I broke a shutter backing a chair into it. Called Matts and Ali came and repaired the slat in…read moreunder 45 min and very very reasonable. Very professional and great customer service. You can call me for a rec. Cathy Allen 214.906.1945

It's been a couple of years ago that I ordered shades from Matt. From the first conversation,…read morethrough making a choice of materials, to installation, the experience was exceptional. The attention to detail and sincere concern about being certain I was satisfied, is unforgettable which is why I am writing this review with such clarity of memory a couple of years after the fact.

SW Interiors truly went above and beyond with a shade project in my home. I originally purchased a…read moreset of light-filtering panels a few years ago, but had a contractor recently damage one of them. When it came time to replace, David made it a priority to ensure the new panel matched the look and feel of the existing one. He not only covered the additional cost involved in making that happen, but also added valances to address a mounting gap caused by a change in manufacturer. As a result, my shades were not only restored to their original quality, but the overall design now feels even more chic and elevated than before. The solution David provided speaks volumes about the integrity of his company. I will absolutely be using SW Interiors for future design projects and highly recommend them to anyone in the market. 10/10. Thank you, David!

David has many happy customers but he wasn't the right fit for us. He didn't take time to get a…read morefeel for what we were looking for or give me the time to look through sample books. He seemed to be in a hurry, rushed through the consultation and made me feel pressured into making a selection. David was rapid fire in the way he presented the fabric samples making it a very frustrating experience. He seemed to think I didn't like anything he was showing me, and said so, but really I was just confused, he was was not giving me time to look at a sample before he assumed my feelings on it and quickly pull out another sample. I'm not very demanding, I worked public service for most of my life and want to be kind to others working in customer service, but the customer service I got from David was just very weird, upsetting and stressful.

Plantation Shutter installed our plantation shutters in our new home. They did a great job, very…read moreprofessional and answered all my questions. They were quick to come do the measurements, no problems at install. I highly recommend them.

Arrived early, fast and efficient installation and exactly what we wanted. One of the few…read morecontractors we have worked with that we have zero complaints about.

Worst experience with this company! Had a backyard blind installed a couple of years ago. The blind…read morecame off the rail. Reached out to the company and was assured it was still under warranty and they'll have someone come out to fix it however, they require a $250 service charge via check which I issued when they arrived. They came and said some parts were needed and they'll come back to fix it. They came back and said it wasn't repairable. Called the office to ask what next and was told the damage was caused by wind therefore, is not covered by warranty. I asked how they knew it was a wind damage as this seems like an assumption and excuse to not fix the damage. The lady I spoke to, can't remember her name. Maybe Jennifer chuckled and said " well I don't know what else could have caused this damage. You're not supposed to have the blinds down because it can't withstand wind more than 25mph". Excuse me??? First of all, we weren't told this. We were told this was a weather resistant blind and how on earth am I supposed to have blinds and expected to keep it up at all times? What is the purpose of the blinds then??? I told her we only keep it down at night and she said, "well, that's when you get the most wind". When else am I supposed to keep the blinds down? During the day when we're sitting in the patio? Or keep it up when it's raining and storming??? These are the times we need the blinds to protect our outdoor furniture and electronics! She did not seem to care at all and said all she could do was give me a quote for a brand new install! Haven't heard back from them since then and they never refunded my $250 either! Very terrible and deceptive company. I'll stay FAR AWAY!!!!

THIS COMPANY DOES NOT WARRANTY THEIR PRODUCT! I have used Classic Home Dallas for my entire house…read moreand never had a problem until I have needed to get a repair for something under warranty. I have both shutters and electronic blinds - all from Classic Homes Dallas. One of my electronic blinds stopped working back in August. I was still within my warranty period so reached out to the company to get my shade repaired. I have been mostly speaking with Jennifer. Over the past 3 months, I have heard every excuse to why my repair is taking so long, ie: we changed our systems, cannot find your original order, the company we used for these shades went out of business, the staff in our office quit (yet again - I think like twice now), we cannot find a motor, we are looking for a separate remote, and the latest, we found a motor and cannot seem to locate the hardware! Every excuse made it seem like it was MY FAULT! And when I asked to speak with the owner, Rick, well, he seems to be on vacation quite often. It took less time to get these ordered and installed the first time than to get 1 simple motor replaced. At this point (after 3 months), a new motor should have been ordered and installed - that would have been the right thing to do since it is under warranty. Not offer to give me a pieced together model that may not hold up! Needless to say, my patience has worn out and on top of it, I have a shade that has been hanging down for 3 months - unable to roll up or roll down!! Not great when it is the back of your house in the hot summer when the sun is going down! Every week that I have spoken with Jennifer, there is a new excuse! And at the end of it all, I still have a broken shade that is under warranty. I am just starting the review/complaint process here and will be making a more formal complaint against this company since I am losing all hope that anything will be done. Just thought I would share my experience for those that are shopping for shades! Product looks great, but you better hope something does not go wrong! Still hopeful that Classic Homes Dallas will do the right thing, but since I am at the 3-month mark, I might just be fooling myself and not dealing with reality!

Jason and his team are incredibly kind and communicative. They got the job done and did it…read morebeautifully! So excited to work with them on future projects.

I'm new to the area and had purchased a new-ish home with some oddly shaped windows. Jason met me…read moreat my home and went through lots of options. Once I decided and paid my deposit, it took several weeks for them to arrive. But man, were they worth the wait. Really happy I invested in the blinds. And Jason was very personable

I am so happy I chose Sewell shutters. My shutters are beautiful. Sewell was my third estimate. I…read morewasn't even going to meet with them because I was happy with the second guy...but I thought, I already have the appointment, so what the heck. Well, I was blown away by the professionalism and knowledge displayed by the Sewell representatives. I especially liked the demonstration of how the wood shutters are put together and how Sewell differs from the cheaper-made shutters on the market. Sewell beat my second guy estimate by $700, so I placed a deposit. The next week, the measurement guy came out, and I was even more pleased. He helped me choose the perfect arrangement for my windows and helped me see that some of my window plans may not be feasible for certain types of windows. For example, I wanted double hung shutters on 3 of my windows, and these have drawbacks. The man took a sample of my home's paint to match so that the shutters matched my trim exactly. The hanging went smoothly and was right on time. It took a little over one month from the time of the first visit. The shutters are absolutely beautiful.

We used Sewell Shutters a few years ago for shutters in the front of our house. Our experience was…read moreso great that we recently used them again for shutters in our master bedroom. Excellent customer service and high quality shutters!!! Overall a great company to work with!

Smooth, simple process from start to finish. Melissa is so helpful with design ideas and samples…read more They have a wide selection of current window coverings. Mark came out to measure quickly, had a quote right away. Then returned to install them himself. We thoroughly enjoyed working with this company and would definitely recommend Shutter Shop!

From the owner: Shutter Shop LLC is a full-service retailer of window coverings. We offer…read morecomposite and real wood shutters, faux wood blinds, wood blinds, solar shades, roller shades, natural fabric shades, cellular shades, Overture layered shades, Mezzanine shades, exterior solar window screens, outdoor insect screens, exterior outdoor aluminum shutters, and much more. Visit our local full-service showroom in The Colony, TX 75056 to see our full inventory of product and to receive a free design consultation or call to schedule an in-home design consultation or measure appointment. Service Area: We offer professional installation on all of our products. - Prosper Texas - Little Elm Texas - McKinney Texas - Frisco Texas - The Colony Texas If you are in Denton County and do not see your town on the list, please call and inquire about availability.