Beautiful clean rooms! Soft blankets and comfy bed. Complimentary water on check in! Breakfast…read morelooked yummy but we opted for the grab and go bagel bag.

Very pleased with the choice of this Hampton Inn. We stopped here since we were done driving for…read morethe day and it was near a charging station. Pleasantly surprised at the quality of the accommodations which aren't always modernized in smaller towns. Bed was very comfortable and room was very clean and well maintained. Will stop here again on a trek to Chicago.

They deserve zero stars, Stayed over a month ago and prepaid... the day we left I was charged…read morealmost 400$ on my card. I called and they said it was a mistake and would refund my money. They then refunded someone else accidentally , so after calling again after not receiving my refund they said they would fix it and refund ME, the card they wrongly took almost 400$ of .... Well 2 weeks have gone by I have left 4 messages with the manager, one on his voicemail and 3 at the front desk to call me back and figure this out ..... no call! Call again 4 times in a row and can't get an answer so use my husbands phone and suprise they answer and the manger tells me whatever excuse and they will send it today Well now I'm out late fees for bills I can't even pay because they have MY money tied up! This is the most ridiculous thing ever at this point.... They want me to wait til Monday (it's Thursday) to see if it goes through and then they will have to mail me a check if it doesn't! I'm beyond pissed at this point I just want my fucking money you wrongfully took ..... I will never stay at another holiday inn express again and if you don't have an extra 400 to be tied up for 5 going on 6 weeks you shouldn't either!

What an incredible room here at the Holiday Inn Express & Suites in Effingham. Our room was huge…read moreand beautiful. We had such a nice comfortable nice sleep. It was a really beautiful room. The front desk was great. Both people we dealt with were great in customer service and pleasant. This hotel had two problems. One was the maintenance workers. As we were getting on the elevator, they were speaking poorly of the guests in the hotel. I believe the comment was about a woman jumping in front of him in line for gravy on her plate. Probably a woman with children, as most of the women I saw had little children. We were trying to make their plates so we could also eat. These were two large gentle man who probably could have waited to eat! Both men didn't look like they showered or were well kept. They did have their maintenance uniforms on. As we were leaving, I was feeding the birds. (My offering to Illinois) and the maintenance man took out his phone to take pictures of me. I saw him and thought, this hotel needs my review. Our second interaction was with the house keeping. The pool was so overloaded with chlorine we literally couldn't swim in it. Our skin was tingling and the night before we opened a window to air it out a bit, before we realized we actually couldn't swim... so we enjoyed the sauna for a few minutes instead. This hotel has a sauna! Incredible! Thank you for that. About 2 minutes after I opened the window, this morning, the house keeper came in and shut the window. I walked back in and opened the window for the family that was going to be in there that morning. I told her the chlorine smell was so awful, she didn't want to have her little kids breathing that in. The house keeper she couldn't even smell the chlorine. Asked the maintence man if he could smell the chlorine, right in front of me. What a weird interaction to have with two people... but as I left the pool, my family said I wreaked of chlorine! All I did was walk in and opened the window. I am going to guess they are not testing the chlorine but actually just throwing it into the water. Really interested communication. We decided on 3 stars because the front desk, our huge room and the sauna were all fantastic! The maintenance people could use some customer service classes. I think talking about customers in the hallway in front of the elevator is probably something to work on... and taking pictures of customers outside your hotel, pretty shady too.

Love that they are pet friendly! Pet charge is minimal $ 25 compared to some of the other hotels…read more Check in was easy- nice and friendly staff. Rooms were quite colorful - it looks like they had recently been remodeled which was nice. Air conditioner smelled super musty with old dank air coming out. Had to turn it off as it smelled really bad. Sheets could also use an upgrade. Stains on the bedspread and stains on the sheet (blood stains) sheets and bedspreads normally give me the creeps, but finding stains- ewww. Fine place for passing through. Breakfast offered

I tried to book a hotel for June and somehow the dates were changed to April. I asked the hotel in…read moremy reservation request to contact me to confirm no use of strong smelling chemicals and never got any communication from them. I got charged 210$ and I've been trying to get them to reimburse me for almost three months now and can never get a manager on the phone. This hotel only cares about getting money whatever way they can and will do nothing to help you. Avoid this hotel at all costs!

