I don't usually write reviews, but this experience was frustrating enough that I feel obligated to…read moreshare. I'm currently in Florida handling my mother's affairs after her passing, and in the middle of all that I needed to see a dentist since I'm overdue. I thought this office might also be a good long-term option since I may be spending more time in the area. When I first called, I explained my situation. They initially tried to put me into a same-day opening due to a cancellation -- just 1.25 hours after I called -- which would have left me barely an hour to get there, and they pushed for me to have my prior X-rays sent over immediately to make it work. I told them that wasn't realistic (it ultimately took multiple calls and three business days to get them the records). As an alternative, they scheduled me for 9:00 AM the following Monday. I asked for something later in the day, since a first appointment right after a weekend can be tricky, but was told this was the only option. In hindsight, the urgency around filling that same-day slot felt more like desperation than a thoughtful patient experience. I went out of my way to make this work. I rearranged my schedule, made sure everything was submitted by Friday, received multiple confirmations including one at 7:00 AM the morning of, and left early to arrive by 8:45 -- 15 minutes ahead as instructed for new patients. At 8:30 AM, while I was already in the car on the way there, I received a call and text canceling the appointment. The reason: no hygienist available and they couldn't find a temp. I was also told they use temporary hygienists for cleanings, which is not something I'm comfortable with to begin with. Canceling at the last minute -- literally while I'm driving there -- after all the effort required to meet their conditions is unprofessional and inconsiderate, particularly given the circumstances I'd explained upfront. And requiring X-rays in advance for what was supposed to be a routine cleaning, only to cancel due to a staffing failure, raises real questions about how this office is managed. Now, already overdue and with further delay due waiting for this cancelled appointment, I have to start over finding a new dentist entirely. I understand things happen, but this level of disorganization and disregard for a patient's time is unacceptable. I have little confidence in how an actual appointment would have gone. I'd strongly encourage anyone considering this office as a new patient to think carefully before investing the time and effort. I certainly won't be rescheduling here.

Let's be honest Who looks forward to going to the dentist??? I chose this dentist based on…read moreavailability and I really lucked out! I really am picky, I mean look at my reviews, I don't give 5 Stars out often But Dr Miller and his Entire Staff are next level great!! If you need a dentist please consider Dr Steven Miller I promise you will love them!!!

I initially came to Modern Dental Smiles because of a Emergency, my tooth had broke which was a…read morecrown and the wire was hanging out. I have always hated the dentist because of a very bad experience as a child. Every time I go to the dentist I have had to be medicated with halicon and nitrous oxide to just get a cleaning, I couldn't stand to sit in the chair as I felt like I was having a panic attack. So here again I find myself at the dentist and Dr. Bally's office does not have nitrous oxide so as you can imagine I was freaking out with tears running down my face. As for me, childbirth would have been much easier. I am so happy to say now my fears of going to the dentist have totally gone away. Dr. Bally is awesome, he understands and actually listens to his patients, He has a great bedside manner. I am a Pediatric Oncology Nurse so I work with lots of Doctors so I am exposed to many different personalities. Dr. Bally really does care about his patients, he actually wants to know how your feeling and will bend over backwards to do whatever he can to make sure you are comfortable and not afraid. As far as his skills he is absolutely awesome. He is a perfectionist is every sense of the word as he wants to do his very best to ensure that his patients are receiving the best dental care possible. That's just one part of the story!!! The staff that Dr. Bally employs are the best of the best. The entire staff is wonderful and are very good at what they do. They are very compassionate, knowledgeable, and will do whatever they can do to make sure your visit is the best it can be. It is very obvious that the entire office including Dr. Bally work as a team and each and every person has the patients best interest in mind. I gave the most amount of stars that are available but if I could give a million I would. I have never been so happy to have found a dentist I can trust, I know I can believe everything he says to be true and I absolutely know that I will not have pain during any procedure or be anxious before, during and after whatever it is I need to have done. I believe things happen for a reason and my tooth breaking that day months ago was the best thing that ever happened to me because if it didn't I would have never found my dentist for a lifetime. Sincerely, Denice Redshaw

I was charged $800 for a single filling that keeps falling out. Also, they are paying people for…read morepositive reviews on google. The dental hygienist does a good job, but BEWARE when they bring you to the back to see their incompetent dentist.

