Stay away from this company when ordering cabinets. Tried to get them out at my house to fix a…read morecabinet door after a little after 1 year and they just kept giving me BS. They would not come out to look at the cabinet and there apparently is NO warranty on the cabinets, so you are better off going with a more reputable company. Someone that stands by their product. Instead of trying to resolve the problem and make suggestions like any other company would do they just said that the cabinets that they sold were cheap. This was not what was said when I purchased the cabinets. Had a very bad experience and they came across as they DO NOT CARE. The conversation started out by they would send someone out then it led to not sending someone out that there would be an extra charge and I asked how much and they said they would have to look at it. Then the conversation led to they sell cheap cabinets and apparently there is no warranty. They do not know their product line like most companies would. I am going to report this to the BBB as I am tired of companies promising everything when you buy and later when you have an issue NOT ACTING OR NOT CARING.

Caputo Design & Tile helped us with a complete kitchen and 2 bathroom remodel. Gina was great - she…read morelistened to our thoughts and then made suggestions. Christian is wonderful as well. They both worked so hard through the whole process. Soon, we will start a 3rd bathroom! There is no one else I would recommend!

These guys were so helpful and accommodating. We got 2 showers only one fit they are holding the…read moreother. They tried their hardest to make them both fit. Went and got multiple showers and doors before a decision was made. Just an overall great experience! I just wish they had more!!

I'm actually in tears at the moment. I went in early to buy the kitchen of my dreams for my little…read moreunit in chapel hill. Was told I would be sent an email to pay. I was EAGER to pay. Was told my order would take 3 weeks. No email to pay at 4 pm the lady (Nikki ) I talked to on the phone quoted I went ahead and ordered you can pay when it comes in I said ARE YOU SURE. I WANT To pay, where is the email ?? She quoted "honey I know your good". One week later I call to check on my order. NO ORDER because I didn't pay. Omg!!! This is horrible. I'm in tears. And STILL I never got an email to pay or I Would have. What a Fd up thing to do to a customer. I was going to yogurt my entire home with this !!! Now I have to start all over. HORRIBLE

I've been here many times over the years and while I understand that things are different…read morepost-Covid, but I was surprised at how far this place has fallen. It was hard to find prices on many things and the price scanners that I thought they once had I didn't see. Prices are still decent but the experience has changed.

Wow!! 1 word "CLEARANCE"!! Incredible selection of everything at Bed Bath & Beyond…read more The clearance section of this store is a MUST!! Great deals on almost everything. Right now 70% off of Christmas items. I love that this store has all or most of the cool stuff you see on TV or "Shark Tank", makes you say... " why didn't I think of that!!" I hate that, but I just love love these stores, can't leave without spending $100+ at least my hubby and I can't. Everything you could possibly need for storage, organizing and cooking, drinking and then some aromatherapy and then yes....finally sleep!! They have it ALL!! The staff is always available at this location and very helpful. I love the ladies at check out, we always have a few chuckles about the latest crazy selling "inventions" in the store. Yes, when you get that coupon for 20% off 1 item, you always find a reason to go to the fabulous Bed Bath and Beyond store. Hail to the 20% off coupon, you know we will spend tons more than the 20% off that 1 single item. See you soon, I'm checking my mail for that coupon. Yes, of course I highly highly recommended this fab store!! See you next weekend I'm sure!!

Customer communication and support is very poor. Deliveries are not timely or complete! Do not pay…read moreuntil you know the delivery is complete. Design errors in measurement were difficult. Product is nice once installed but the experience is very stressful and difficult. Timelines not respected.

Absolutely excellent in all respects. Anisha helped me select a cabinet and countertop for a…read morebathroom remodel. Wonderful, friendly, helpful, efficient. Great business, highly recommend

Demo/install was supposed to take 2 days. It took over a month. Left trash from the demo in my…read morekitchen & covering yard for weeks. Changed countertops without my consent and wanted me to pay full price for them. Cabinet doors weren't aligned properly so they don't close quietly.

From the owner: We offer the most affordable prices and the friendliest service in the area.read more

We had a sales representative come over and tried extremely hard to sell us and get us to sign…read moreright away. Unfortunately it was for the shower and bath alone , nothing else to be redone in the bathroom. Very pushy and overpriced. We never received a quote after he left. Just be cautious if you have them come out and be prepared for a hard sell.

The representative was very informative about the products and made us feel very comfortable about…read morethe process. Love that it is locally owned and operated!

Great customer service and great company to work with! Give them a call and let them help you with…read moreyour next kitchen project!

I had my small kitchen remodeled recently by Matt at Diamond Kitchen and Baths. He was quick in…read moregetting back to me, came out, gave me suggestions I hadn't thought about, and got me a quote within a day. Crew was nice and did good work. I wanted one thing with cabinets changed and they came out same day and changed for me! Matt was over often during the work, explaining what came next. A lot of work behind the scenes to keep things moving smoothly. A few blips, mostly with walls not being squared, or plumbing lines wonky, but adjustments were made, and we stayed close to budget. Very happy with outcome.

I would recommend ProSource HANDS DOWN over anyone else. I was in the market for LVP for my house…read more I went to a few showrooms before ProSource and felt like I was floundering, trying to decide between brands and color. I walked into ProSource and Ivonnie immediately asked me my kitchen cabinet color and brought over a cabinet sample in a similar color. She then went to grab a few flooring samples for me to look at. Within an hour, I had picked the sample I wanted to take home, and had also decided on a stone look LVP for my bathrooms. Ivonnie patiently answered all questions I had, one of which required her to call the manufacturer, which she did right on the spot. I brought the samples home, liked them, and went back a few days later to place my order. My installer will be picking them up right from ProSource. Seamless, easy, frustration-free. Also, the price is amazing.

