is UG even offering it to customers, and why did they increase the price by nearly 50%?) Bottom line - look elsewhere for your granite Bottom line: Consumers should avoid purchasing materials or paying for services provided by United Granite. Failing to do so would be a frustrating and costly mistake easily avoided by seeking more dependable and reputable alternatives for their granite and tile needs. They're not the only game in town, and as I mentioned above, spending a few more dollars per square foot will help you avoid a lot of hate and discontent in the future.

Professional and personal support as you go from picking out your granite to finish coread more

Huge selection to pick from, very knowledgeable women working up front that escorted us to the…read more"granite yard", excellent installation crew.

I love the service that I got at Mogastone from start to finish. I love that they did the…read morefabrication as well as having a fantastic selection of materials to pick from. The installers that came out were extremely professional and nice. I love that they put down material on the floor as they were walking in and out of the house. the value of the cost of the stone and installation was right in line with our budget. This was our second project using Mogastone.

awesome experience. Tomas and his wife are absolutely the best hands down(or hands on) dealing with…read morecountertops and backsplash. Our expectations were met above and beyond throughout the complete experience. They were on time, respectful of our home and family. It was really cool to pick out our own slab and watch it be fabricated to fit perfectly in our kitchen. they explained to process to us and answered all questions and even helped us with the small details like corner radius and overhang which we had no idea about. To keep it short and sweet. These guys know their trade in and out and I would highly recommend using them for all your countertop and kitchen stone needs. They even made a vanity top with the remainder of the slab and gave us an unbelievable deal on that. Just when I thought it couldn't get any better Tomas found a way to wow us again.

It was a pleasure to work with Tomas with Hands on Granite. He installed a quartz countertop to my…read moreisland as well as my kitchen area. He was very patient with my indecisive ides. He provided quality quartz that was a third of the price as other companies. I highly recommend Hands on Granite.

Guys...... Raleigh Premium Cabinets- These guys are simply, handsdown, THE BEST! They have an array…read moreof different products, all beautifully crafted and I would say very economically priced! I had them come and redo my kitchen years ago and I just called on them again to do our bathrooms. When I spoke with Ted, he remembered me (that never happens) and told me that David would reach out to me to schedule and sure enough, David called quickly afterward. We were able to put something on the books for the very next week and now I have beautiful cabinets! Also, when David came to take measurements, he checked out our kitchen, noticed a slight blemish with one of the seams and told me he would fix that too- without skipping a beat! The best part was the professionalism. Somehow, the night after the install, there was a leak in one of the new cabinets. Not only was David quick to respond, but he told me he would do whatever it takes to make it right. You just don't see this kind of customer service anymore. David and his crew were quick, super nice, fixed the leak, tore out the sheet rock, called a sheetrock repair guy and painter to come out and complete the job free of charge. I could not be more grateful and happy that I found these guys. When we move into our next house, I know that I will be calling these folks again. They have me for life. Thank you so much David for all you have done for us. I am SO happy with the product, and I am even more happy with the service you provided. #RPCFanForLife #RaleighPremiumCabinets #TreatedLikeFamily #GetYourCabinetsHere

Excellent work, quality cabinets and the guys are absolutely professional! From our first meeting…read morewith Ted to our installation with David and Jose, we had a great experience. We chose the J&K Dove White "E" line. Apparently this is the J&K budget line, but you would be hard pressed to find anything budget about them. They look beautiful and have a good solid feel to them. Any little adjustment that had to be done was done and made to look as if it was all there from the beginning. David wanted to take pics when he was done, but I wanted him to wait until the whole kitchen was done because it didn't do the cabinets a justice to not see them in a finished kitchen. Rest assured, we will have him come back when it is all done to take pictures to really show how nice these cabinets are. I would absolutely recommend them for your next cabinet job!

I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

Stephanie at East Coast Granite was an absolute dream to work with. I absolutely loved that I could…read moretext her questions and she was always quick to respond. She was incredibly helpful and knowledgeable throughout the entire process. My husband and I walked into the Glenwood location one weekend to pick out new quartz countertops for our kitchen. Stephanie showed us what they had and advised us to go to their Hobby Ct location to view slabs of quartz. While at the Hobby Ct location we fell in love with the Panda White quartz countertops and texted a picture to Stephanie. She was able to provide us with a complete quote within minutes! (My husband had drawn a diagram of our kitchen with measurements.) Stephanie scheduled a measurement appointment to take place about a week later and an install date about a week after that! Amazing! Instillation took place yesterday. A crew of three men removed our old counters, installed the new counters, hauled away the old counters, and cleaned up before they left. They were nice, professional, and knowledgeable. They did an amazing job. I cannot recommend this company enough. From start to finish they were a breath of fresh air to work with. If you've ever had any work done on your home you know it is often a nightmare. Highly recommend!

Worst experience ever. They came to measure for granite backsplash and run the product up the wall…read more They said it would be in one piece and it was installed in three pieces. They did not have enough men to install and had to stop and wait for 3 additional men to install. One of the seems has settled and needs to be redone. Looks horrible. A stress fracture is also in the granite. They measured incorrectly and it was installed wrong costing me more for the range hood. I have written and sent two certified letters with no response. As well as numerous calls with not response. They do horrible work and do not care. Buyers beware do not buy from here.

I had the best experience at CRS. The selections for marble were the nicest I have seen by far, and…read moreI went to a LOT of places. The staff was so helpful and knowledgable, they truly wanted me to find the perfect piece for our kitchen. I am so excited about the marble that we selected and can't wait to see it in our home. Thank you CRS!

We were sent by our builder/fabricator to CRS in Raleigh for our new home build countertop…read moreselections. Wow! So much to choose from in 60,000 sq ft of space! Sophia was so much help in making sure we found just what we needed. Cannot wait to see the choices in our home.

They did a awesome job, Price was unbelievable Thousands $$$ cheaper than other estimates. I…read morerecommend TC countertops give them a first you want be disappointed. JEFFREY LUCAS...

From the owner: TC Countertop is a leader in the installation and manufacturing of granite, quartz, and marble. read more