Thank you Dr Jiveh and staff! Amazing dentist!…read more Excellent customer service. Awesome staff! Beautiful office!

Dentist was super cool and super nice. Prices where good, but high compared to the practice down…read morethe road. so we didn't end up going there long term - absolutely understands price wise for the quality and one on one provided. Defintley on my go to list !

I have no words to describe my gratitude to this exceptional professional!! Dr. Sadati is…read moreproficient, warm, artistic, knowledgeable and absolutely trustworthy. He has a sense of humor and lightness that made me feel welcome and right at home. His staff is pleasant, warm and very efficient. At one point, I felt a little dizzy, he lifted my chair holding my hands and reassuring me with such calm and confidence that I knew it was going to be fine. My biggest fear was to end up with an unnatural, caricature-like, super white smile, but I ended up with the most beautiful and natural smile ever. I traveled to see him, and I must confess I cried in the car when I smiled in the mirror. Thank you , Dr. Sadati, for your expertise, so many years of school and effort to give people the gift of a beautiful smile. The gift you gave me is priceless. I am so happy I chose you.

Dr. Sadati in Wellington, FL, is absolutely phenomenal! As a Fellow of the American Academy of…read moreCosmetic Dentistry, his credentials outshone other top cosmetic dentists I interviewed across the country. His calm, professional, and quietly confident demeanor instantly won me over. Dr. Sadati collaborated with me to create the exact smile I envisioned, and his pursuit of perfection delivered STUNNING results! My smile makeover is truly transformative and life-changing. His precise technique, compassionate approach, and elegant professionalism are unmatched. His staff is friendly, highly knowledgeable, and incredibly responsive, making every visit a pleasure in their calm, professional office. I'm thrilled with my radiant new smile and so grateful I chose Dr. Sadati over other exceptional dentists. He's simply the best! Lisa Gilbert

Dr. Lopez-Belio is caring and patient. She is working to help me with my TMJ issues and is…read moreconservative in her treatment, always responsive to questions, and efficient. I am glad to have her help.

Upselling, all the time. Makes her own crowns, which do not last. Tells you amalgam filling's need…read moreto come out, refilled, with porcelain overlays. Unnecessary. Amalgam was better and stronger, work not needed. Stopped going, wife had a crown that broke twice. Then had it replaced with a proper crown at another Dentist. More dollars spent. Molars need a strong crown, i.e. high noble with metal structure inside. Those last. Wife's root canal was not needed, sent her to a colleague. Blowing air into a tooth does not mean you need a root canal. Bad decision. Get a second opinion, before doing it. Other sites all reviews are perfect. Not one complaint, Wow.

Dr. Walters is very honest and clearly explains everything that he is going to do with my…read moretreatment. I trust his judgement and dental expertise.

Dr.Mohip treats my entire (very large) family. He is honest, transparent and highly competent. He…read moreis so great I drive 45 minutes each way for visits. He does very sturdy and cosmetically appealing implants and veneers. Other dentists will try to fill non-existent cavities to make money, but he is extremely honest and conservative. Many of my family have had dental emergencies and he was there for all of them. I find his procedures and surgeries basically painless. Dr Mohip has a wonderful bedside manner. Either I am weird, (very possible) or he is just that great. I don't even need or use the pain medications prescribed for after surgery. I give him and his staff my highest recommendation.

I have been going here for years. I love the quality of care. The dentist cares. The Dr. is clearly…read morenot in it for just the money. He is always kind and has gone out of his way to help me. They have a wonderful young lady taking care of the front desk. She is on top of everything and is very professional. The office is clean. They have started doing a follow up call the next day to make sure the procedures went well. That is another way that keeps this office separating themselves from the rest of the offices. There are many choices in dental offices in this area, but this one is really running smoothly and truly care.

