First visit, and we will definitely return. Everyone--from the housekeepers to the front desk…read morestaff--was absolutely stellar. This stay exceeded our expectations. The king bed was comfortable, the water pressure was great, the room was clean, and the customer service made us feel welcome from the moment we arrived. I truly wish every hotel stay were as pleasant as this one. This hotel was far better than any Airbnb we've stayed at in the area. Also, we accidentally overslept because of daylight saving time, and the staff kindly allowed us to check out at 1:00 PM at no extra charge, which we really appreciated. We're so glad we found a great place to stay in the Frostburg area. Thank you, Comfort Inn, for such a wonderful experience--5 stars!

Clean and comfortable with a good location. Breakfast is available and the staff were friendly and…read morehelpful. It served our purpose well to help us along our journey.

Stayed there for 1 hour was attacked by a horde if fleas. Had room moved, the fleas were even…read moreworst. This is my wife's feet after less than 2 hours of staying in the rooms. We got a refund after the 2nd room. I've never experienced anything like this. The lady at the front desk (Sarah maybe) was very nice and accommodating. This is just one picture shared, we have videos and pictures of not just bites but the INSANE amount of fleas in the room. If you don't want to take my word for it try this lil test I learned after staying in this hotel: when/if u get a room here put on a white sock and rub it across the carpet and prepare yourself for a crap ton of fleas stuck to your sock.

This hotel was a little bit older, probably opened in 2015 or so in what seemed like a safe area…read more The staff at check-in were nice. Outside the pet area needed mowed, and the grounds could have used some weeding. Pets are welcome but there are some areas marked with signs where they do not want pets walked. The IHG app said the pet fee was $10 but we were charged $25, which is the amount another reviewer mentioned. The hotel has a pool and hot tub. I used both, and had the luxury of being the only person in there that night. We were on the first floor and our a/c unit was pretty loud but otherwise a good enough room! We drove to a restaurant nearby for dinner and the server there did recommend D'Atri's restaurant for breakfast and we could have walked there from our hotel.

Front desk was super nice Room was nice…read moreBed and bedding was very crisp and clean Room was clean, but the cleaning crew skipped over the shower area. Some weird big hair ball and hair on the shower wall and the soap dish was dirty.

Now DBA Suburban Studios. I'll mention the pros before the cons. Suburban Studios is easy to access…read morefrom the Interstate, it is very near shopping and restaurants, the price is on the low end of the scale, and the lobby staff was quite friendly. However, the room can't be recommended. It was clean, but dated, with an uneven and stained floor. The bedside light didn't work and its wall outlet was partially melted. My wife found the sheets so uncomfortable that she slept on a bath towel. The kitchen set-up would be useful for a longer stay, but it comes with no utensils, pans, or plates. There is no coffee maker, nor cups that could be used to boil water in the microwave. I rarely notice wall art in hotel rooms, but the total lack of any decoration in the room or hallway has an odd vibe. The walls are thin, so plumbing sounds from neighboring rooms sound like your bathroom has been invaded. Pushing the rating down to 1 star, I discovered that the shower was unusable - the cold water was not working at all, which meant the flow from the tap was scalding. This is not where you want to stay.

How about first thing is when you have a reservation/confirmation number you have a room…read more Confirmation number showed me checking in 6/2 but didn't have a room until 6/3...could you wait an until while I clear the long line that's forming in lobby...called his sales manager who said the hotel is sold out. That's weird so my reservation says 6/2 on it and you'll check in everybody else and wait to deal with me and my problem that's clearly on your end? Never again will I book with Marriott. Had to drive another 20 minutes away to get a hotel. And that much further away form where I need to be tomorrow and the next day for work. If only there was a Hilton near by

Good luck trying to sleep with the bar across the street blasting music into your room.read more

So peaceful and serene. This was one of the best staycations I have had in a while. Looking out of…read morethe window upon waking up to the sun shining over the hills and mountains taking my walk around the property outdoors ( although they do have a fitness center), the complimentary breakfast. Everything was at or exceeding expectations. If you ever need to unplug, do it here.

