Clean, 24/7 security, online check in, and affordable rates. Owners are kind. Highly recommendread more

From the owner: With easy, convenient access to the Glenn Highway this storage lot is ready to store your RV/Boat,…read moreetc. within a gated, lighted yard that is monitored by cameras. It has 24/7 access through an electronic gate that is opened using a unique pin number so you can grab your toy and go!

Nice and heated storage units! 10/10 would recommend to others! Outstanding customer service !…read moreGreat price

Better than competitive price, and tight security. The only downside would be the security, as only…read moreday access is available. Older buildings but clean, rodent free, and clean.

I've been renting here for about two years now. It's been an average experience that just dropped…read moreto poor. Going back a little, I called in my usual monthly payment back in October. After finalizing my October payment, I asked the man about the deadline for my next payment. He said I was 'good until December'. I asked him about November, and he said I made enough payments to cover November, so I was 'good until December'. But now I'm confused because I'm here calling in my payment for December as per what the man said in October, but this other guy's talking to me about a $70 late fee. $20 for the first few days then another $50 after. Apparently they sent two letters, but the first letter must've gotten lost in the mail as I never got it. However, I got the second letter today saying I owe for November, and that the late fee was $70 and if I didn't pay immediately, they would move forward with 'remedies available to them'. I asked the staff member if I could speak to his manager, but apparently the manager doesn't usually hang around on site. How convenient. This is the first time I've been this late on a payment, and it's because of bad information that their staff member gave me. Instead of correcting their mistake, they're expecting me to pay for their staff members' incompetence and holding my property until I pay for their mistake. The staff member on the phone was quick to point out it wasn't him, but another staff member. It's really disgusting how they don't hold any kind of accountability for the errors of their staff members, and still expect customers to pay for THEIR mistakes. I'm cringing to think how quick he distanced himself from his co-worker, trying to cover his own @$$. He kept bringing up some other lady who didn't want to pay her storage, as if trying to equate me to her. So I cut his @$$ off and told him "I don't know who she is, and she's got nothing to do with me. I'm calling about my situation and the fact that your staff member put me in this predicament with no manager for me to speak to". Now I'm thinking to just get my property out of there and move over to the new U-Haul storage facility right around the corner. I don't care if they cost a little more. These guys boast being 'affordable', but after two years with them I'm not impressed. Especially when it would snow in, and I can't even drive to the back to my storage unit. They have low rates but you get what you pay for so caveat emptor. My suggestion, avoid these clowns.

They seem to keep the place nice and free of trash and water. Access is 24 hours 7 days a week.read more

Excellent customer service; competitive prices; good location & security; highly recommend!read more

The staff and service was excellent. The units are clean and easy to access. The security is top…read morenotch. Best storage units in Anchorage.

I had to use their storage unit due to the military sending me off. Mr. Valentine is a superb…read moremanager! He provides great customer service, trust, and great communication. The storage security is top notch, but it wouldn't be a great choice without Mr. Valentine! Thank you and your team!

After calling a few storage places in town I was so happy to find Eagle Eye. Arty showed me around,…read moreboth the outside storage access and indoor to get an idea of what accessibility would look like. I love that all of the units are on one level--taking an elevator up and down is the last thing I want to do when moving all my stuff! The area is well gated, you can tell there are video cams everywhere, and it is well lit. Valentin set me up on moving day with the free moving van you can rent for 4 hours and I was so grateful how easy it was and that I didn't have to go to another place to rent a truck, etc. You also don't have to worry about a security deposit as long as you leave your card on file. They really have thought of everything here, even a well placed and very clean porta-potty is outside! We will recommend Eagle Eye to anyone in town who needs storage from now on!

Best is the perfect name for this storage facility. Great staff and accommodations for all my…read morestorage needs. Every team member I interacted with whether only by phone to in person were all professional and courteous. I am very satisfied with Best Storage and shall remain a loyal client of theirs.

Raised the price of unit. Screwed me over when trying to cancel the unit. I told the manager I had…read moreto leave 2 items behind. They could charge me for removal. No response. I see a late fee for the unit and now I am locked out of unit. All this after using them for YEARS. What a joke will never use them again

Saw the poor reviews so I called to ask if they had any trucks to rent today. Was put on hold and…read moreafter 11 mins, I hug up. In that same time, I downloaded the Ap and found that there are no trucks available, but what the hell?? Leaves someone on hold for 11 mins, very poor customer service.

We rent a truck for our Dog Show setup 2 times a year. U-HAUL texted me saying there was a problem…read morewith my pickup time at the Old Seward location that was not possible. I asked them to check around and find me another truck. We have the Service HS student Football Team load and unload our Dog Show equipment. I made the reservation 2 mos in advance and can't let them down. At least U-Haul Customer Service went to work and found a 26' truck at West Dimond. I actually like the fact they are a new 8 month new U-Haul facility in town with newer trucks. New arrangements made, I was happy and it was ready for my pickup the next day. Sorry, probably going to reserve at the West Dimond location.

We began renting storage units here 12 years ago, believing this property provided the highest…read moredegree of security for our valuable possessions. Recently within 24 hours after visiting our unit, manager Dontea alerted us that our padlock was locked with the shackle OUTSIDE the latch hole. How did she discover this? On the daily walk-through, where anything out of order is noted. If security is your highest priority, you'll want to rent with Southside Storage.

Great experience and great location. Highest quality storage facility - class A all the way! All…read moreunits are indoors and heated, and the first-floor garage-style doors plus elevators. Price is fair - you pay for what you get. On-site management, lots of security, cameras and access controls to keep my items secure. Would definitely recommend.