We began renting storage units here 12 years ago, believing this property provided the highest…read moredegree of security for our valuable possessions. Recently within 24 hours after visiting our unit, manager Dontea alerted us that our padlock was locked with the shackle OUTSIDE the latch hole. How did she discover this? On the daily walk-through, where anything out of order is noted. If security is your highest priority, you'll want to rent with Southside Storage.

Great experience and great location. Highest quality storage facility - class A all the way! All…read moreunits are indoors and heated, and the first-floor garage-style doors plus elevators. Price is fair - you pay for what you get. On-site management, lots of security, cameras and access controls to keep my items secure. Would definitely recommend.

It's hard to find good customer service these days. Never did I think I would find it at a storage…read morefacility. I've been renting from here for a few years and Crystal has always been there to take care of me and my storage needs. Thanks for always going above and beyond .

This review is for the recently built U-Haul "Drive-in Storage Center," on Dimond Blvd…read more It's pretty Snazzy! Something to be experienced for sure. You park in a garage and get to unload/load your goodies in warmth. They have a spot for unwanted items. Many items we left were taken immediately, people seem to be grateful. 5x10 units run about $169/month. Their largest unit is a 10x10, but beware, some of the 10x10 doors are small...which for us, defeated the purpose of renting a unit that large. This U-Haul location has multiple levels with elevators and carts available to use. All workers encountered were helpful and hardworking. The place was always being cleaned and looked after. Cameras everywhere.

We rent a truck for our Dog Show setup 2 times a year. U-HAUL texted me saying there was a problem…read morewith my pickup time at the Old Seward location that was not possible. I asked them to check around and find me another truck. We have the Service HS student Football Team load and unload our Dog Show equipment. I made the reservation 2 mos in advance and can't let them down. Customer Service went to work and found a 26' truck here. I actually like the fact they are a new 8 month new U-Haul facility in town with newer trucks. New arrangements made, I was happy and it was ready for my pickup the next day when they switched my reservation to here from Old Seward. I actually liked their location better. The Dog Show and Football Team's loading and unloading went off on time and without a hitch thanks to U-Hauls Customer Service.

Nothing but praise for Royal Alaskan Movers - great staff from top to bottom. Everybody was…read morewonderful. Highly recommended.

Best Moving Company I have ever used and I have traveled all over the world. I give them my highest…read morerecommendation. Their staff are responsive, professional and very knowledgeable. GdR

I contracted with this company to move a 40 foot conex approximately five miles. I was quoted a…read moreprice of $600. They were originally supposed to check out where I was and where I wanted to go. They didn't. The operator picked up the conex and took it near the property. He decided, after one try, he couldn't go where I wanted the conex. Instead he dropped the conex in the neighbors driveway and told me I would have to arrange someone else to move it where I wanted it. It took an additional $500 to move the conex less than 100 yards to where I wanted it originally. The receptionist for the company was not friendly or even polite. We were informed the driver would call the next morning, but he didn't. The company refused to help me move the conex, but were sure to deposit my check. I wouldn't recommend this company!

Great service. Very kind a pleasing people to buy from. Helped me find the right Conex for my…read morebudget. Thank you very much!

Clean, 24/7 security, online check in, and affordable rates. Owners are kind. Highly recommendread more

They came as promised on the designated time and date. They were courteous and polite, and…read morecompleted the task competently. I would have them return in the future for my moving needs.

I cannot recommend this Any Town Moving & Delivery enough! Moving a 3,400 sqft. home is an…read moreundertaking, but they did it in a single weekend without a single hitch. The crew was professional, incredibly fast, and handled our belongings with the utmost care. Moving is usually a nightmare, but they made it look easy. If you want a stress-free move, hire these guys! It's worth every penny!

I've been renting here for about two years now. It's been an average experience that just dropped…read moreto poor. Going back a little, I called in my usual monthly payment back in October. After finalizing my October payment, I asked the man about the deadline for my next payment. He said I was 'good until December'. I asked him about November, and he said I made enough payments to cover November, so I was 'good until December'. But now I'm confused because I'm here calling in my payment for December as per what the man said in October, but this other guy's talking to me about a $70 late fee. $20 for the first few days then another $50 after. Apparently they sent two letters, but the first letter must've gotten lost in the mail as I never got it. However, I got the second letter today saying I owe for November, and that the late fee was $70 and if I didn't pay immediately, they would move forward with 'remedies available to them'. I asked the staff member if I could speak to his manager, but apparently the manager doesn't usually hang around on site. How convenient. This is the first time I've been this late on a payment, and it's because of bad information that their staff member gave me. Instead of correcting their mistake, they're expecting me to pay for their staff members' incompetence and holding my property until I pay for their mistake. The staff member on the phone was quick to point out it wasn't him, but another staff member. It's really disgusting how they don't hold any kind of accountability for the errors of their staff members, and still expect customers to pay for THEIR mistakes. I'm cringing to think how quick he distanced himself from his co-worker, trying to cover his own @$$. He kept bringing up some other lady who didn't want to pay her storage, as if trying to equate me to her. So I cut his @$$ off and told him "I don't know who she is, and she's got nothing to do with me. I'm calling about my situation and the fact that your staff member put me in this predicament with no manager for me to speak to". Now I'm thinking to just get my property out of there and move over to the new U-Haul storage facility right around the corner. I don't care if they cost a little more. These guys boast being 'affordable', but after two years with them I'm not impressed. Especially when it would snow in, and I can't even drive to the back to my storage unit. They have low rates but you get what you pay for so caveat emptor. My suggestion, avoid these clowns.

They seem to keep the place nice and free of trash and water. Access is 24 hours 7 days a week.read more