Another quality stay in our never ending tour of one nighters…read more What worked: The room itself is a nice size and was clean and comfortable as expected. With one minor exception everything in the room worked and check in was a breeze. The location is right off of 68 and it's quick and easy to anything in Cumberland. What didn't work: Contrary to a few other Yelpers, IME, if you're in a room facing 68 you can definitely pick up some traffic noise from the highway especially when the 18-wheeler of your choice engages their Jake Break. If that bothers you in the least, try to get on the other side of the building. The one thing in the room would be the bathroom door, aka the sliding barn door, which is beginning to rust at the rolling wheels and become difficult to open & close. You really needed to put your back into giving it a good shove in either direction. The breakfast also needed some love as the oatmeal had the consistency of a bisque and the sausage links looked like they were cooked on Mercury. No issues with things not being available, more like a few of the things that were available were not rendered correctly. Overall, this is good one with only a few minor things that wouldn't deter us from a making a return trip if ever in the area in the future.

Try Your Car Instead…read more If you are volunteering on a budget, it might be worth spending an extra $20 to $30 elsewhere. You may even want to seriously consider sleeping in your car. I stayed at this Super 8 by Wyndham in La Vale, Maryland, two years ago. At the time, the room had been freshly painted, cleaned, and seemed ready for guests. That made this recent visit all the more shocking. What I walked into was a completely different experience. Black mold covered the bathroom ceiling. A non-smoking room reeked of cigarette smoke. There were cigarette burns on the bedding, grimy uncleaned floors, and broken furniture throughout. The overall condition was not only disappointing. It was disturbing. One has to wonder: When was the last time this property was inspected by the county health department or visited by a representative from Wyndham?

Bed had hole in sheet; tv not working; only desk chair, with its own holes (website showed another…read morechair as well) and was told king rooms do not have other chairs but was offered kitchen chair; stains and sticky spots on carpet in hallways: clean enough but shower wall could have been cleaner; hair in cereal; microwave became smoky when used but food remained cold; staff was nice.

Deluxe king room with jetted tub and shower. Bed was very comfortable, clean room and well stocked…read more Check in was smooth, breakfast was the usual menu and the area was well maintained.

Stayed here one night and had a nice stay. The setting for this is beautiful...Mountain views are…read moreseen through most windows. Check in was fast and courteous. The cheerful lobby houses the breakfast area and adjacent are the "business center" (which is a computer in the hall) along with the pool and the nicely sized gym. The room we stayed in was super clean and the bed was very comfortable. The best part was that it was quiet! We did have an end room and the hotel wasn't full but when you live in NYC and are used to horns, sirens, jackhammers, a lot of things seem amazingly quiet. But this was really quiet. I slept like a baby. The breakfast is your standard Hampton Inn fare. The waffle maker here makes four mini waffles but I liked that because it was easy to share with my better half. The hotel is close to a Rite Aid (soon to become a Walgreens based on the signs in the window) and just a quick drive to the charming downtown of Frostburg. This is a nice Hampton Inn. If you need a place to stay in Frostburg, I recommend this place.