An older, dated Holiday Inn but very clean and excellent customer service…read more The front desk employee was very friendly and enthusiastic when I checked in at 9 pm. My room was nice and very clean. I ordered room service as soon as I got to my room and it was delivered quickly. The salad was excellent and the hummus and pita bread appetizer was very good as well. I appreciated that this hotel was quiet. One issue I have had with hotels in Effingham is that it is hard to sleep due to the noise from the trucks in the interstate. Nearly all the Effingham hotels are located near the crossroads of two major interstates: I-70 and I-57. Both interstates have very heavy truck traffic 24 hours a day, and most of the hotels I have stayed in here are not quiet, you can hear trucks rumbling by all night long. This Holiday Inn is quiet, maybe because it is older and better built? I don't know but it was much easier to get a good night's sleep here. I appreciated that all the hand sanitizers were operational and full of sanitizer. Many hotels I visit have neglected to refill their sanitizers.

This was a visit worth the extra effort to get this distance, after driving some 700+ miles. I left…read moresunny Florida, near Destin,FL and drove into the night. Of course I had to do this during the time change, so sunset happened earlier than normal. The Holiday Inn chain has a standard and this location filled that standard. I was greeted by Ryan at the front desk and he was a perfect fit for the job. I made the reservation on my cellphone, and didn't know what I was in for, it turned out to be a treat. I had met Kenny, the locations manager, and he helped me in the same manner. Needless to say I was exhausted after the long drive and I had dinner within the lobby. I wasn't sure if I could make the longer drive and everyone here made me feel like family. Thank you all for the great visit at Effingham's better hotel location, I will be back again.

Stopped for one night during our road trip out west. Its nice that it's located by the highway,…read moreallows easy access. The room was decent, the bed was bit too soft for me, but it did it's job. The breakfast was decent as well, outside of your normal continental breakfast, they had eggs, sausage, oatmeal, waffle maker, etc.

This was a phenomenal experience while traveling with my family and dogs. The hotel staff is…read morewonderful and everything is very clean. I appreciate thy were able to accommodate us on such a stressful day!

This is a nice property. Check in was a breeze, got a 2 bed room. Room was clean with all things…read moreyou would need - soap, shampoo etc. Small coffee maker, with the fixings, microwave and mini fridge in our room. I also love the fact that this hotel had make-up remover cloths. Sometimes I forget to pack mine (like this trip). Comfortable beds, friendly staff, reasonable rates. Nice stay.

To me, the most important thing at a hotel I'm staying at is cleanliness and this hotel gets 5…read morestars for that. Our room was very clean and comfortable. We were on a trip with long days of driving so just wanted a clean place to sleep. We got that and as a bonus were made to feel welcome by an incredible staff. A very friendly young man welcomed us, the woman working at the breakfast buffet was friendly and fun to chat with, and a very nice woman who checked us out asked about our stay and wished us safe travels. This place found excellent employees! You don't find this kind service often anymore. We didn't use the pool or exercise room. Breakfast was delicious.

Pulling up, I knew I should have paid a little bit more. It reminded me of a motel. The main reason…read morefor booking was that it was pet friendly which was great. Ross the guy checking in was excellent. So very nice, friendly and super helpful. He derves a 5 for his customer service. The rooms left a little bit to be desired. Stains on the curtains, carpet, the bedspread, but the I have to say the beds were quite comfortable and the a/c worked well. After a really long drive I didn't care so much about the decor, but the stains creeped me out. There is a breakfast (sausage, eggs etc) That's nice they have more than the continental choices. Smallish pool. Lots of places to eat around the area and close to the freeway.

