Best is the perfect name for this storage facility. Great staff and accommodations for all my…read morestorage needs. Every team member I interacted with whether only by phone to in person were all professional and courteous. I am very satisfied with Best Storage and shall remain a loyal client of theirs.

Raised the price of unit. Screwed me over when trying to cancel the unit. I told the manager I had…read moreto leave 2 items behind. They could charge me for removal. No response. I see a late fee for the unit and now I am locked out of unit. All this after using them for YEARS. What a joke will never use them again

I have always received excellent customer service from Robert both in person and on the phone. I…read morehave been using this location for years and have never had any issues with them.

The manager Robert is extremely rude, sarcastic and unhelpful. I had called to change my card…read moreinformation as it had been stolen a few weeks prior and I forgot my storage was listed under auto pay. I called the ER location and was forwarded to 'Robert'. I legitimately live on the other side of the country in the mountains so my service isn't always the best. When Robert answered the phone I heard that it was public storage and it cut out after that. I stated I had a storage and .... I was immediately cut off by Robert and told that I 'probably didn't have a storage there' and 'had I been listening I would have heard this was the Debarr location.' I told Robert there was no need to be rude and I was confused as I called a 696 number which is, Eagle River. He barked and rambled about answering phones for other location when they were receiving high calls. We did exchange words, I requested his managers information. He barked that he was the manager of the location. (Oh boy.. what lucky owners) and when I called back to complain, I would ask for him and hung up. I've never had issues with the Eagle River location but I wouldn't give any form of trust or card information to 'Robert' at this location

Excellent customer service; competitive prices; good location & security; highly recommend!read more

The staff and service was excellent. The units are clean and easy to access. The security is top…read morenotch. Best storage units in Anchorage.

This some bullshit I bought my storage 3 days ago and can even get a hold of noone to get moved in,…read morecan't even get a hold of anyone to get my money back to get into a new storage unit either

Had over 9 grand of my stuff stolen the gates didn't close for a year there security cameras didn't…read morework mostly looking at employees cars staff was not helpful ank.police are a bigger joke they said they were to buisy to make a report so I'm at a huge loss don't ever use this place ever...

Nothing but praise for Royal Alaskan Movers - great staff from top to bottom. Everybody was…read morewonderful. Highly recommended.

Best Moving Company I have ever used and I have traveled all over the world. I give them my highest…read morerecommendation. Their staff are responsive, professional and very knowledgeable. GdR

Nice and heated storage units! 10/10 would recommend to others! Outstanding customer service !…read moreGreat price

Better than competitive price, and tight security. The only downside would be the security, as only…read moreday access is available. Older buildings but clean, rodent free, and clean.