Excellent experience working with ProSource of Raleigh. Ed Le Vine was outstanding in his…read morededication to ensuring our kitchen design was perfect. He put in extra time for as many phone calls and questions as we had. I am just super impressed with both Ed and Woody and our entire experience throughout our remodel process.

Great service. Quality work. And the price I was quoted. What more can you ask for? I would…read moredefinitely hire the Elite Design team again... and I will.

Valentina Cordoba offers nothing Elite about her services. I…read moreended up paying $31k out of $41 for a Lowe's builder grade master bathroom and she never gave us faucets, mirrors, lights or vanities!! She only brought me Lowe's Tile even after I said I didn't want it. All the tile was heavily discounted or being discontinued. She charged us $15,250.60 for the shower and she didn't want to tile to the ceiling. The tile butted out from the crown so much so that we had to have the crown removed and replaced in the shower, which she charged us $2156 for 3 pieces of crown molding. I had to buy more tile from Lowe's later on and it was $3.50 a piece. In a meeting, she mentioned how she wouldn't work with someone who had their own tile even though she kept referring to a client and showing me photos who spent $50k on their bath. Lo and behold she let it slip how that client had their own tile. However, she loved to reference that photo. We paid her $2449.50 to supply and install a frameless shower door. The first shower was broken. She accused us of breaking it! It took total 8 weeks when it was supposed to be 4 weeks and we only got a partial bathroom. Eventually we did get a replacement shower but she refused to just refund that money from the contract and let us have it installed with my new contractor. She only offered a new shower which she ordered on Wayfair for $500. We paid her $412.30 for vanity lights. I was able to see these because she had them delivered to my house. They were $30 each from Amazon! They looked so cheap and dinky. We paid her $375 for mirrors. After seeing the lights, I refused the mirror. In good faith, I gave her back the Delta faucets over $475 with explicit warning that we would not pay for them. She gave some ridiculous reason about insurance and those faucets. At every turn her answers were no, can't be done or pay more. At one point, she told me the look I wanted for my niche was an AI generated photo and that it wasn't real! It was such a farce. We went round and round over a basic built in look I decided for the niches. She talked me out of one large niche instead of 2 citing it would look messy with my bottles. At the time, I agreed. I hate them now because I lost precious space and her worker shorted me even more space by leaving excessive tile overhang all around. To achieve this look, a carpenter needed to perform a miter cut. She referred to her guy as a 'master carpenter.' Any master carpenter should be able to perform a miter cut. Either her 'master carpenter' could not do it or she just refused. She never said why or gave the option for us to pay extra for this one. She cost me a 15 year warranty with my heated floor, which initially she only wanted to do a strip from the door to toilet. She charged me $2778.75 for that strip then told me for $400 more, I could have the entire floor. Of course we chose the whole floor. I had a previous quote from another contractor for $2k on that floor. We now have a 10 year warranty because she didn't own the megohmmeter to perform all the necessary tests required by Schluter for the floor. She also almost ruined my lifetime warranty on parts because she didn't use the specific mortar required. Thankfully, I caught it in time for them to purchase the correct mortar. She refused to give me the warranty info during the installation process which would have clarified she didn't have the meter. She waited until the end and beyond with my husband and I begging her for the warranty information. She was completely unorganized and tried to appear more important than we think she was. Her assistant LIVES in INDIA! She's so cheap she employs a woman who has to work nights to answer your emails. Even her subcontractors, electricians, refuse to work with her anymore. The electrician apologized to me one day because he was standing there during a conversation with me, Valentina and her workers, which btw, she sent her workers home then, stating they were frustrated. Her spanish only speaking workers looked confused. It was 10:30am and they'd only been there maybe an hour. The electrician apologized for Valentina on that day and told me I wasn't the only person who had issues dealing with her, that she can be aggressive and bully ppl into doing what she wants instead of the homeowner. The kicker and the reason we fired Valentina was because she measured the vanities incorrectly. She wanted to cut my door trim or better yet, she wanted her 'master carpenter' to cut the back of the vanity, which may have affected the drawers. She wanted to charge us a custom fee on top of that if they were cut, after the $10k we spent for the vanities. I learned just how inexpensive those vanities were during this process. She later charged us $1500 for a restocking fee for those vanities!! She said she would, "write off that remaining balance for us." Yelp cut me off at 5000 words

I worked with Jessica on my project, and was nothing but pleased. The pricing I was quoted was…read moresubstantially less than other installers in the area. That allowed me to modify my project slightly. I highly recommend UrbanSource!

Job number two went just fine, a couple of hiccups but Kevin took care of all. These people are…read morevery easy to work with, they are the benchmark for remodeling and upgrading projects. I did all the plumbing re connections in bathrooms and kitchen and the house looks like a million dollar house. In the showroom Penny and Rey do everything in their hands to please the customer. Job number three coming up soon and we expect same results, on this next one I will do all the demolition and plumbing re connection as well and they will install the countertops and make one more trip to measure the distance between the tile and the stone. Being newbies it took us some time to chose colors but at the end of the day we are very pleased with the one we selected. Penny has a lot of patience and that helps a lot