Pet friendly! Super kind workers! Very clean! Spacious! 24/7 customer service and laundry just note…read moreone washer with one dryer. So sweet that they even have $1.50 detergent. We needed a place to stay at 3am with our puppy and they accommodated us, we are so grateful to great amazing rest, peaceful shower, an breakfast in the morning. So grateful. If we had bathing suits we would've hopped in that pool!!!!! I would just recommend them adding an elevator for people with health issues or helping with bags instead. only that! it was perfect :)

An amazing pitstop hotel when you're driving. It's a bit older, but it's clean, has the amenities…read moreyou want, and even has enough "stuff" in the tiny highway city itself to be really helpful. PROS: -We wanted an easy pitstop hotel for an overnight's stay on a long drive. This one is directly (I mean, closer than the gas station!) to the highway. -Speaking of, the "gas station" next to this place is an odd, but cool, Jack Flash. I've never heard of it (maybe it's local to the area???), but it has a fantastic liquor store and gift shop attached to the gas station. For grabbing something on your route, it's probably one of the better options I've seen. -Speaking of, when you're in town, there are a few fast food places, so you can easily grab something at night or in the morning and get right back on the road. Tiny town entirely filled with off-the-highway things. -Parking lot is right next to the hotel with tons of space. It's closer than the parking lot at my own apartment. -There's an elevator despite only having two floors. You don't have to worry about lugging stuff up stairs. -The bed is SUPREMELY comfortable. I'd say this is one of the best hotel best I've slept on in years. -While the place definitely feels like an old building, they've done a fantastic job keeping it up here. It does have that "classic, old hotel" smell, but it's not offensive (kinda soothing, really). The room is clean, they've updated the furniture, nothing looks super spotted or gross, bedside lamps have plug-ins in them, etc. Probably one of the better older hotel buildings I've been in, too. -AC did a great job overnight in the summer. It was a great icebox in here. CONS: -The shower floor is a bit slippery. Water pressure and heat are good, but just be careful getting into the first step of the shower. -Check-in was really weird, and it was by-far the longest check-in experience I've ever had. It took about 10 minutes while we were holding all of our stuff, and the woman didn't really talk to us. She picked up the phone, listened to the phone for a long time, didn't really say anything, and we kinda stared at the floor. At a certain point, near midnight in a city we were unfamiliar with and right off the highway, we were looking at our exits in case we were being stalled for someone to rob us - it was THAT awkward, quiet, and unnecessarily long.

I can't say one bad thing about this hotel. Clean. Smells good. Easy check-in. Confusing mattress…read more Clean bathroom. Just a good place.

Super 8 Effingham, IL…read more Reserved the Handicapped Room for one night travel stop. The motel is a little older, but this was probably the best outfitted accessible bathroom I've ever stayed. There was a bath chair, a hose-sprayer, and more grab bars no matter where you needed them. There was also plenty of room to maneuver with my walker. Comfortable furniture and outstanding lighting on the bedstead. The door was right inside the main door, which made my back and knees really grateful. One thing that might bother others is that entry and lobby noise is apparent. Luckily, it didn't bother me, especially when it was explained that it makes it easy for the front desk to make sure the occupant able to get immediate help if necessary. The manager, Myriah went out of her way to make my move in and departure much easier (to the point of handling my luggage.) TJ, the night clerk, made sure I had anything I needed. The neighborhood is loaded with more restaurants than I could count. I had to go out to grab a drive-thru meal because most of the places closed too early for delivered meals by the time I was ready. I'd stay here again in a nano-second!

Very surprised by this Hotel, and in a good way !! Never been a Super 8 fan but this one is far…read moresuperior to many others. Very clean, friendly staff, really nice well maintained rooms !! Will stay here again if I come through this way again !! But, I will say if you don't like the smell of cigarette smoke, this could not be for you. I am no longer a smoker, but the smell in the hallway didn't bother me. I have a non smoking room and cant smell any smoke in here so it must be well ventilated.

After 10 days, no contact from either local or corporate management. Speaks volumes about the…read morecorporate culture.

We chose this hotel largely because of the pool. And the pool did not disappoint!! It's a large,…read morevery clean pool. It was, well, not warm, but definitely not freezing. Way warmer than most hotel pools. It was a quiet stay. The free breakfast was fine. Standard. Nothing great but certainly edible. Knocking off points for: The dog-friendly hotel had no dog poop bags or dog poop bag receptacles. I mean, I travel with my own. And they had normal garbage. But I found that odd. I've never stayed at a dog-friendly place that didn't have bags. I'm not saying they ran out. I'm saying they clearly never offer them. There were no holders or anything. Also the "business center" had, like, no working components. And I needed to do work. That was very inconvenient. But they were very friendly. It was a decent stay.