I had to call the police due to fear for my life, at this property, as the man in the next room…read morethreatened to "Beat the [expletive] out of [me]." The product I purchased, which was reasonably restful sleep in two hotel rooms, was not delivered. I reserved two non-smoking rooms online at a Wyndham Rewards rate of $65/night for four nights. One room was to have a pet, the other room was for a person who is highly allergic to animals, and both were nonsmoking. THEY CHARGED MY CREDIT CARD OVER $1,000. I was told there was a pet fee of $25, which I am on board with, and is the reason, assumedly, for the difference in prices, above. A pet fee is less expensive than boarding a pet, and there is also potentially more cleaning which needs to be done. I am grateful to Wyndham for offering this, and that's why I am a rewards member and hold a Wyndham credit card. When I arrived, however, the manager stated it was per day. I was unhappy that this was not explained in the stated policy, but wasn't going to quibble. Then, the manager showed me a printout of the rate, which increased every day, to a high of about $90. I said the rate I booked online, directly on their site (independently owned) was $65 per night He got outraged, started yelling at me that they don't have any such rate (see screenshot above). He had me sign multiple documents for each room. When I asked for a copy, he said, "these are all for us." I said I'd like a copy, and he said I'd get one at checkout. The manager repeatedly demanded that I pay cash for the room. When I got to the room, it absolutely reeked of cigarette smoke, despite there being signs all around the room warning of a $250 charge for anyone who smokes. I called down to the main desk to ask to be moved, but no one answered. After several tries, I had to get to my dinner reservation, so left. When I returned, no one was at the desk, just a sign pointing to a kiosk that was neither staffed nor working, unless one wanted to check in or out. Every time the heater came on, I was blasted with the overpowering odor of stale cigarette smoke, and my clothing and possessions all smelled like it at the end of this trip. That night, at approximately 2:30 AM, a loud, loud party began, with many people speaking Spanish at the top of their lungs (I speak Spanish and could hear them talking about other people, their job, and various other things). This carried on until shortly after 5 AM. I tried to be neighborly and didn't say anything, but this is a place for people to sleep. The next morning, I went to the front desk, and the young woman who works there said the hotel is filled with construction worker who work nights. I asked if I could be moved elsewhere, as the room with the part was adjoining mine, and she said no. That morning, they closed breakfast early (breakfast was included in the room rate), so we had no breakfast. Mid-day, when the manager came in I again asked for a receipt (no), to change the credit card for the second room (no), to be moved (no), and for a proactive approach to noise control (if they are loud again, call the front desk). The front desk, overnight, is staffed by a young woman, so the manager was passing off this unsavory task to her, as he was not even available. I left for the day, taking my pet with me, and I did not hang out a "do not disturb" sign, as there was not one provided. When I returned, neither hotel room had been serviced. If there is an extra per-day pet fee to clean, why would I be charged this fee and then not have the room cleaned? And then, sure enough, promptly at 2:26 PM, the party began again. Here are three voice recordings of the high level of noise, which I took recordings of. I called the front desk. The woman said she'd call the room. Their phone rang, and then stopped after three rings. At about 4 AM, I finally banged on the adjoining door to ask them to quiet down. The man yelled, in English, "KNOCK AGAIN AND I'LL BEAT THE [expletive} OUT OF YOU!" As a woman, alone in the adjoining room, I felt unsafe (and I live in a high-crime area of Boston, so I do not frighten easily) to the point of having to call the police. While my lungs were being singed with cigarette smoke from the heater. The police arrived and asked them to quiet down or they'd be back. Then the noise ceased, but again, it was nearing 5 AM.

Surprisingly bicycle friendly. We rolled our bikes into the front desk, then up to the room…read more Central location near dinner and coffee and breakfast. We couldn't find the remote, but it was under the bed. If that's the only mishap, I will celebrate it. Great bathroom, beds and air. We are happy.

This is a nice little hotel. My room was spotlessly clean, with decorative elements like a…read morewood-framed near full-size mirror and a large shower with clamshell flourishes. The staff was friendly and the housekeeper left a personalized welcome note in my room. Breakfast is minimal but has some basics like oatmeal, pastries, and fruit. The bed was clean and comfortable and great for a lazy morning. Regarding the person who noted that their room was cold upon entry, this is how all hotels are set up. You go into the room and adjust the temperature settings and it's how you want within 15 minutes. Water pressure in the shower could have been better, but not a major flaw. Basically, a good experience all around. p.s. it's true that there's no elevator, so a person with mobility issues would need to stay on the ground floor.

Stayed there last night. 2 connecting rooms for a local visit on Saturday early. Not the worst…read morehotel I've stayed in but lacking the basic things I've become accustomed to on travel. And I'm no travel snob, HIE is my typical go-to. No elevator. No auto door openers to get carts in and out Breakfast setup reallllllly mediocre. No fresh hot coffee. (Machine coffee is really dreck) Botched our original room reservation but did get things sorted out. Rooms were ice cold upon arrival. Bathrooms were "ok" and clean. Shower tub reallly needed safety handles. Counters were way too low. Liked the in-room electronic safe. Good closet space. Also, WTF with this sign. Sounds like the fire system needs some work. It's a fire system, not a water system! Nice view of mountains in the morning