This is just the go to for self moving. I've used them in moving around town in Charleston, SC to…read moremoving to from SC to Virginia, then to Maryland, back to South Carolina, then to Jacksonville, Florida then after we shipped everything to Alaska a couple times moving from our condo to a rental while building our house ... U-Haul is always there for us. Garment boxes, packing boxes, lamp boxes, packing tape and bubble pack, hand trucks and blankets they literally have everything you need. Rented pull behind trailers to their largest truck and every size in between. A couple times when they've run out of the size truck you want, they give you an alternate usually bigger for the same price. So you get reliable self-moving at a reasonable price and great service.

Today our house was condemned due to the earthquake. A red notice is taped to the outside. Luckily…read morewe have a new place to go and U-Haul to help us move! This location is in a weird location on Boundary. Boundary is a curvy road that can be accessed from either Turpin or Boniface. I checked out the truck inside. The staff was very friendly and helpful. I checked the truck in through the website. It is a little involved but totally worth it if you want to turn it in after hours. The check in process does require a smart phone and several pictures. So do plan for that. It's not just and easy, "drop the keys off" kind of thing. Lots of great add ons and packaging materials inside the building. They also offer a free month of storage in their indoor storage facility with any rental purchase. It's nice in there!

Beware of unauthorized fees and rude management! Check your contract!…read more When I returned my rental, I was hit with a surprise $10 charge ($5 for a dolly, $5 for furniture padding) because the plastic tags on the pre-staged equipment in the truck were broken. Neither of these items--nor any fees for breaking a seal--were anywhere in my signed rental contract. When I brought this up, the location manager was incredibly rude, dismissive, and refused to help, claiming it was just "company policy." However, internal policy does not override a signed legal contract. Thankfully, the corporate live chat team was very kind, helpful, and professional. They escalated the issue immediately and opened formal dispute. Because the fees were completely uncontracted, they issued a refund for those uncontracted charges. Check your final receipts closely here. If the local manager tries to bully you into paying for items missing from your paperwork, bypass them completely and demand a corporate dispute file number through Uhaul Live Chat online. Thank goodness for Uhaul Live Chat support!

I've been renting here for about two years now. It's been an average experience that just dropped…read moreto poor. Going back a little, I called in my usual monthly payment back in October. After finalizing my October payment, I asked the man about the deadline for my next payment. He said I was 'good until December'. I asked him about November, and he said I made enough payments to cover November, so I was 'good until December'. But now I'm confused because I'm here calling in my payment for December as per what the man said in October, but this other guy's talking to me about a $70 late fee. $20 for the first few days then another $50 after. Apparently they sent two letters, but the first letter must've gotten lost in the mail as I never got it. However, I got the second letter today saying I owe for November, and that the late fee was $70 and if I didn't pay immediately, they would move forward with 'remedies available to them'. I asked the staff member if I could speak to his manager, but apparently the manager doesn't usually hang around on site. How convenient. This is the first time I've been this late on a payment, and it's because of bad information that their staff member gave me. Instead of correcting their mistake, they're expecting me to pay for their staff members' incompetence and holding my property until I pay for their mistake. The staff member on the phone was quick to point out it wasn't him, but another staff member. It's really disgusting how they don't hold any kind of accountability for the errors of their staff members, and still expect customers to pay for THEIR mistakes. I'm cringing to think how quick he distanced himself from his co-worker, trying to cover his own @$$. He kept bringing up some other lady who didn't want to pay her storage, as if trying to equate me to her. So I cut his @$$ off and told him "I don't know who she is, and she's got nothing to do with me. I'm calling about my situation and the fact that your staff member put me in this predicament with no manager for me to speak to". Now I'm thinking to just get my property out of there and move over to the new U-Haul storage facility right around the corner. I don't care if they cost a little more. These guys boast being 'affordable', but after two years with them I'm not impressed. Especially when it would snow in, and I can't even drive to the back to my storage unit. They have low rates but you get what you pay for so caveat emptor. My suggestion, avoid these clowns.

They seem to keep the place nice and free of trash and water. Access is 24 hours 7 days a week.read more

These guys are great to work with. They handle all of our work trailers. They have all the wear…read moreparts in stock and offer advice to save money on the repairs. Good prices!

I was in town from across the country on an RV trip. I needed my RV trailer wheel bearings repacked…read moreand came to this business. HUGE mistake. Avoid Alaska trailer as they can leave you absolutely stranded due to incompetence and unprofessional work, they are lucky I didn't take them to small claims court, very lucky. The job was completed and I made it to the Yukon Territory about 2 weeks later, traveling no more than 65 mph and a wheel bearing burned up. I was in the middle of nowhere, 2hrs from any community. 8 hrs and $900 later I was towed into Whitehorse YT at a shop. 3 days later and $2500 I was back on the road. I tried to get Alaska Trailer to do the right thing and reimburse for the towing, that didn't happen. They did refund for my cost of the one bearing repair but not the towing. If they were a legit, ethical business in Anchorage they would have refunded the towing and their initial fees for doing the crappy, work to begin with. Their work should not be allowed in Alaska and they do not stand behind their work. Get stranded because of them and oh well, not willing to make it right. You have been warned!

We began renting storage units here 12 years ago, believing this property provided the highest…read moredegree of security for our valuable possessions. Recently within 24 hours after visiting our unit, manager Dontea alerted us that our padlock was locked with the shackle OUTSIDE the latch hole. How did she discover this? On the daily walk-through, where anything out of order is noted. If security is your highest priority, you'll want to rent with Southside Storage.

Great experience and great location. Highest quality storage facility - class A all the way! All…read moreunits are indoors and heated, and the first-floor garage-style doors plus elevators. Price is fair - you pay for what you get. On-site management, lots of security, cameras and access controls to keep my items secure. Would definitely recommend.

We used U-Pack to move our family from Anchorage, Alaska to Eugene, Oregon. We were trying to find…read morean economical way to make a very expensive move reasonable. After researching our options, we decided the U-Pack was the way to go, and I'm really glad we did. Customer service was incredible, everyone was so friendly and helpful, answering my questions patiently. Goods arrived in great condition, and the only things that were damaged were because we didn't pack them carefully enough. We can definitely tell that some jostling happened, but that's to be expected. They came in under budget, which seems like it almost never happens. I have nothing but great things to say about them. They dropped off the container when they said they would, and picked it up promptly when we were finished. They found a creative way to park the container safely in our driveway in Anchorage despite the 100 inches of snow that has fallen this year. Our things arrived within the promised timeframe, and in fact they arrived early. Overall, our move was a real hassle, but it had nothing to do with U-Pack and everything to do with the fact that we are three pack rats who lived in Alaska for 25 years and collected far too much stuff.

Great service and containers arrived earlier than expected. Used the company to transport my items…read moreto Alaska last year and again to transport to Los Angeles this month. Both times the was a wonderful experience. The drivers were courteous and professional. I will use their service if it is ever an option.

The crew was very good - hustled to get everything packed and unpacked, and Justin the manager was…read morevery responsive. However, they did not have a truck with a ramp or enough packing blankets, so almost every piece of furniture was damaged. Not worth filing a claim as they're not going to replace every damaged item, or even repair it; we're just stuck with damaged furniture. Cannot recommend.

The first day they didn't even show. Second day they were late. The charged my credit card without…read moremy permission. I don't even know how much they charged me for USED BOXES. Not one box they used was new. They all had written labels from a previous family that moved with them. The sales rep squared off on me when I called to complain.