I'm a Dentist from NJ and had another dental emergency on saturday morning. Closest place I could…read morefind open. They didn't know I was a Dentist when I first walked in and Adriana at the front was super friendly and made it so easy. Really great way to start a visit. Rest of staff were so friendly, I've been dentist for over 20 years and could see a really well run office . Dr Eisenband was excellent, had this issue fixed before and he did amazing job. Office is really clean, watched tv during procedure. Really can't say enough great things about the office.

The people are friendly and very competent!!! I agree with:…read more Brianna M. 3/12/2024 This place is awesome! You feel so comfortable that you forget you are at a dentist office! Dr. are great! & james m. 8/12/2023 The staff here is great! They're fast, friendly, and great at what they do. It's hard finding a good dentist but I feel comfortable going here and will definitely be back.

This place is awesome! You feel so comfortable that you forget you are at a dentist office! Dr. are…read moregreat!

I called to schedule an appointment for a routine cleaning. Initially it was slightly off putting…read morebecause I had to schedule the appointment with an AI machine. Also be prepared to be asked for your insurance at every turn and take photos for them lol. I had to give it to the AI machine, upload it to there site on two different areas. When I came into the office, two different receptionists asked for the insurance. Honestly it was slightly annoying and made them appear unorganized. I have an extremely popular insurance carrier so I can't find a way to understand why they were forgetting. However, I understood they were trying to make sure the paperwork was completed. One of the receptionist that reschedules your appointment did not fit the brand of everyone else who worked there. She was slightly rude and discussing people's personal business in the office. I came in for my appointment at 2pm and the wait time was almost nonexistent. I only waited for about 4 minutes before they took me to the back to do ex rays. My experience with the actual dentist was extremely pleasant and he explained everything going on with my teeth in a way I could easily comprehend. He was also very warm and welcomed any questions I had. The hygienist who did my cleaning was sooo gentle and the best experience I've ever had. However, afterwards the reception staff was a nightmare. I had to be a constant mediator between them and the insurance company. After months of back and forth they received their payment from the insurance for the cleaning but it was such a hassle I've never encountered. Such a shame to walk away from them but I don't have 3 months after I get my cleaning to instruct them on how to deal with insurance companies. I'm still not sure about the real issue of why I had to heavily get involved but nonetheless I've decided to just make the long drive to my old dentist office for my cleaning. I might try them again if I walk by and the front staff is different lol just being honest. The dentists are top tier. I recommend if you don't mind the front desk staff

Was in the worst pain of my life and Dr pirzada squeezed me in immediately. I can not thank him…read moreenough!! The staff is friendly and so helpful as well. Would recommend a thousand times over...if you're looking for a dentist, he's your guy!! Thank you again!

Simply Amazing Experience!! I have never received such phenomenal patient care from any type of…read moremedical provider. Kudos to Dr. Harris and everyone of his staff. From checking in to discharge, everyone of them were attentive and caring to my needs. Throughout the whole procedure (4 wisdom teeth removed), Dr. Harris made sure I was confortable and not experiencing too much pain. He also personally called me himself that evening to make sure I was ok. Unheard of! As anyone could imagine and due to their great service, they were back logged a bit. Because of my pain and discomfort they put me on a wait list. I had a consultation on a Friday and by Monday they called and gave me a slot for Tuesday, due to a cancellation. I can't say enough about how pleased I am with the whole experience! Don't think twice about using Dr. Harris if you need any type of oral surgery. James D.

My son needed his wisdom teeth removed and being special needs , it was thought best to do it in…read morethe hospital. Just about 7 months later, my son still wasn't given any information on a date for his surgery! Ridiculous! Coordinator for scheduling didn't even seem to know his insurance had changed when I had called the office and sent all information for months earlier.Even after wisdom teeth breaking through sideways on the bottom and my son being in discomfort, another month passes. I have since taken my son to the Dr his dentist recommended and was scheduled for his teeth to be removed promptly. Recommend that you take special issues elsewhere as my son seemed to be put on the back burner after I kept getting the runaround being told he was the next case twice.